wouldn't recommend working with Gretchen Janssen. Very disappointing experience. Communication was…read morepoor, and despite my best efforts to help, I was given inaccurate information about whether the title company had been contacted--the file clearly shows communication with title and my team. The realtor also seemed very inexperienced, especially with down payment assistance. This created unnecessary stress and confusion. I would not recommend this realtor.

This review is for Karen Lahti (License #366208). I'll preface this with the fact that I rarely…read morepost reviews of any kind. This will be the second review I have ever given, and I do so out of the desire to provide real feedback that may help others. I had an unacceptable experience attempting to view a property with Karen. After reaching out via a Zillow listing, I was quickly contacted and set up an appointment to view a listing the next day at 1:00 PM. We spoke over the phone to set up a viewing time, and we negotiated what times were possible due to their availability and my work schedule. I reached out via text prior to leaving at ~12:30 PM to make the appointment to let them know that I was leaving. When I arrived, 10 minutes early, no one was at the property. After waiting 5 minutes I texted her at 12:55 PM letting them know I had arrived and was parked in the driveway. After no response, I waited a further 10 minutes and called them at ~1:11 PM, to which they finally picked up and gave a garbled response that they didn't know why someone wasn't there and would find out. She also asked that I wait an additional 30 minutes to see if she could find someone to show up, to which I responded no and that I would be leaving. On the way home, they called me and left a voicemail indicating that "uh looks like the confirmation to you didn't receive, uh, wasn't received in a timely manner, so the communication wasn't, uh, complete there." I gave her a call back, communicating my annoyance that no one was there at an appointment, and that it was deeply unprofessional that despite the fact that I had reached out before leaving and even while I was waiting at the property, I had gotten no response. She kept talking over me while I was informing her of my work schedule and the importance of keeping to a time table that we both had agreed upon. When she finally seemed to understand my annoyance at having to set aside work time, for which I bill at an hourly rate, does have an impact and that I am annoyed that they were unable to either communicate that someone would be late or even simply respond to my messages that I was leaving, she then snidely suggested that I work with another real estate agent. Even outside of the disappointing and unprofessional exchange with them, such an experience doesn't bode well for the actual process of purchasing a property with them. If this is how they acted and treated me when when trying to set up and keep an appointment, why would I trust them to complete procedural steps in a timely and communicative way when making an offer on a property?

I spoke with a Jenny. She was not very helpful and did not listen to my needs or wants I would not…read moredo business with this company again in the future one bad apple can spoil the whole basket. I know there have been a lot of other good workers at this location, but we've decided to take our business elsewhere. We are we are heard and our needs are met. Hopefully in the future these listing agents will be taught better. Thank you for your time and consideration.

From the owner: Residential, land, multi-family and commercial sales in the four county area of Keweenaw, Houghton,…read moreBaraga and Ontonagon

we are truly disappointed to have to leave a bad review we had such a great time in the u.p. and it…read morewas nice to use the cabin as a warm spot to sleep. first we were woken up at 3am to what I would assume I'd thier water heater making the loudest most alarming noise. this water heater is in the closet of the bedroom you sleep in 2 feet from the top of the bed. I think now it's the cleaning schedule they have for it Maybe to run in the middle of the night while you have renters. then the day we leave after going through thier check out list multiple times which is to basically clean the house for the house keepers so they dont have to pay them. they message us stating there was a dog there and we now owe them more money. I have picture, gps, and video proof all my animals were at home being cared for. if there was any dog hair from us it fell of our clothes and was absolutely minimal. we have huskies and st Bernard's they shed alot even with fresh cleaned clothes there is a small amount of hair on my clothes and we were there for a week. it is entirely possible a few dog hairs fell off our clothes but not nearly as much as my own post partum hair I bet. if you have animals I don't suggest staying with them or they will attempt to charge you more if they find a dog hair.

Wow! We stayed at R&R and were very impressed! It's a 3 bedroom beautifully decorated, clean house…read moreat the end of a dead end secluded dirt road on the hill. It has everything you could want! Maria was extremely helpful. We loved it!!

Prompt. Informative. Made a commitment to call me and they did call! Very impressive startread more

Had very big problem with our property located in Upper Peninsula Michigan. We are out of town and…read morehad no one to help. Called Yooper LLC and that was the end of our problem. They took care of everything needed with updated pictures and reports. We are very happy to have found them and we will use their services in future. Thanks!!!

Kevin and staff are wonderful to work with! It is important to work with a realtor whom you can…read moretrust and I highly recommend the State Wide Real Estate team to help you with your home selling and/or buying needs.

Kevin was great handling things from start to finish for our family! We do not live in the area…read moreand he handled many things on our behalf. Great communication and trustworthiness throughout the listing, sale and closing.