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Kevan S Green, DMD

3.7 (3 reviews)
Closed • 7:30 am - 4:00 pm

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Bala Periodontics and Dental Implants - Patty, our lead assistant and patient advocate

Bala Periodontics and Dental Implants

3.0(6 reviews)
6.5 mi

Horrendous experience with Office Manager Marjorie, one of the least professional, rudest office…read moreworkers/people. She displayed a huge lack of curtesy, unacceptable behavior, and provided misinformation. She constantly interrupted, overspoke and hung the phone up multiple times while I was speaking. This is by far the worst person to encounter. Dr Waasdorp may be a good periodontist but she is a nasty, rude verbally abusive person. No one should have to deal with her poor service. In November last winter, even before going for a consult in January, the insurance broker and I had to place multiple calls and emails to her which were not returned on timely basis. She showed a great lack of understanding about the particular plan. No price quote was given to me in advance of my consult and she did not request pre-approval. The fax was broken the day of my consult; M said she was sending in for pre-approval for work by mail. In checking with her week after week, I was told it was mailed on varying days- she said she would check with a supervisor more than a month later and then told me she had not made that call. 7 weeks went by and still the insurance co did not receive a proper request for work pre-approval from her. I told the Dr I never wanted to deal with her and yet she called me again, only to hang up on me when she didn't like that I said nicely he was the only one who could help. Again, she made this into a horrible experience.

If i could give 0 stars i would based on the treatment we have recieved. My father was recommended…read morethis place from his dentist office. He needed a scaling done and some other work. Stephanie and Marjorie from billing and the front desk are absolutely unprofessional and ignorant. They sent over the pre autherization to the insurance which covered nothing so we decided to change my dads insurance and change the plan. In march the insurance company called the office and spoke to stephanie asking her to resubmit the authorization so they can approve it and the services would then be covered at 50 percent. Meanwhile Marjorie from billing called us she would not speak to me i tried to explain that my father is hard of hearing and he was right there giving concent. She was very ignorant and we told her we would look for another provider and her answer was good and hung up on us. Fastforward to 4/22 my father went in for his scaling and asked what he would be expected of him to pay. They told him 5,000 he told them that the insurance company was going to pay half. They never resubmitted the pre autherization so the ins would cover it. I deal with the insurance company and his drs and he told them right to thier face he wanted to verbalize that i was allowed to talk on his behalf they still gave him an issue he was told he had to go home write a letter submit a drivers license and all this other nonsense if he wanted me to be able to talk to them. This wasnt heart surgery this was to discuss insurance and treatment. Stephanie said it was marjories discretion to not speak with me and to make a huge deal out of the situation. So today 4/23 i called the insurance company and they verified again the services would be covered at 50 percent i asked the insurance provider if he could call the office and find out what was going on. He spoke to Stephanie he told her that they needed to re submit the preauthorization and she claimed they already did. He told her since then he changed his insurance and the one they have received was in January before the new insurance she was rude to the insurance provider and proceeded to hang up on him! They are not trying to hear what you are saying or try to help! The insurance provider then got back on the line with me and told me they are rude unprofessional and seeking a new provider would be in our best interest. They don't want to do their job, this is how they treat a new patient. The hygienist and dr were very nice but it starts with the front desk we will not be returning to this office! we are blown away with how this whole situation was treated they love to hang the phone up when there is something they dont want to hear or something they have to do ! If they would have been willing to do their job and help in the first place this all could have been avoided! It's a shame the reviews I have read have described the same things as far as Stephanie and Marjorie and their ignorance! If you want to be treated with respect and like a human, this is not the place to go! This has been a nightmare since dealing with them!

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Bala Periodontics and Dental Implants - Dr. Waasdorp

Dr. Waasdorp

Bala Periodontics and Dental Implants - State of the art cone beam CT scan machine

State of the art cone beam CT scan machine

Bala Periodontics and Dental Implants - Hallway

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Hallway

South Jersey Periodontics & Dental Implants - Lobby, tree decorated for Valentine's Day.

South Jersey Periodontics & Dental Implants

5.0(4 reviews)
16.4 mi

Dr. Gilberg was fantastic! I'm not a patient who gets nervous at the dentist, but I could tell that…read moreDr. Gilberg could properly handle one. She was very calm, thorough, and professional when explaining my procedure and what to expect. She left a lot of room open for questions during my consult, before and after my appointment. During my procedure, Dr. Gilberg and her hygienist that was assisting, made it as worry-free as possible. I was able to wear headphones and they even tapped on my shoulder during the numbing process to distract me-which I thought was a unique and thoughtful gesture. Dr. Gilberg also makes herself available for any questions or concerns post-procedure. The office itself was also fantastic. All of the staff-the hygienists and desk staff were all friendly and welcoming.

From my experience, this is the most modern office & knowledgeable specialist for dental implants…read morein the SJ area. Dr. Kubikian has great credentials, experience and also really treats you like a human being (not just another paying patient in a chair to bill). When asked, he will re-explain procedures & options if you have questions or concerns. I've been to a lot of dentists, specialists & sadly some hacks in the past 20 years (sigh), and I'd definitely recommend this practice for any periodontal or implant procedures. I do have a regular dentist for cleanings & checkups, but SJ Periodontics is where I go when I have gum or implants issues. Not a fun time... but it's better than a bad procedure!

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South Jersey Periodontics & Dental Implants
South Jersey Periodontics & Dental Implants
South Jersey Periodontics & Dental Implants

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Kevan S Green, DMD - periodontists - Updated May 2026

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