We hadn't been to this hospital and were a little concerned, given some of the reviews that we saw…read more We really needed a doctor, though, so we took a chance and went. Our experience, almost from start to finish, was amazing! We went to the ER and were taken in almost immediately. Testing and diagnosis happened rapidly, and my wife was treated quickly. We have been to ERs where we thought "is anyone paying attention?" It was not like that at all. The nurses were friendly, professional, and attentive. Most impressive of all was our doctor, Dr. Cynthia Pfieffer, whose genuine compassion and warm demeanor has us both considering establishing this hospital as our primary care facility.

Title: Disappointing ER Experience - Rude Doctor and Incomplete Care…read more"I brought my elderly mother (hard of hearing) to the ER at Providence Cedars-Sinai Tarzana Medical Center on March 22, 2026, due to blood in her stool. We were seen by Dr. Natalie T. Shum, MD. Unfortunately, the visit felt rushed and disrespectful. Dr. Shum was rude--she interrupted my mom mid-question (my mom was struggling to hear and speak up) and sharply told her to 'let me finish talking.' This made my mom feel dismissed and anxious. Despite the reason for visit being blood in stool (possible rectal issue), Dr. Shum did not perform a rectal exam or check the area as we expected for proper evaluation. When we brought a stool sample for culture (only a small amount needed per instructions), she refused it, and we had to go to another nurse instead--this felt inconsistent and unnecessary. Labs were done (including pending stool culture/pathogens), and she was discharged with viral gastroenteritis diagnosis and follow-up instructions, but the interaction left us feeling unheard and that care was substandard. Communication was poor, especially considering my mom's hearing issues--no accommodations were made. We expected more compassion and thoroughness from an ER, especially at a Cedars-Sinai affiliated facility. This experience was stressful and disappointing. I hope the hospital reviews staff interactions and exam protocols to prevent this for others."

Top quality cardiac care! Great physicians, great PA, great lab tech staff as well. Everyone from…read moretop to bottom is first rate in medical skills and also very compassionate. People think I'm joking when I say I. ENJOY going to my cardiologist, but it's literally true because of this incredible team of people.

I go here because it's Dr Khorsandi's and Dr Lala's office…read more I go here because they saved my life twice. I go here because DOCTORS GO TO THEM. I go here because of the caring staff. Yes, their office is too small and they have many many patients. That happens when you're good at your job! I don't care if they are busy. I care about how they take care of me, and they take GREAT care of me. Like I said, there are many interventional cardiologist in and around the Los Angeles area, but I personally like going to the Doctors that doctors go to! I gave the office 4 stars instead of 5, only because the waiting room is too small and the parking lot, although free, is too small.

I love this company. The people are so nice and knowledgable! I highly recommend their full body…read moreprogram, it's very much worth it and so much more personable than at any doctor's office!

I purchased a groupon valued over $300. When I went to redeem it, the place was under construction…read more(remodeling). I never got a call back. I went back recently to resolve the issue. The sign was up & Connie said that since they don't make any money off of Groupon, the owners won't honor my voucher which is now expired. I have spend hours over this issue & lost a substantial amount of money. Please be cautious with your time & money when you approach this establishment.

Have to say, best urgent care I have ever been to. NP Sukhwinder was absolutely amazing. Also the…read morefront desk receptionist Cassie was very kind and helpful. Both ladies were a pleasure to work with. There was no wait at all (given I did go in at 10pm) anyway service was 10/10 highly recommend to come here. Thank you again ladies.

I'm so glad I found this urgent care at 9pm after having an allergic reaction. I felt immediately…read moresafe and taken care of, and I was able to get the help I needed without going to the ER. Dr. Sukh and her nurse were kind, reassuring, helpful, and really took the time to listen to me while I was feeling so anxious. I definitely recommend Prime Urgent Care!

Dr. Andersson is the best! Is very patient and caring doctor. He thoroughly explains everything you…read moreneed to know about your condition and the plan of treatment. Would highly recommend him for any neurological issues.

From the owner: Expert neurology consultation services delivered in a client-centered office experience that is…read moredirected first to an accurate diagnosis, and thereafter in a partnership, to the achievement and maintenance of maximum neurologic wellness. I want my clients as well as they can possibly be. This office has strong and long-lasting bonds with our patients and I consider it a great privilege to be able to serve them.

There are no words to describe how happy I am with this place. I took my father to two other…read morevascular surgeons in the valley and we left both shaking our heads. This is the only place where we felt like we were treated like people and not cattle. My father previously had a procedure at at another place and got botched and had tons of pain after. After several other opinions, we felt the most comfortable here. The customer service is amazing and nothing I have previously seen at a medical office. Anna, the manager, kept in constant contact with us and guided us through every step of the way. My father underwent two procedures and is now pain free and has warm legs and feet and can walk. I am so grateful to Vascular Intervention Specialists and their talented doctors. Thank you so much and I wish you continued success.

For two years, I had constant pain in my right leg and sometimes could not walk. I went to a lot…read moreof appointments, at different places, but a few months ago, I went to the VIP office in Reseda. In this office I got two angiograms, and during my second angiogram, three stents were installed in my artery. All the procedures went very well, and I had less pain and inconvenience then I expected. Dr. Amin is a top-notch professional, and I am most grateful for all his and his team's fine work. All the staff was incredible, especially the manager Anna. She personally takes care of all their patients. I highly recommend Dr. Amin and all the staff in this office. Now I can walk without pain again!

The most unprofessional medical office I have ever come across. The staff in the front are rude and…read morecompletely incompetent of what they should be doing. Talk down to the patients and truly careless. The back office staff don't even know how to draw blood or take blood pressure. The doctors are ALL a joke. They know nothing about nothing. I would avoid this medical office at all costs. If you have a health condition they will kill you faster than actually provide medical assistance or help...

Valley Vita is my Primary Care since 2008. Dr Gurovich, Dr. Stern, Dr. Leght and all Nurses are…read morevery professional. Staff helps and takes care of everyone with their hearts . Always happy and welcomed here. Highly recommended!

My husband needed to go to Urgent Care a few days ago. Below are his comments…read more Doctor Gluzman did a remarkable job in examining, testing, diagnosing, and giving medication for my problem, all on the same visit! He explained my potentially significant problem and what should be done to improve that. Thank you, Dr. Gluzman for your professionalism, expertise, and very caring attitude to an extent I had not seen before in other physicians.

Had an awful experience at this urgent care, and the main issue was the front desk staff. The…read morereceptionists. Yes receptionists! Shouldn't even call themselves nurses were completely unprofessional--sitting around gossiping, talking to each other, and clearly giving attention only to their preferred clients instead of doing their jobs. It felt like nothing was getting done. I was also shocked that no basic vitals were taken by them. The doctor ended up doing everything, which just shows how disengaged the staff was. On top of that, one receptionist was extremely rude and kept calling me "hun". That is not appropriate and came off as condescending and disrespectful. How about focusing on your job instead of being dismissive and unprofessional? Overall, this place lacks professionalism, respect, and basic patient care.

Terrific Hospital terrific Care. Terrific quality wonderful experience!…read moreOffice experience is excellent always! Excellent type of care always'! Type of car is excellent! I recommend the hospital and all the doctors here

Security person Geraldo Cesar Chezz, arrogant, rude and insensitive to families in fragile…read moresituation in the Emergency Room waiting area. Rushing people through security clearance without a care and aggressively as 'we' were wasting his time. Geraldo Cesar Chezz was on phone, unprofessional to patients/families and immediate co-workers who complained to other security staff on site. Geraldo Cesar Chezz went back and forth to the nurse's main secured area erratically as if playing like a child foregoing service to humans... He engaged in flirty personal conversations with nursing staff. Terrible! *** Dr. and work staff of visit were good. Communication to patient was a bit off and not clarified....Understanding that their is prioritization, severely extended wait time went unexplained until patient had to ask status. The two males in the imaging portion of the hospital told the elderly patient to put her necklace in her mouth? It could have broken inside her mouth and she could have choked, not to mention a daily wear necklace is dirty most of the time. The two males were confident in their request and acted as if I was out of line, when they went against a standard procedure for many years!