Dreadfull after sales service, you better hope the bike you buy is well sorted because these people won't. They are also dishonest, so buy don't buy anything on top, such as warranties.
I spent 12 grand on a new bike with these people and traded in a very honest and straight sports bike. In return my new bike wasn't pdi'd, it broke down on delivery. It head a dead battery, no fuel even though they were paid to fill the tank, no coolant, in a phone call with their service manager kevin I was told to use tap water (even though the manual strictly tells you not to, as you will cause corrosion in the engine). The bike wasn't transferred in ownership, wasn't registered with honda uk even though an extended warranty was purchased, which honda uk have now cancelled as it was invalidated due to exhaust mode, which were actually installed by kestrel.
My advice..... avoid these muppets at all cost. The positive feedback you see on these review sites is actually staff, trying to boost their rating. Check out the local bike forums, many have threads dedicated to complaints about these toerags. read more