The first thing you should understand is One Ring Networks doesn't do anything except collect money…read morewhen it comes to phone service. They don't own any of the equipment or lines, they simply buy phone service from CenturyLink and resell it to you and others. As a result, when something goes wrong, they are of only marginal assistance in obtaining a resolution. Specifically, if you need repair service, you call One Ring, they call CenturyLink, then you sit and wait. My phone service goes out frequently and, for the episode at this writing, has been out for two weeks now. With each of the multiple calls I've made to One Ring pleading for help, they claim they are trying to get the repair done but there's nothing they can do. And, the tone of voice they all use seems to convey they are really not concerned about whether or when your service is restored (just keep paying their bill!). Getting service directly from CenturyLink is probably a better idea, and one I'm considering at this time. Perhaps they take care of their own customers better than One Ring's.

From the owner: One Ring Networks is a business communications service provider offering high-speed fixed wireless…read moreand fiber internet solutions. We also offer hosted PBX, temporary broadband, managed IT services, 4G LTE wireless and a range of other voice and data solutions that can be customized to meet the needs of your business.

Centurylink is the very worst company I ha e ever deal with. They are completely incompetent and…read morehave horrible customer service!!!!! I would NEVER recommend d them to anyone, including the worst people on the planet!!!!!

Horrible customer service. Have had to call 15 plus times this summer. Latest call today and…read moreafter being on hold 19 person hung up on me. Second call the guy put in a ticket for repair because the person I talked to last week didn't even do that. Told him I would be home anyway except next Tuesday. Guess when my text after our call said a tech would be here. Next Tuesday We have had no internet or phone service over 10 days which I am sure I will be paying for. Called 3rd ti.e ask for a supervisor was on hold 32 minutes when the lady came back on to say no one was available she would have them call me. WHAT A JOKE We are looking for a new carrier as we speak

Internet Service is Crap I lived all over the U.S. I have…read moreinstalled networks and cable for a living. The internet service provided by this company is by far the worst I have ever experienced. When you call for support their response is to restart the equipment and then that's it. If they actually mained thier QoS then people would not have to restart. Their DNS latency is attriciaous

I'm impressed so far- and I haven't been installed yet!…read more Looking forward to getting away from rife -broadbland! UPDATE See attached photos. Not what I'm paying for... 15/7, I haven't seen that even come near to that at all yet. Not good....

This internet provider used to be too good to be true. As of last night when the service went down…read moreand NO one was monitoring the system and no one created a recording to let customers know what was going on (like they used to) I'm changing my mind about this company. Sadly, it seems to have gone way so many companies do...down! System is back up 12 hours later. I called the local Wills Point, TX phone number to find out what had happened and ask why there was no one on a recorded statement explaining the issue and when internet would be back online. I got someone that I couldn't understand half of what he said and wouldn't let me speak to someone that I could understand. I clearly wasn't in Texas anymore. When asked about last night's connectivity issue, he wasn't allowed to tell me that either. I'm not sure why he even answered the phone! Can not and will not recommend this IP. Too bad. It was the best one by far. Not anymore :(

If you're looking for a knowledgeable, responsive, initiative-taking company for your home or…read morebusiness, Regional IT Services is a great company that services DFW, Athens, East TX, and Highland Park area. He offers remote and on-site IT support for laptops, security, web page setup and maintenance, etc. I highly recommend.

Bait and switch scheme. Quote me 85 for repair plus 85-130 for part. Then when I agreed switched…read moreit to 100 for labor.amd 130 for part. When I called to ask why 5 times with no response. By mesage he said he hadn't looked at the repair closely when he initially quoted. Wouldn't recommend

I was very impressed with the knowledge and pleasant customer service from Natrica Arnold. This was…read moremy first visit at the Spectrum store in Waxahachie and the team there was very helpful. Sadden to hear that they will be closing next year hopefully it will be a change of heart to keep it open. Thank you James

Do not use spectrum. They don't use conduit or bury wires and had to go to the city and spectrum…read morecame out and put a cloth piece around about 6inches and now we have to fight again for them to come out. If they can't get installation right then I know it's gonna be a hassle with this. The guy they sent was higher than a kite and when called they ignored it. What happens when he's out there driving and causes a accident