I ended up not using this company for my insurance needs but I really appreciated the time she…read morespent even after she realized they wouldn't be the most competitive for my industry and even gave me another recommendation.

Everyone is always friendly and helpful. My agent Erica Baker, is knowledgeable, and she does her…read morebest to find the good deals . definitely A& M is a recommended insurance office.

I stopped in to get a quote on my auto and home insurace. Lieu Vuong my rep was very knowledgeable…read moreand had my car and home quotes right in about 20 minutes. The office is very nice and clean. Lieu is real professional and very friendly. Probably the most important thing is that the quote for auto and home was better than I am paying now and full coverage. I would recommend this place.

I've been with them for several years and have had multiple cars insured. I'm still satisfied with…read morethem till now. The staff is professional and friendly. The office is fantastic and spacious! Nghia and Chanlika are great. I feel welcomed every time I come in. They are fun and enjoyable to talk with. Lieu, the agent, always has a smile on his face! They really like working together. I'm happy that I chose them because they never fail to disappoint me. I feel comfortable whenever I have questions or concerns and their positive atmosphere is another plus!!

Love talking to Amanda! I know her through my sister. And when my sister told me Amanda saved her…read moreover $1000 a year, I had to ask for a quote. Amanda, you're so quick and finding our family the best pricing! I'm super glad we found you! Sending all my home buyers!

Finding auto insurance can be stressful, but Amanda is amazing and she makes everything easy and…read morestraightforward. I would never want to go anywhere else.

I have had my insurance (Auto/home) with Steve Oakes for over 7 years. Thankfully I have not had…read moreto make any claims with him. So I am unable to provide any experiences with Steven or Country from that view point. I will tell you that Steve is always a phone call away and he does check in with his clients regularly to schedule reviews. I have called him asking for insurance advice for other friends and he gladly provides his knowledge. Tthe service, communication, and information has been valuable to me.

Steve has handled my family's insurance since I moved to Washington in 2009. When he changed…read morecompanies, there was no question that we would follow him. I feel so incredibly grateful to have found such a genuine and affable person to help us through unexpected hardships. My husband recently passed away and Steve immediately and compassionately stepped up to help me well above and beyond what could ever be expected. He has been a singular ray of kindness and invaluable source of information helping me navigate a situation I never imagined possible. Thanks to his assistance, a devastating emotional loss wasn't also a devastating financial one. I sincerely cannot recommend Steve enough.

John and his team at Northwest Insurance Group provided me with 31 years of excellent service. I…read morejust sold my home in West Seattle and now living outside of the State of Washington. I highly recommend Northwest Insurance Group. They are competent, efficient, honest, and a pleasure to deal with. Thanks for all the years of quality service, John!

Natalie has been my insurance agent for the last 5 years and has been super responsive and helpful…read moreall the time. I really appreciate the quick response and turn around time on my requests. I have been insuring my car for the last 5 years and my house for the last 1 year and will continue to do so. Thanks for being my insurance agent.

Over the years, the agents at Hub have consistently and promptly met my insurance needs.read more

We bought a renters insurance policy through Hub. Their customer service was terriffic. Thanks…read moreLynn!

We have been customers of State Farm Insurance when we lived in the Midwest. When it was time to…read moreget coverage here, I naturally reached out to our agents back there for some help. They gave me several names and assured me that anyone will give me outstanding service. The first I called was EJ Silvers' office. I was immediately at ease with the way Alex responded to my questions. I believe Alex took the time to do diligent work. We got our rental condo insured sufficiently. Thank you Alex! Keep up the good work.

Best insurance agent, hands down! He's been helping our clients with renters insurance for the last…read morefew years!

Health insurance is complicated - and the insurance companies are intentionally not helpful in…read moredelivering the information you need to get the best coverage at the best price. . . . enter Gary Franke. He doesn't wear tights and a cape, but he's my Insurance Super Hero. He's obtained insurance for people with unique needs, and knows more than the insurers do about their coverage and quality. I consult with Gary every year for my family's health insurance needs as we get older and the kids need their own deal. I like him more every time I work with him. Plus, he's a super-nice person. Other than that, I've got nothing good to say about him. ;-)

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

I reached to Areesa's agency when I bought my new car in 2020 - she was so professional, very…read moreresponsive, knowledgable, and gave great service. She was able to provide me with a great insurance quote, cheaper than my previous Allstate insurance with about the same coverage. Since then, she and her team are still very responsive to my inquiries regarding my insurance policy whenever I email her and her assistant. I remember calling one time about my options at repairing a small chip on my windshield from a rock. Her staff provided me with a location that repairs it for free through the insurance. Talk about going above and beyond! I recommend reaching out to Areesa if you're thinking about getting your car insurance through State Farm.

Areesa at State Farm was amazing to work with and helped me get great pricing on my insurance :)read more