Great service. On time, very helpful. Very personable. I…read morewould highly recommend west Michigan lock and key. (A great guy too!)

They didn't return calls. A few days later they messaged they had a family emergency. And was sorry…read morethey could not respond. So my question? This is a one man show?

Service was fast, he was able to complete everything and have us on our way within minutes. He…read morecommunicated immediately as well.

Amazing is an understatement!! These guys were professional, personable, & cost-effective from…read morestart to finish!!! Highly recommend!!! Thanks Add A Key!

A1 Service. I asked for a quote, they asked some questions…read moreand gave me a price for the service. Simple as that. I needed a duplicate key made for the car and they came out the next day and me a key without fanfare. Quick and easy. It was better than towing the car to the dealership and getting charged twice as much for a single key. Now I have a spare key too.

George was very friendly when answering the phone. He was on time and kept me informed of the…read moreprocess and options available as far as fixing my door lock. He was very helpful. The cost was VERY reasonable! I highly recommend George.

Great attentive service with an excellent outcome. I needed a new key fob, and George was a very…read morenice person who earnestly wanted to help me get back in my vehicle asap. He was quicker than any of the sites where I could get a replacement key fob, and provided the entire service all for a quarter of what it would cost at a dealer. Great!!!!!

A wonderful and honest business to use. This person went to the max to make sure I was being taken…read morecare of.

I am out of state and needed estimates for 3 locks and mostly written communication. Mr G's sent a…read moregeneral cost breakdown without seeing the home first. John did a great job, got out there within a couple days and met my realtor for the key exchange. Super reasonable pricing, no sticker shock, fast service, great work! THANK YOU

Superb. Went above and beyond in efforts and very cost efficient. I would highly recommend.read more

Very helpful person, professional and kind. Fixed our sliding door for free. Thank youread more

My aunt had this company come out and change the locks on her home and was treated so nasty and…read morerude I would never recommend them. He talked so rude to her I was astounded. The job was completed properly but the way she was treated was totally unacceptable, it is a shame since they have been in business for a very long time.

Well he came and got it done. I would have gave him all stars but I had to wait so,but he had great…read moreservice and was very efficient and clean and his personality made up for the wait so on a over all i would definitely recommend this company again and I am satisfied with the out come.

Great quick service! Gave them a call to get some home locks rekeyed and they were able to give me…read morea quote on the phone and schedule an appointment for 2 days later at a time that worked for me where I didn't have to miss any work. He arrived on time and got straight to work. I had 3 doors/locks that needed to be rekeyed and it took him about an hour. Maybe a little over. They provided me with the keys and had me test all the new locks while he was still there to ensure there were no issues. I was paying by card so he gave me a bill and told me to call the store to pay. I did so right away and everything went smoothly! I felt the price was very fair and much cheaper than replacing everything myself and didn't require me to do any labor. I would use them again!

Called up A1 locksmith had them come out and needed my keys programmed. I've had a few other…read morelocksmiths that have came out and they couldn't figure the problem out. Him and his wife came out and they got to the problem real quick and they fixed it and it's been going on in about a year and and thanks to them it's working again.

All around great experience. Craig was responsive, efficient, knowledgable, and affordable. Keep…read morehis number.

Craig was extremely helpful when I was locked out of the house. I called multiple other businesses…read moreto help and none of them answered my call but Craig. He was able to come quickly and changed out the faulty locks immediately! He provided us with new keys and locks on the spot. Craig was friendly, funny and an honest and reliable helpful person. It is rare to find such a helpful and genuine service at a moment's notice. Thank you for saving my day!!!