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Kenwood Hearing Center

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Ask the Community - Kenwood Hearing Center

Audiology Associates

Audiology Associates

3.0(4 reviews)
2.1 mi
Established in 1976
Free estimates

The hearing aids were fine but the follow up customer service was awful. The office staff was rude…read moreand down right mean. You can find most hearing aid brands anywhere so go somewhere else if you care about customer service and after care which you will need sometime along the way.

I never went in for an appointment. called 3x to even talk to someone. I left a message to call me…read more- not returned - I called and was put on hold and I hung up after 3 min. 3rd time got through. I called to set one up for my uncle to start from square one and replace his hearing aids. The lady on the phone only told me what they couldn't do when I was going over my Uncles history. I said I wanted to start from square one and would pay what was necessary - in between getting interrupted by her. She said she would need a signed Dr form - no problem - and to fax it in. I said I was outside with no pen, could you please text me or e-mail me the fax phone number. She said she could not. I was surprised as who does not have these capabilities? I asked in a questioning tone-you do not have e-mail? She said nastily - I'm busy and have another patient waiting. I scheduled the appointment, and after hanging up and thinking for a few minutes - if this basic phone conversation is so hard i don't believe I would get the service I need so I cancelled the appointment. There are other providers in the area.

Kenwood Hearing Center - audiologist - Updated May 2026

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