This office has saved me over the past few years. I've gotten to speak directly to the doctors when…read moreI call, had a next-day appointment, and more. They helped me get a rare diagnoses I'd been struggling to find for months, and cleaned up my medication regimen. As a smart and chronically ill patient, I am very picky about doctors, but these ones have my respect. They know their stuff.

The site manager (Diamond) is not even remotely sorry. Yes, she got the recording and did not…read moreapologize afterwards. AVOID THIS CLINIC!!!!!

Just wanted to say that the Dentist office is really good. Great customer service. I have been…read morecoming here for a few years now and have had only good service. They are very patient and understanding. Unfortunately, you can not please everyone. Keep up the good work.

Hi I like to thank Dr. Tausif, she was very attentive and she actually cared about my ailments…read more she asked me what was wrong I told her everything. I explained it. She typed on the computer as I explained to her what was going on with me. she said I would like you to go get x-rays, checked me out to see how I was (speaking to me in a soft and relaxing tone in her voice), and she asked so did I feel 1-10 you get. Long story short we started talking about alternatives medicine. I said I was in started that day an I am on a new journey. I asked if, it would be okay to journal this because I am totally amazed at how much better I felt after one session!!! And my second session AMAZING!!!!! I actually feel wonderful! I am going to start a blog just to document it for myself! Only two session I'm so blessed to have Dr Tausif MD as my family doctor and acupuncturist and I absolutely hate needles not with her. She makes me feel like I have been a patient of hers forever. Thank you God for sending me to her!!! By the way I am pain wise a 2. I was a 30! Fact my fact we are all different that was me, not anymore.

Rude staff. No follow-through. Andrea was very unhelpful on the phone...talking over me instead of…read morelistening. Take a course in listening to your customers. An emergency situation with my fathers insulin was no big deal to staff....the monotone voice saying"it can take 24 to 48 hours to process a prescription" is not what someone wants to hear when they are in a crisis.

Robert Hall was caring, helpful, and knowledgeable . He is a 5 out of 5 with no exceptions.read more

The Receptionist at the front desk had/has a horrible attitude the past 2 times ive been in there…read morein the last 2 months. She's on her cell phone all the time, gets annoyed at you visibly, rolls her eyes, and gives an attitude everytime you ask a simple question. She doesn't want to do her job and makes it very clear. She shouldn't be in a customer service position at all. There's a lot people out there that would love to have a job and not give an attitude to every patient/customer everytime. Absolute trash service i wont be back to this location again. 8:30am - 1/10/2024

Everyone was great and professional! Got me in for an exam very quickly . I was in and out at a…read moreresponsible time! They tried to save me money on my order with different options

Update: edit revision. Dr Hollar is great. She took the…read moretime to recheck my script and it was too strong. I have had consistent migraines Since my new glasses but thought I was in adjustment period. They also are swapping out my frames!!! So I am very happy and ordered my contacts. My family has gone here for 4 yrs. sadly I'm on the verge of bifocals but I wasn't ready to make that jump and the Dr said to put my glasses on top of my head for reading. Which is what I have been doing the past few years without issues. I wish I would have kept that in mind when narrowing down my frames because the ones I purchased have a VERY sensitive spring on the sides. I've always had these kind of glasses so I was surprised when I put them on top my head to read and they fell off my head. I held something up to the light with them on my head and looked up. Mistake. They fell on the floor. I was hating them several hours after I picked them up and got them adjusted because they also CONSTANTLY slide down my nose with the slightest facial expression. I feel like Urkle pushing up my glasses 24/7. Ive had a headache since because I see the top of the frame because they do not stay in place at all. So I Went back for a second adjustment which was less than 24hrs of getting my glasses and conveyed my frustrations. I was basically told sorry nothing can be done since I used my insurance. They suggested to set them down next to me when I need to read something. I laughed and told the lady no I have 3 young kids. Have u ever tried to assemble a bday gift or Xmas gift like a play kitchen or a tool bench and have excited kids next to you "trying to help" ya no. That is a death wish for my frames. I also paid a lot out of pocket for upgrades so I was super excited for these frames. I was told the solution is that I could pay 100% out of pocket for a different pair. Wait what? These frames do not fit. Do not stay on the bridge of my nose. Cause me headaches because the frame is in plain view and fall off my head (now I know frames can't be fit to your head but my last 3 pairs never did this) and NOTHING can be done. Awesome. So I won't be ordering my contacts from them and my family will be finding somewhere else to go. Feel totally ripped off. Noting that my father went in to Stanton Optical becauhis frames were cutting into his temples (didn't fit his head properly) and they happily exchanged his frames that costed a fraction of my frames.

I bought Fred's life rtme warrenty, I spent over a $1000.00 plus lens with everything. Your front…read moredesk individual does not want to look up my invoice on your old sytem. I been lied to and I spent a lot of money there. Your service stinks with the new ower. No accountability, she rude, lied and doesn't belong there. I will never got back to your group. I want my invoice for my Fred's, the total cost so I may get another pair, so I have to tell my insurance company that it like pulling teeth. A paying customer no matter how long deserve. I deserve 1st class service. You guys to even make the cut with the lies and no sevice from anyone. I called 3 times each time is a different lie, instead of wasting time she should got this invoice and be done. Who picked this new sytem with out all history of clients. I did technology all of my life and this should of been addressed right off the bat. Your whole group seems like there as no protocol, no customer service structure. Poor, rude and lie/ don't what to do a job. You need to know. All true. If you can please go into old sytem to generate a invoice, going threw insurance as you know I need proof. Mr. Sanchez 419-346-3504 call if you want to organized your business. Currently your group is on very poor status with me. If you care please get invoice. Thank you. Need asap for invoice per insurance instructions. I can't just pull a number out of the blue, need invoice. Thank up u and I hope you have the ability to adapt in todays business world. Front line is your life line.

Inept. The doctor I…read moredealt with there was ok, but the entire staff beyond him was worthless. From scheduling appointments and billing me, to performing tests, and fitting glasses, the women were terrible at their jobs and for the most not pleasant to deal with. A woman gave me a test, during which I questioned her doing something a certain way. She told me she was doing it right and continued. When the doctor later commented on the odd results he was seeing, I mentioned my concern and guess what, never having even know of this type of test or the apparatus involved, I knew more about how to do it than the technician assigned to operate it did. The doctor did reprimand her about it, but still. I came in to them explaining how the prior place had messed up the focal points of my lens for my last pair of glasses, and sure enough, they did the same thing. They had taken "pictures" in doing a certain test. On getting my eyes examined the next time (somewhere else), I called to get these "pictures" for the doctor to compare. They not only didn't give me the pictures, but told me I had never had any sort of such a test done, so the pictures didn't exist. A flat out blatant lie. I just don't know if it was ineptitude or to cover up their having lost them. If it weren't for this being something a bit serious, it would be laughable how terrible a place this is.