The people at builders' hardware are great. They will help you find what you need and help load it…read moreup. Prices are just as good if not better than at a big store and they deliver.

Put in an online curbside order, waited 24 hours to pick it up. Got to the store, called and went…read morethrough 3 associates. I was the only car in curbside pickup, waited 30 minutes (had 3 kids in the car and didn't want to get out due to COVID). Finally just left without my order and looking to get a refund, this place is grossly understaffed and relatively negligent. 24 hours plus 45 minutes once I call the store letting them know I've arrived just to get a garden hose is ridiculous.

We like Lowe's products offers, especially their 30% off sales. But it's hard to get help!!!…read moreYesterday, April 30th, we went to check grills and to get pavers. An employee, Gene, kept us waiting around 20 min at the grills section. Supposedly he went to find a manager, which he never did. Then when paying for the pavers at 6:45, the cashier named "Deet?", told us they were closing and she didn't have anybody to get the pavers for us. So we left empty-handed. Hopefully Lowe's will be smarter & hire better personnel...

Terrible customer service. Terrible management. Overall a shitty establishment. Don't waste your…read moremoney here

Slow or no service Limited selections…read more If you can't serve the community then close the store

I am so happy to see this hardware store operating. I think a lot of us in the area went into…read moremourning when St. Paul Builders closed, and though we understood the desire of the owners to retire, we worried about losing a hardware store locally, and we worried about the employees. I did, anyway. So it's wonderful to see two familiar faces when I go to Hometown Hardware. This store is smaller than St. Paul Builders, but Steve and Jerry are quick to order anything you need. I wanted some DAP plaster-of-Paris powder, and it was waiting for me the next time I went in--and at a good price. Steve and Jerry are professional, accommodating, and also very nice and friendly. I predict that Hometown Hardware will become as much a local institution as St. Paul Builders was. And I very much appreciate that I don't have to drive a long way just to pick up hardware and supplies. The location in downtown St. Paul is extremely convenient.