The people at builders' hardware are great. They will help you find what you need and help load it…read moreup. Prices are just as good if not better than at a big store and they deliver.

I think the prices are a bit more than Home Depot. Some of the floor personnel are friendly and…read moresome aren't. Sometimes I go in and cannot find anyone to even ask a question, same with HD. I hate going anywhere and listening to the cashiers complaining about their jobs.its not the place for it. Wait until lunch or break time . The garden center at lowes in collierville is great. Most of the people are friendly and helpful. The guys who loaded the mulch in,y truck last year were not helpful at all. Yes it was hot, yes it was a lot of bags and heavy but that's their job. Don't like your job,quit and let someone else have it.

Put in an online curbside order, waited 24 hours to pick it up. Got to the store, called and went…read morethrough 3 associates. I was the only car in curbside pickup, waited 30 minutes (had 3 kids in the car and didn't want to get out due to COVID). Finally just left without my order and looking to get a refund, this place is grossly understaffed and relatively negligent. 24 hours plus 45 minutes once I call the store letting them know I've arrived just to get a garden hose is ridiculous.

I absolutely love this store! The customer service you get in this store is like no other. Each…read moreemployee that works here will literally bend over backwards to help you if they can. To a extent that is because they have rules to follow and managers above them. When you go to this store they are always willing to help carry out product willing to help with anything they can to make your experience the best you'll have. Most of the time the bathrooms are clean and the store is cleaned and organized for the most part. Now to help most individuals out I'll explain a few things. When it comes to you going into any store and purchasing a product that gets damaged or anything like that they do have policy's to abide by. As well as when it comes to not getting help in a store if an employee is with a customer and your interrupting or they have a customer whom just isn't right beside them they might be waiting in a vehicle to get there stuff brought out either way sometimes it's not what it seems and sometimes being understaffed is a thing. Every employee at this store will help you the best they can so if you will please Remember to stay kind!

Employees are no help at all they all sit in the back with their nose stuck up in the air and mouth…read morewide open like they're trying to catch flies and to make it worse when you go to self checkout they stare you down like you're a criminal and won't even help you I had no help carrying my heavy items whatsoever and ended up dropping my phone on the ground because they made me so uncomfortable the big lady working here stands right up on me and me being someone with claustrophobia it makes me panic. I'd rather drive to London Lowe's then EVER shop here again.

I am so happy to see this hardware store operating. I think a lot of us in the area went into…read moremourning when St. Paul Builders closed, and though we understood the desire of the owners to retire, we worried about losing a hardware store locally, and we worried about the employees. I did, anyway. So it's wonderful to see two familiar faces when I go to Hometown Hardware. This store is smaller than St. Paul Builders, but Steve and Jerry are quick to order anything you need. I wanted some DAP plaster-of-Paris powder, and it was waiting for me the next time I went in--and at a good price. Steve and Jerry are professional, accommodating, and also very nice and friendly. I predict that Hometown Hardware will become as much a local institution as St. Paul Builders was. And I very much appreciate that I don't have to drive a long way just to pick up hardware and supplies. The location in downtown St. Paul is extremely convenient.