We had biked the GAP and Potomac bike trails, and had had a rough day getting out of Washington to Annapolis. There were three of us, on one tandem and one single bike, and one of us had an injury so we tried to get them to pick us up closer to Annapolis, but absolutely not (there were some kind of "rules"). So we biked to the last exit before the bridge, wait a half hour. The driver and a grossly obese woman show up, and make no attempt to wear masks in the midst of a global pandemic. The driver took reasonable care in putting the bikes in the back of his pickup truck which was a short bed, but I had to make sure there was a cloth between the bike frames and the sides of the truck. The bikes were fine, and we get crammed with our gear into the back of the pickup for the ride across the bridge. The driver was pleasant and courteous but the woman ran the show, and refused to drop us at our hotel in Kent Narrows, where we had been told we would be taken and where their web page said was part of their service. We even offered more money to take us the extra 5 miles since it was now getting dark. The woman adamantly refused. Instead, we get dropped at the first possible place after the bridge, a gas station along the highway. To add insult to injury she urges us to hurry up as she clutches a wad of cash in her pudgy fingers. She also refused to give a receipt so connect the dots on that one. Service with a scowl. read more