We've been using Dick's for our Yukons for years now so that should say something by itself. We…read morefound them based on good reviews (probably the person-to-person kind as it's been so long) & have always been happy with their ability to schedule, provide short turnaround time & reasonable prices. But recently they went above & beyond so I felt the need to put this online... they replaced a transmission gasket for us but the vehicle continued to leak. We were worried something more serious was going on & true to form, they were quick to get it in for analysis. They discovered that it was the gasket again & replaced it free of charge. This is a company that stands behind its work & believes in honesty & professionalism. Thank you!!!

My elderly mother bought her vehicle to Walmart to replace her battery witch they did but for some…read morereason the starter went out and she was not able to drive from the shop so the mechanic crew at Walmart pushed her vehicle out of the shop in zero degree weather and left her stranded there I finally got to my mother hours later we had her vehicle towed to Dicks northside after business hours there we're still some people there but the doors were locked they alowed us to tow her vehicle in and said the could look at it on Monday well a couple days later I get a call from them not only did they get her car back on the road they would not take any payment the folks at Dicks north side just said Merry Christmas! I'd like to say thank you for helping my mother and merry Christmas!

My sister and I walked in today to pay and left getting called 'fking b!tches'. We are only…read moreteenagers and we came in paying with a check like we have many times, they asked if we had any other type of payment and we said "no, why is paying with a check not okay?", he said " well it's just our new policy". I said "okay totally fine" he walked through the door and both me and my sister heard him say as he was walking away was "fking b!tch". Really? is it that bad to ask a question we were just curious. We've come in 5+ times paying so much money with this company just to get called that for asking a question?? All we needed was to patch a tire and the told us we had to get all new 4 tires?!? We did anyway but still we've paid provably 30grand in total for fixing our vehicles in the past year just to get treated like this? We will never be coming back again so thank you to the man 30 ish looking years old with light eyes, gingery brownish hair and scruff, wearing a cap. I'm glad you like to call loyal customers (teenage girls) "fucking bitches". You lost a loyal paying customer.

The work they did on my car made my new front 2 tires bald and NOT drivable in 4,000 miles! I had…read moremy alignment checked at another shop and the "toe in" was way off. They tried To blame the tires! STAY AWAY!

We had Awesome service and always get us in sane day. I Highly recommend them for all your car…read moreneeds.

We have been taking our vehicles here since 2018. During that time, we've had countless things done…read morewith all of them. Frequent oil changes, replacing brakes, tires, fans, everything. The service over the last two years has really declined. It seems to be nothing but high school students now, or employees that don't know a lot about what they're doing. We've been charged for services they clearly did not complete. Our last trip there, they cross threaded our wheels during a rotation.

They damaged every one of my wheels. Unfortunately, today is Sunday so I won't be able to call them…read moretill tomorrow.

In sept 2024 I had my oil changed. My Toyota with 70000 miles blew a head gasket after the oil cap…read morewas not properly installed. Skip took responsibility for his "error." He stated wasn't related to engine overheating. Car engine ruined. This has happened to others. Not ethical. 3800 repair.

Prompt response to my flat tire while at the South Shore Hotel!…read moreLuke was the very nice tow operator that assisted me to get to the tire shop for replacement! AAA was useless with an overly long response time. The tire shop had time restraints, needed a more prompt response. Thank you!

My truck was towed after a deer hit by Southside Towing of Bemidji upon the request of Hubbard…read moreCounty Sheriff's Department. I did not request the tow because I planned on retrieving the truck the following day and it was off the road and out of harms way. Once I figured out the truck was towed by Southside Towing I checked their website and determined they were closed on the weekend. I called Monday morning to ask about the bill and they stated it was $825 to tow the truck 23 miles. Southside stated that is the cost of doing business. Horrible customer service and very rude as well as being extremely overcharged. I would not recommend this business to anyone!!

I gave Scott multiple chances to make things right. He chose the greedy path. I had proof from…read moremechanics, photos, and even brought him the failed part. It was his mechanics fault due to a dirty installation. I would never recommend this company to anyone. He could have done the right thing. Shame on him.

I've gone to a few mechanics but the service at bemidj's best auto is exceptional! Scott and his…read moreteam are friendly, honest, and professional. They always let me know if something has changed, get my repairs or maintenance done on time and with a smile! They are the very best in bemidji!