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    Kennett Lee Endodontics

    5.0 (1 review)

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    13 years ago

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    Gentle Dental of West Chester

    Gentle Dental of West Chester

    2.6(29 reviews)
    0.7 mi

    I would not recommend them to anyone unless you have money to waste. The only good experience was…read morethe first visit, after that it went down to trash.

    We are new to this area, but used Gentle Dental on the Main Line in our old neighborhood. I was…read moreimpressed they could fit us in as a new patient in just a 2 week wait as Gentle Dental in Thorndale, which is closer, quoted us 6 MONTHS as a wait. The quick appt time was where things ended. I completed the 7 pages of online registration and recv the confirmation email. When we arrived they didn't have it and the paper registration was 9 pages, fun times but not that big of a deal. After my child went back I just stayed in the small waiting area. Over the next 30 minutes the waiting room filled up. I was working on my laptop as the dental hygienist suddenly showed up and then in a relatively loud voice announced my child's diagnosis, prognosis, and asked several questions of personal medical history. This was all with 5 to 6 other patients and family members could plainly hear. I'm no HIPAA maniac, but this really put my hackles up. I felt deeply disturbed and embarrassed to have to share such private information with strangers. Then to make another appt I was led into a semi private consultation booth to speak to the receptionist behind the waiting room door. Why is that area not used for consultation? They seriously need to either expand their office space or move to a larger office to afford patients and their caregivers privacy. Then of course I was shocked to find out the follow-up appt would be 6 months out and that was the soonest they have. What are you doing that you have to book that far out? Again bring in a practice partner to share the load or reduce your patient load. Overall the end of what was a standard dental appt was deeply problematic. We will be trying the Thorndale office since the appt is the same time away at this point. Or perhaps we will head back to the Main Line where the staff was far more professional and perfectly versed in healthcare privacy.

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    Smile Solutions

    Smile Solutions

    3.4(14 reviews)
    2.6 mi

    Smile Solutions…read more Add a photo Smile Solutions 4.6 (99) Dental clinic in Chester County, PennsylvaniaClosed Overview Reviews Photos By owner About Google review summary 5 4 3 2 1 4.6 (99) Reviews All hygienist13 cleaning11 desk3 the office3 +3 Sort by Most relevant Newest Highest Lowest John Gee 1 review Starting in 2022 I started a plan to get some teeth (dentures). It was going to take three years to complete because my insurance only pays $5000.00 per year. After two years and one redo (because the dentures were done wrong the first ... More 2 Bob Reich 7 reviews a month ago My appointment started right on time. The staff was attentive to my needs and very efficient. They were very thorough and professional yet warm and welcoming. Definitely a good choice for my new dentist! Helen Adair 8 reviews a week ago New Had my teeth cleaned today, the hygentist and dentist are friendly and professional. I also felt that they cared about the health of my teeth. I left the office knowing more about keeping my teeth and gums in good shape. ‍ Linda Gruber 5 reviews 2 months ago Ive been coming to this location for many years. The dentist is very nice and personable along with the hygienist. I can't say enough good things about smile solutions. I even have my family coming here and they really like it here. John Gee 1 review 3 days ago New Starting in 2022 I started a plan to get some teeth (dentures). It was going to take three years to complete because my insurance only pays $5000.00 per year. After two years and one redo (because the dentures were done wrong the first time) I called to make a appointment to finish it up with round three of the project. They went through at least four doctors and nurses in the first two years. Different dentists worked on my teeth every time I went in. My first caps cracked off in my food. Each doctor talked bad about the last one who worked on my teeth. After making my last appointment, and after they got paid $10,000.00 in the first two years, I had to postpone it because of illness. When I called to reschedule the appointment they told me I couldn't because I owed $50.00 for missing my last appointment. In the first two years and many appointments I ended up having to reschedule four appointments out of many due to the fact that I'm 68 years old, disabled, and many health issues. Turns out that, not only did my bottom teeth not get done (third year) but after trying to get used to my dentures for a year and seeing a new dentist, my second set of dentures aren't right either. Understandably, I won't go back for round three. While talking to the owner about the issue on the phone she hung up on me and didn't call me back! After emailing the next day she said her phone died! They refused to help me, in any way, to get my teeth finished somewhere else! BE VERY WEARY OF THIS PLACE Sincerely, John Gee 2

    Mary was a great hygienist. Very thirough dental cleaning and will definitely go back!read more

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    Kennett Lee Endodontics - endodontists - Updated August 2026

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