The Starting Line Automotive's owner and company is the best dealership I've ever dealt with. King…read moreArthur assisted me from beginning to end until I picked up my 2020 Porsche Taycan! They are the greatest dealership to get your vehicle from on the East or West Coast. They are the best in class and no one else compares to their exceptional customer service! Thank you King Arthur and your team for everything you've done! Dwayne Heat Williams

The owner Mr. Arthur was very professional and was able to help me find my first car. I couldn't be…read morehappier with my 2011 Volkswagen Jetta. Highly recommend this company!

New vehicle purchase could not have gone smoother. No hard sell, no sneaky add ons, no shenanigans…read morein F&I. Could not be happier with my decision to purchase here

took vehicle in for a recall & it cost us over $800. Three visits so far & our car still pops the…read morecode.

Went here for years, but I will not be returning. Recently, my son took his car in to get the oil…read morechanged. Apparently, the car was "running hot" and they had to "top off the coolant". They told me that it was a bit low on coolant, but they topped it off. He got the oil changed and drove out. 2 days later, the engine blew (threw a rod), apparently due to overheating (or maybe due to not correctly installing the oil drain plug... we will never know). After my mechanic told me that the car's engine died due to not having oil (again, it could have been this, but there is a very good chance it was simply overheating), I contacted the store and spoke with the manager. His name is Chabrol Johnson (he goes by CJ). He made me feel bad for taking the car to my mechanic and not taking it to him first (I told him I wasn't sure what the issue was, so I didn't want to assume it was their fault). He pressured me into letting them tow the car there for them to examine it. He was extremely rude and unprofessional. When I questioned him about being able to drive a car 87 miles on an engine with a thrown rod, he told me that you could drive a car with a thrown rod (sorry, this just isn't true... it would be undeniable that something was wrong and you would not be driving it all over town). After multiple exchanges with him, I decided that I needed to talk to someone who was more professional so we could get to the bottom of things. I ended up talking to the regional manager (Her name was Jill) and she was SO nice and helpful. We examined footage to prove that they did put oil in the car and had to add almost a gallon of coolant (which was very different than them telling me it was a "bit low" but they topped it off). Again, I find it suspicious that the car drove in fine and blew up 2 days later, BUT it very well could have been the coolant issue... That being said, my review is not because of THAT part... it is how the manager at this location (CJ) treated me. Disrespectful, rude, sarcastic and condescending and very unprofessional. I suggest going to another location where you will be treated better (should you find yourself in a situation where you need to speak with a manager). I will never be returning here. :-)

I had my tire changed out a couple weeks ago, and started to hear a rough sound right after. I paid…read more90.00 to get the lock cut off , and tire changed out to a new on the I purchased at discount tires. I took my car back to this shop so they can maybe rebalance the tire. They told me we can take a look at it, but you might have to pay. I cannot believe the nerve.

they were so nice and helpful! love this place!! my car is so clean and shiny. I love going here.read more

The other car washes on Cobb Pkwy provide more amenities (towels, glass cleaner, Air, free bottled…read morewater, etc) for exact same price. Left this place because the asking for a tip is obnoxious when zero service is provided other than swiping my card at the gate, waving me into the wash and pointing at a sign. Pay your people more or provide a service that would be worthy of a tip.

Such an amazing experience: From start to finish, everything exceeded my expectations. I got an oil…read morechange, new air filters, coolant flush and emissions. Matthew and Tyreke were exceptionally professional and highly proficient. They made me feel incredibly comfortable and walked me through every step of the process with patience and clarity. Their attentiveness and care were truly appreciated. I cannot recommend them enough.

Forgot to attach the under plate not once but twice. After it was destroyed they would not replace…read moreit. Worst customer service!