We moved into this home in Demotte less than 2 years ago, and had to replace the appliances when we…read moremoved in because the people left nothing. I bought them all from another company in Highland, but when the washer broke a few weeks back, they were useless in terms of helping, since it was out of warranty. We decided to shop local so went to Fase-Kaluf. Maria helped us when we first looked by showing us machines in our price range. When we were pains and said we were going home to check out the consumer reports on the different models, she was not salty about it. And when we came back in 2 days to buy a machine, she was helpful again, both in helping us make the purchase and in scheduling delivery. It was delivered in 2 days, and has been delighting my husband ever since. (It's an LG this time, and sings a little song when it starts and stops. Cute, right?) I will gladly choose this company next time we have an issue with an appliance, and wish I had done so when we needed those big-ticket items (fridge, washer and dryer) when we first moved in. Won't be going back to that other store in NWI ever again. Fase-Kaluf is our new go-to. Friendly staff. Good products. A+

From the owner: Welcome to Fase-Kaluf Appliances! Our local, family-run appliance store offers a comprehensive…read moreselection of top-quality home appliances, from refrigerators and washers to ovens and dishwashers. Our dedicated team not only provides expert advice on the best appliances to suit your needs but also delivers exceptional repair and servicing to keep them running smoothly. Visit our Demotte or Rensselaer location to experience unparalleled service and find the perfect appliance for your home!

Worst businessman EVER. Guy's name is Paul, I THINK. He was late, TWICE. Didn't inform me ahead of…read moretime that he charges an UPFRONT service charge of $75.00, claims he had to drive an hour to get to my house, even though his shop is located in the same town as where I live. Comes Monday night to assess the damage, says he'll be back on Wednesday. Never asks what time is good for me. I call him Tuesday, all day, finally gets back to me late afternoon. Tells me to call him Wednesday morning, and he'll "let [me] know [his] schedule tomorrow." Um, do I look like I have all day to wait around for him? Guy can't even give me a guess as to what his schedule looks like tomorrow. Tells me he has "a dozen clients waiting to be serviced," and he'll "make arrangements for tomorrow when [I] call [him]." I've hung up on him twice in frustration at his stupidity/rudeness. Guy can't even give me a price quote on parts and labor, even though this is obviously a standard repair. If I wasn't so desperate, I'd dismiss him and tell him to can sue me for his stupid $75.00!!! He's the only guy in DeMotte!!!! One thing's for sure, I will NEVER call him EVER again. I'd rather pay extra for someone to drive here from the next town over than waste my time with this clown! VERY UNRELIABLE AND UNPROFESSIONAL!!!!!!!!!!!!!!!!!

Do not use this company. I've been waiting 2 weeks for my propane. I've spent the last 3-4 days…read morewith no heat or hot water and I have TWO BABIES in the house. I've called, my boyfriend's called, my dad's called. They keep saying they're coming and never show. They keep saying they're gonna call back and never do. The ONE day they "tried" to deliver they said they could get passed bc a tree company was blocking the road but my email said delivery was supposed to be at 6:52PM, ain't noooo tree company still working at 6:52pm, it's December, ITS dark. How come I've waited 2 full weeks for their gas and Hicks told me they'd be here TOMORROW. I think this company is extremely unprofessional and you'd think they'd care more about their costumers not having heat in the middle of WINTER! Come get your tank you'll be getting no business from us.

THIS Company is a complete scam. Whatever you do please do not you this company!!!! supposed to…read moreput a compressor in and after receiving the part, they never showed up however they kept the part

Steve did a great job with the repair of our GE Washing Machine. You need someone with good…read morecomputer skills to analyze and make the repairs. Steve went above and beyond with this repair. We have used this firm for other repliance repairs and have always been greatly satisfied. We shall definitely use them if needed in the future. They are always prompt, considerate, and reliable.

Alex and his team are the very best in the business! My air conditioning unit went out and Alex…read morecame to my house immediately to help me. Alex and his team go above and beyond to provide outstanding customer service and their prices are very reasonable. You can always reach them on the phone anytime which was greatly appreciated.

They came out on an emergency repair and did a fantastic job! Really appreciated the owner's honest…read moreand suggestion to go with an aftermarket part vs the overpriced manufacturer's part and the speed with which the job was done. Would HIGHLY recommend them!

Filed complaints against Kroozwyk Plumbing with Indiana Plumbing Commission and the Attorney…read moreGeneral's office for non-compliance with plumbing standards with installation of tankless Navien water heater at my home. Jason will not make corrective repairs to the 2" PVC pipe run in my basement that exceeds 60' run, in which experts have indicate that this PVC pipe is undersized for this length of exhaust run. Even worse, he will not correct the placement of the tankless water heater exhaust flue that is directly under living space windows. I cannot use these two rooms with windows open or the exhaust fumes waft into my home. Kroozwyk violated the 3 to 4 foot minimum distance for the exhaust flue to be positioned near living space windows. I've had multiple conversations with the office manager requesting they make corrective repairs, but this company refuses to correct their deficiencies. I plan to pursue this matter in Lake County Indiana Small Claims Court unless they contact me to make corrective repairs or within a week of this post. This location is Hebron, IN in Lake County.

This business bills people without disclosing ---and refusing to disclose the breakdown of costs…read more When a simple faucet installation costs over $400 and they won't tell you how much the faucet itself costs, there is a problem. I would not recommend them if you want open and honest business dealings.