I'm unsure who reads these, but if you're one to do so... consider this an important read…read more My family moved from an apartment complex into one of the houses owned by HPM. Though the onboarding experience was rough and didn't feel the most welcoming, we persisted and found a beautiful home to rent. When we moved from onboarding to the move-in team, things improved quickly, and they were quick to accommodate an accelerated move-in date since the house was available. The rental experience after was seamless with an easy portal for payment, quick response for questions... but this is IMPORTANT part to read. On a Saturday afternoon we were running the washing machine when the septic system became overloaded and backed up. We were quick to shut off the water and ensure that the property would be safe, but Andrew at HPM took the brunt of very scared tenants, and treated us with humanity and dignity. Andrew was quick to respond and came the next day to take a look at the system. After a day of in-depth searching to find where the septic tank was and another day of waiting for the Septic company to arrive... Monday arrived and the tank was emptied. You could say that Andrew was prioritizing the property management aspect, but that's the furthest from the truth. He was patient and understanding while we called and were crude/frustrated. He took the time to gather information about what was going on, calming down us in the process, and explaining his process/method to the madness. He treated us better than we deserved in the moment, and was able to work quickly on resolving a very critical issue. Besides the onboarding experience, we have had nothing but a 110% effort put into our experience and wellbeing as tenants. We personally are grateful to Honest Property Management, and hope to stay at minimum within their property system... well hopefully indefinitely! But truly, I'd recommend anyone who's concerned about renting from HPM take those concerns, and talk to a member of the HPM team like Andrew. You won't regret it!

Finding and executing effective property management is imperative for successful investing. When…read moreother events required me to move hundreds of miles away from my holdings, I was concerned. Thankfully, I found Andrew and his team at Honest Property Management. For two years now Honest Property Management has kept my investments occupied, in good repair, trouble free, and continuing to generate optimum profit. In an industry where it is very hard to find someone good and focused on the investors profitability, Honest Property is a real gem!

This was the worst experience I have ever had with a property management company. The rental…read morelooked okay, but the day after we move in I went to take a shower and the tub won't drain and the shower fixture wouldn't even turn on. We also had windows that we couldn't even lock and outlets that did not work. I played phone tag with the property manager for four days, even after I told him to just set a date and let me know what it is and I will be there. I really do not think he had any intention of fixing anything! There is no way I could ever recommend this company.

My mother lived at Roncalli on State St in Augusta Maine from Jan.2010 untill she pasted on Sept.4…read more2014. This review date is 12/18/2014 management has yet to return the security deposit paid by her when she moved in although they have admited that there is no reason to keep it. It seems a moral shame that this company feels they must steel from the elderly and their estates.