The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

Wouldn't give me a general cleaning Only a deep cleaning…read morefor 700$ out of pocket I've never heard of a dentist office deny a cleaning Just looking for money

I avoided the dentist at all costs until I went to Southcenter Modern Dentistry. Dr. Nguyen has…read morebeen me and my mom's dentist for more than five years. And now, my bf's dentist as well. She is very knowledgeable and personable with everyone she meets, and makes sure we're well educated with our dental health. The staff are just fantastic as well, from the front office, techs, insurance, and hygienists. Additional shout out to Dr. Hsieh because I have ran to her multiple times for dental emergencies when Dr. Nguyen isn't available. Thank you so much for taking care of us! My experience took out that fear of dentists which allows us to not hold off any maintenance cleanings, etc.

Dr. Fusu was so kind and professional. She really took the time to assess my personal circumstances…read moreand referred me to a specialist instead of doing extra work just to charge me more. She was a direct reflection of the entire rest of the staff and the office- check in was super effortless, the person who took my X-rays and did a polishing was also kind and considerate, and the place as a whole was very clean and welcoming. After I take care of my special circumstances, I'll definitely be coming back here and highly recommend it to anyone else. Thank you Dr. Fusu!

Good, fast work but predatory financing. The people working the office were nice but made me more…read morehopeful about financing than I should have been. One thing worth mentioning is that the treatment I was given had a "poor prognosis" as in I might have opted to have the tooth pulled rather than get the crown that may only last for 5 years. I was not told until after the treatment.

Fantastic team at Southcenter Dental! Highly recommend! Dr…read more Baruffi is professional, personable and qualified.

I can't recommend Southcenter Dental enough. So much so that my whole family and now my entire…read moreextended family drive hours just to see Dr. Austin or Dr. Buruffi. Their hygienist thorough, and their office crew is a delight to talk to every time I call or visit. I've been visiting Southcenter Dental for more years than I can count, and for good reason. They listen, they are gentle, and they don't miss a thing when it comes to complete care. From My Grandma of 95 years young, to my mother, myself, and my little 3 year old, we all look forward to seeing their wonderful crew for our cleaning and check ups. And no I'm not an influencer, and I promise I was not paid or bribed for any part of this review. This is Just a good honest review that was well earned by the business.

I had an absolutely horrible experience at this dental office. The doctor was professional and…read morerespectful during my appointment. Unfortunately, Jessica, the receptionist, was the complete opposite. She repeatedly ignored my phone calls to the point that I had to call from a different number just to get through. She also gave me conflicting and inaccurate information regarding insurance coverage, which delayed my care. I thought to give this office another chance to make up for my initial bad experience but after speaking with Jessica again today, she informed me that I would no longer be accepted as a patient because of the feedback I gave the office regarding her behavior toward patients. At that point, it became very clear that patient concerns are not handled professionally at this office. A front desk coordinator plays a role in patient care, communication, and access to treatment. Based on my experience, Jessica's conduct was dismissive, unprofessional, and directly contributed to delays in my care. Patients should not have to repeatedly chase callbacks, question whether they are receiving accurate insurance information, or feel punished for speaking honestly about their experience. This office deletes most of their bad google reviews so if this review happens to be deleted I will write it again. I do not recommend this dental office.

Dr Harrison Wamal is a great Dentist, and I would highly recommend him for anyone looking for a…read moregood Dentist. He is very careful and makes sure the patient is comfortable. He also takes the time to explain what needs to be done and what he is doing. His staff is also very good and friendly.

I've been going here for years. I started going to them to correct some bad dental that was…read morepreviously done. They are damn good at their jobs and quite compassionate to someone who was highly nervous and could only cry. I wouldn't dream of going anywhere else at this point. Everyone in the office has this same caring concern for your wellbeing.

I left Benca Dental (several names used for practice) over a year ago. I should have left mush…read moreearlier. My expensive experience with veneers (to cover chipped teeth) was not a good experience. Benca refused to brighten my veneers and told me if I wanted brighter teeth I just needed to wear red lipstick!!!! I advised her I don't wear lipstick and she didn't know what to say - but she made a lot of money off of that procedure. I also found charges for procedures NOT performed. Scam? I did get those charges removed but I was the one who found the error. Also had a tooth that was loose and care was pushed off for months. Finally came to the only care left which was to remove the tooth. Poor care. Final straw was to finish up an implant. Should have been about 30 minutes for final appointment. Instead the final product was so poorly constructed it took 2 days and 4 office visits to finish the implant! Yes, I should have left a long time ago. For those seeing this dental clinic, GOOD LUCK!

I've been coming here for more than five years. And since moving to north of downtown Seattle, I'm…read morestill making the drive every six months. Why? I'm a fan of Dr. Ma. She's down to earth and pays attention to detail. She was able to catch decay and potential cavities that were missed by someone else. I'm not a fan of the hygiene person as I think she is rude at times but I suck it up. They don't try to pressure you into getting this and that. And you get a toothbrush, toothpaste and floss after your visit.

The care is generally fine, but they are constantly trying to upsell you on killing the bacteria…read morein your mouth with UV light, or charging you for cancer screening!? Like you are seriously gonna be looking in my mouth for 20 minutes and not tell me about some potential cancer because I didn't pay you an extra $30? I also have to listen to the hygienist talk about cryptocurrency. Year after year she believes she is going to be a millionaire and if she just holds on oil prices will pop and etherium will go up 1000%. This is clearly a corporate run dentist. Go find a family run dentist that will actually look after you.

Love this place! I…read morecome here for my fillings and deep cleans. I hate going to the dentist so much. I still get anxious like a kid but I can always count on the staff to alleviate that. The front desk manager is very sweet and welcoming. Such a handsome guy, friendly and kind too. The x ray technician is a lovely lady as well. My dentist however, she has a special place in my heart. A bundle of joy. Dr. Yin always makes sure to talk me through everything. In the middle of procedures, she will give me updates on how much progress we're making. Sometimes she'll tell me I'm doing a good job and i get so happy like a child. I know it's silly but it's the little things that make the experience bearable. My last visit, i had a locked jaw. I wasn't aware this was a thing, that it could happened. It hurt alot so i panicked and freaked out. I'm genuinely not joking when i say this; I thought i was dying. She popped it back in place luckily. Immediately, I felt the warmth of relief. She was so kind to talk me through it, educated me that it happens sometimes. She even gave me a little massage! I almost cried through the whole ordeal. So many waves of emotions for just a simple filling appointment. Anyways, I really am grateful for the team here at tukwilas Sunrise dental. Can't wait for my 6 month deep clean. Just kidding, I actually can. It is the dentist after all

I've just completed a 6 month journey with Dr. Singh at Sunrise Dental getting two crowns. I wasn't…read moresure about it at first and it's quite an investment of both time and money but in the end it's totally worth it. I highly recommend him and the entire staff.

Very problematic front office experience: --yelling at…read moresomeone on speaker phone while clients try to schedule --provided inaccurate information --rude correspondence

The front desk specifically Angela is unprofessional and unaccountable when she makes mistakes. My…read moregirlfriend and I have both experienced her attitude on separate occasions and will not be coming back. Dont come here unless you want scheduling issues and attitude when they get called out for it. No place of business should be scheduling appointments without speaking to the person who has the appointment, full stop no argument or attitude and to try and charge a late fee after is even more wild! The dental care was slightly better than her professionalism but not great considering I've never left a dentist appointment with a tooth having a jagged edge until now. I tried to tell him at the time to fix it and he tried but unfortunately there is still a notch on one of my molars and that was not there before. I've gotten a cavity filled before and my tooth was not jagged like this, now im stuck with it. I will not be coming back and do yourself a favor and keep scrolling for another dentist.

I've had two visits here so far and everyone here has been great (Dr. Gee, Charlene, Ariel,…read moreJennifer and everyone at the front desk.). Very modern and comfortable environment. Any fear and anxiety I had about dental treatment is pretty much gone now. And nitrous oxide takes care of the rest.

I have always had great care here for over 20 years. All the staff are always concerned about my…read morecomfort. They will do whatever necessary to accommodate me due to my disabilities and dental issues. Highly recommend!