Best treatment center i've ever been. The staff is incredible, groups as well. I loved the homemade…read moremeals and lunch outings. I've met some of my closest friends here who are people I will cherish forever. The property is stunning, management and the program director are some of the best people i've ever met. I cannot thank the people from Ai Pono enough because in them I have found true sustainable recovery. Dr. Anita Johnson bring life changing ways of thinking about tackling an eating disorder and has influenced my recovery so very much. Thank you to everyone at Ai Pono I will always be infinitely grateful for this center.

I want to begin by saying that I do not believe this is a bad place in any way. In fact, this has…read morebeen the most helpful place I've ever experienced. The staff here are among the kindest, most supportive people I've met. They were always willing to help, no matter the situation. I truly believe my experience does not reflect the staff as a whole. Today, I was administratively discharged. While I won't go into all the details due to the ongoing investigation, I need to express that I was deeply hurt by how one individual handled the situation. My concern lies not with the staff who work directly with residents--they were amazing--but with the higher-ups, particularly the director. I take full responsibility for my actions and acknowledge that there were aspects of the situation I could have handled better. However, I was told that my discharge stemmed from an "accusation" rather than the actual facts of the situation, which made me feel that the staff member's negligence wasn't adequately considered in the decision-making process. This left me feeling like the situation was handled unfairly. I'm not angry with the staff member whose actions contributed to the situation. I genuinely believe they acted with the best of intentions, even though there was miscommunication and misunderstandings. But during this ordeal, I was in shock and panic, and response I was given was completely unempathetic. She accused me of being untruthful, gave conflicting information to my parents, and took a very black-and-white approach to a situation that was far more complex. Her handling felt disorganized and dismissive, and I felt abandoned by leadership when I needed clarity, empathy, and support the most. One of the most disappointing aspects of this experience was the lack of transitional support. The higher-ups offered no assistance during my transition out of the program, leaving me feeling unsupported and unsure of what to do next. This program should have had a clear plan in place to help residents transition out in such difficult situations, but unfortunately, that was not the case. Despite everything, I cannot emphasize enough how incredible the rest of the staff were. They felt more like a family than an organization. For example, one staff member sat with me helping me make goodbye bracelets, providing emotional support during such a vulnerable moment. Another helped me pack up my things, offering both physical and emotional assistance. These acts of kindness meant the world to me. Luana, the head nurse, I will always love her she's --straightforward, professional, and always there when I needed support. Jesse, despite some misunderstandings, showed me compassion and understanding. Alexis, Emma, Lauren, and so many others consistently went ABOVE and BEYOND to offer me both emotional and physical support. The impact these staff members had on me is beyond words. They made me feel seen, heard, and truly cared for, and that support has been life-changing. Their empathy and kindness will always remain in my heart. Throughout my time here, I have grown and healed significantly, thanks to the amazing staff. My discharge doesn't change the fact that this program is full of caring, capable people who genuinely want to help others. Unfortunately, one person's actions overshadowed the incredible work done by everyone else here. The way the leadership handled this incident, combined with the lack of support during my transition, is an issue that needs to be addressed. I'm currently working on connecting with a therapist, since the higher-ups didn't offer me support in transitioning out of the program. But despite this, I'm incredibly grateful to the staff who stood by me and helped me through this difficult time. This program is extraordinary, and the people here are truly life-changing. I just hope that this experience can lead to positive changes, in leadership, so that future residents can receive the same level of care from leadership that I received from the all of the amazing staff and people who never gave up on me , thank you .

I've been talking to Susan for over a decade. She's a good listener, and is not judgmental. What…read morestarted out as marriage counseling has graduated to more of "life coaching". We started in-person on Maui, but have moved to FaceTime as I relocated to the mainland. We have a good rapport. Things are so much better for me now, I've learned and developed a lot. I highly recommend her care!

dr. susan changed my life. listens to me and guides me to a better outlook on life…read more my relationships with my friends and family have gotten way better

Mark is very professional, blunt (which I appreciate), and considerate, and because of him I was…read moreable to get a diagnosis that allows me to get the help I need finally after ten plus years of homelessness. From my experience with Dr.Mark if hypothetically your wife gave you his number for couples counseling or something like that and was blunt about there being no chance, then your wife probably told you the same thing and you don't know how to listen. It was extremely comfortable in his office and pleasant in the waiting area.

Probably the worst phone conversation I've ever had. Was given his number by my wife to pursue…read moremarriage counseling and he proclaimed that that ship has sailed and she doesn't want to fix things. Don't waste your time calling him, very unprofessional. Pretty sensitive subject to be harsh about. Retire Mark.

Dr. George Friedman needs a Therapist. I really Trusted him…read more& I did all I could to re pay his assistance during a crisis in my life. With no explanation he no longer spoke to me. This kind of behavior happens in High School, adults & certainly professionals should not behave in such a manner. I have found this behavior very hurtful & bewildering.

One psychiatrist prescribed me gabapentin for anxiety and to help with my heroin addiction cravings…read moreand when I asked for another non-narcotic shot vivitrol she told me she didn't know what it was and started laughing. Also she prescribed me high blood pressure meds for anxiety when I have medically diagnosed low blood pressure and put me on Abilify after I explained I get really negative reactions to it. Worst psychiatrist EVER

BEWARE. This place is not honest either at basic or senior administrative level. Too, some of the…read morecounselors definitely should not be practicing owing to their own dysfunctions. And alas, when seeking resolution of an issue I presented, neither the director or his two bosses at Aloha House would agree to meet. Strange for a profession grounded in communication. Better look elsewhere.

Aloha house saved my life . Mahalo piha to the Staff there for all their help. They're Totally…read moreequipped to help with a broad spectrum of issues and addictions. Mahalo aunty Cheryl for all the help with the admissions process and with pointing me in the right direction with my insurance and paperwork for admissions. Mahalos to the kitchen staff for keeping us well fed with ono food . Big mahalo to my councilor and other staff for helping me during and even after I finished my program . They lined up my after care program with Kaiser and help me re-enter the community on the right foot. There are So many others to thank like the community members who come up and have special meetings and gatherings and even the loving security guards who feel like brother and sister. Just made 3 years sober and I continually see people like me who finished the program at aloha house and are successful in their recovery and getting back to life without addictions. Getting sober sucks , but it's easier to do with the Ohana at Aloha House . they give you the tools and the support to get out of your addictions and back to life . I tell people all the time , ALOHA HOUSE SAVED MY LIFE !!! Mahalo Piha

Completely inadequate service provider possible breach of ethics and slack billing procedures. Just…read moreto get the service is like pulling teeth unless you're suicidal. I feel like I was dismissed and blown off . After 7 sessions of begging for help I was finally shown a book to read but i wasn't allowed to take it with me. I was never even given a diagnosis. Therapist showed up late several times. Just really unprofessional show.

It's a pretty confusing space and office. She works out of an apartment building. So the actual…read moreoffice is in between peoples personal living quarters. There is VERY limited parking and she will get upset if you are not on time so I'd go super early. It's in the building adjacent to Bamboo Grille. And in the front of the office is a sign saying "Hawaii industrial medicine".

Aloha open minded health n wellness clients, I own a detox…read morecenter n noticed my short term memory was a little sluggish. I set an Appt. With Stephanie and decided to do the 10 treatment program. Wow I'm so glad I took the time n efforts to stay committed. It really works! I felt more balanced, sharper mind, clearer thought process n it was fun! I really looked forward to each treatment. Stephanie's office is professional, clean n relaxing.

Life gets way simpler with neurofeedback. As science - it works! just like planes fly, cars drive,…read morethe brain can be re-wired and trained. It's changing my life