Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

I visited the Morgan Ave location today for an "emergency"…read moreVisit. I was traveling from out of town and needed a quick Repair made to the undercarriage of my car before traveling further. The service attendant quickly got my car in for inspection and the mechanic, Dean, resolved the problem for me in no time! They showed me the problem and gave me repair options. They were so helpful and kind. I will always recommend these guys/location to anyone who needs car service here in Evansville.

I've taken my car here 3-4 times now, for regular maintenance and once for an urgent flat tire…read moresituation. They are always super friendly, upfront about costs (and what you do and don't need), and the tires I've bought have held up very well. I'm surprised by the negative reviews as I've had no negative experiences! Another bonus is they always schedule last-minute appointments so it's convenient and quick. I've become a loyal customer!

Beware of this company unless you are getting tires. They worked on my van...was having issues…read morewith my oil. They replaced a part with the wrong part, caused more problems, and ended up having it towed to another location to get it fixed. Anytime I needed an update, I had to call because, even though they said they would, they would never call with an update. After I had to pay them and then the 2nd location to fix the problems they caused, I called and asked them to escalate to management and corporate to discuss possible reimbursement from them over the issues they caused. One year later and I'm still waiting. Avoid this business!

Having been in the automotive business for over 40 years before retiring I was totally impressed…read morewith Quality Automotive and the services performed on my Jeep! They were knowledgeable and kept me well informed on the problems and costs. Absolutely the best ! Marty C.

One star review ​…read more ​ that's what I initially gave Quality Automotive . Unfortunately I had an emergency with my vehicle it needed to be towed to a shop quality was the closest and had some of the best reviews in town . I called quality spoke to the owner confirm dropping my vehicle off after hours . He told me it would be a week before it could be looked at which I was fine with . A week goes by I stop in just to check on status. To my surprise no one knew where my vehicle came from . and ​ considering "having t towed" I was told . At this point I was slightly aggravated . Now the front desk and waiting room was packed parking lot was full phones were ringing off the hook . The frustration was not only on my end . After a back and forth reluctantly they got my truck repaired. t wo calipers and brake lines ​ in 2 days. Which I was impressed with and the price tag was not ridiculous very reasonable . So The Exchange I had at the front counter however still aggravating was not worth noting. my truck was fixed I was cool 5 months later I have what appears to be brake fluid all over my rims on the sides where the calipers were replaced. Then I looked up their number Yelp review popped up so I gave him a one-star review. wrote another long story such as this one about how horrible they were ​. After my review I called quality to discuss the problem. they asked me to bring in my truck the next day . After looking at my truck determining the calipers and the brake lines were done correctly there was a domino effect from axle seals blah blah blah pretty much the ​ emergency messed up a lot more than initially known​. Long story short after diagnosing the problem fixing rear seal and front seal on axles replacing two calipers and brakes in less than a full day . I get my truck back expecting a outrageous price tag . To my surprise it was barely $100 over the initial estimate. And I know the calipers were an absolute bear to get off they could have charged me way more on labor . Customer service was way different this round actually spoke with Jeff the owner about my one star review and that is why I wrote this long post . The timing on our first encounter wasn't the best timing for either one of us. But the second round they actually lived up to their name these guys actually are quality and they are reasonably priced. I appreciate Jeff saying something to me about the review. Rarely ​ do we business owners have the opportunity to discuss our respond to these review sites and quite frankly I'm disappointed in myself for even giving one . But my ego got the best of me. So far all is good with my truck. Jeff was to the point and honest . That is a rare thing to find with mechanics ​ if I'm not black listed because of my first review I will definitely continue to use these guys to work on my vehicle .

Fixed my Chrysler dash lights for a reasonable price. He was quick and provided great customer…read moreservice.

From the owner: If your instrument cluster or speedometer is broken, seems like it has a problem occasionally,…read morestopped working a time or two or has quit working all together I can fix it and take care of the calibration so you can get back on the road with an accurate fully functional gauge cluster again. Specializing in Chevy , Gmc vehicles

Had an issue with my window & called several places a friend referred me to. Everywhere was booked…read more1-2 weeks out, including Dartt. They were the only place that asked what the issue was, assessed the time it could/should take & understood that driving with your window down for 2 weeks wasn't ideal. They got me in day-of for an assessment & said they could go ahead & get it fixed that day. Service was fast, friendly & very professional. Likely won't go anywhere else in the future.

Waiting on your car here, even though anyone who has ever been to a mechanic shop knows that it's…read moredreadful at times, is very comforting. The biggest reason for that is the people working here are very friendly, honest, and personable. The family running the shop takes great pride in it, and it shows in how they treat their customers and their work.

Genuinely the kindest auto shop I have ever encountered. I was passing through on a road trip when…read moreI ended up with a cylinder misfire, and had to stop randomly in Evansville. Chris Took care of me right away, and was super kind and communicative through the whole process. I was back on the road in less than two hours, and the pricing was extremely fair. They even gave me a cactus! I would highly recommend the shop to anyone around or passing through.

Had my oil changed there. My low tire pressure light was on and I never had been on and I could not…read moreget it to go off. The service man at Chris's noticed that my tires had been rotated wrong at the the last place I had my oil changed (the arrows on the tire were facing the wrong way). He rotated them and my low pressure light went off on my way home. I was happy with the service.

I cannot recommend Bedford Auto Service enough. I was stranded due to a dead starter on my car, and…read morethey were able to squeeze me in and get my car working again in about an hour. Everyone there was friendly and helpful. I cannot thank them enough for getting me back on the road.

Great service was able to work me in and get my window motor fixed before the snow !! Highly…read morerecommend!!