BEST Financial Advisor Ever. I've lived in China, Belgium, Spain and now Miami Beach. Through time…read moredifferences, miles and different situations I have encountered, DJ is knowledgeable, attentive and inpires confidence and more importantly, caution, when needed. His team - Wendy and Nicole - are phenomenal as well. I would trust this office with my closest relatives and friends in a heartbeat.

Never returns calls, sent 4-5 other people to him after our initial visit and those people that I…read moresent to him also ended up going elsewhere. We all ended up with the Edward Jones in Royal Oak. Spencer is a great person to work with. STAY AWAY FROM THE EDWARD JONES THAT DAVID BOYD WORKS FOR!!!!

I've had a great experience with the Krumm Agency. They've been very on top of everything, and it…read morewas very easy to set up a new policy via phone/email. Shout out to Karen and Bethann for being so friendly and helpful! I got a good rate, and I would highly recommend the Krumm Agency!

UMCU is my primary financial institution. Bottom line: A great choice if you qualify to become a…read moremember. Pro: - Staff has been consistently excellent to me. Friendly, helpful, and well-trained. Much better than the surly at best staff at my old bank back home in California. That bank should have gone bankrupt in the Great Recession but it was too incompetent to fail! - Online banking at UMCU is much, much better than my other credit union out of state. I get an email whenever there is a transaction greater than $20. - UMCU branches are located where I tend to commute (except the Battle Creek Indian casino) - Fee-free ATMs in their partner network (including Pittsfield/Ann Arbor Costco) are numerous and in many cities both in and out of state. Yay! - Account is free of monthly fees with payroll direct deposit. - Many branches offer complimentary coffee in the branch lobby. It's not the DOUCHIEST swill like the stuff served in those fancy cafes downtown (the usual suspects) but it's better than that dishwater that comes out of a vending machine! Cons: - No EMV chip yet embedded in their debit/credit cards. Traveling overseas? Leave your card at home and bring cash, pal! - Getting a mortgage at UMCU is a good way to accelerate premature aging. (Pro tip: Get Oil of Olay in bulk at Costco) I had 45% for cash down payment and was flabbergasted at the number of hoops that I had to jump through and the amount of utterly silly red tape. I am shocked they didn't ask for my first born as collateral! - When the ATM is being serviced/reloaded, just turn away and go to another branch or network ATM. I think there is an IQ maximum for servicing the ATM. You will wait for the Second Coming until the ATM is back in service (I have photographic proof!) Better yet: Pro tip #2: Use the Depression-era tactic of hiding money in your mattress! Instant ATM! You have 24/7 access to YOUR money! - UMCU uses bic clic pens, the most epically craptastic writing instruments known to humankind! Want to be driven to thoughts of suicide? Come to a UMCU branch and just try to use a blue UMCU ball point pen! It's really an Admiral Ackbar trap! I suspect there's a hidden camera which the staff uses to laugh at clueless customers who are stupid enough to use those pens! Ha! Fools! - Whoever chose the toilet paper in the branch restrooms need a ROPE around their neck! What is the deal with the one-ply Scott sandpaper TP? Is there some top secret plot to kill Ann Arborites via rectal bleeding? - Most credit union members do not realize that the $1,000 "free" life insurance is really not free. UMCU is actually a second beneficiary. Your estate gets $1,000 (big whup) and UMCU gets a far greater amount! They win BIG when you die! The disclosure is buried in that fine print that no one can read. Another Admiral Ackbar situation! Now you know! The case is blown WIDE OPEN! - Another daily indignity: whoever selected those Tyvek card sleeves to protect the credit/debit cards also needs a ROPE around their necks! Right. Now. This cannot happen soon enough. Here's the problem: the Tyvek sleeve is so soft that the mouth bends on itself, making it virtually impossible to re-insert the card! I am paralyzed in my left hand and can only use my right hand to put the card back into the sleeve. I CUSS and SWEAR in Vietnamese EVERYDAY (really bad words not appropriate for this fine forum) at the room temperature-IQ moron who picked this sleeve as I use my card several times per day. I cannot speak authoritatively about auto financing as I am a cash buyer. (Last three vehicles including new). Call me "old school".... Good luck and enjoy! Recommend to other Yelpers in need of a quality financial institution! -EBS

Was on the phone with the most passive aggressive representative i've ever met. When I asked a…read morequestion or asked her to repeat herself, she'd talk to me as if I was dumb. Her name was Benny, I hung up after I got the information I needed, she then proceeded to spam call my phone 3x and left me a very rude and aggressive voice mail. Stating and I quote, "Can you please call me back to rutely hung up on me? I wasn't finished with our conversation if you want to find out what it is. Call me back" Spamming my phone 3x then leaving that type of voice mail is not how you get someone to call you back. She had horrible customer service skills and needs to get that attitude fixed.

I am a long time client of Hylant and its predecessor companies but I am very disappointed in them…read moreto the extent that I am considering moving my insurance business. In 2/25/24 I purchased a new car and called to have it insured. The phone message stated that the office was closed due to an out-of-office corporate event; there was NO number to call in an emergency or if you had to reach someone in their absence. Although the dealer said I was covered due to the policy on my current vehicle, what if this was a first car and I had no other insurance? Then I would have been unable to do the transaction. What if there was a catastrophe eg a fire, I had NO way to get in touch with Hylant. Then following week, when finally the office was OPEN, we complained to the person handling our account who was unapologetic and despite requesting it, we never received a call from anyone higher up regarding this inexcusable way of handing their customers. Before anyone considers doing business with Hylant, I would think long and hard. Certainly you can do better than what we experienced. In today's world, all businesses need to be reachable.

My agent, Donna Stempien, is wonderful! While having an issue booking an appointment to get my…read morewindshield replaced she was able to resolve the issue so I could get back to work and apologized that I did not receive the service I should have as a Platinum member. She reflects what true "Customer Service" should be but so often falls short of.

I rarely write reviews but it bugged me someone gave a 1 star when they're mad at DFCU, not this…read morespecific branch The ladies at this branch are all so kind and well educated on how to assist for all types of banking!! I have 2 business accounts and one personal, and have been a member literally my entire life This branch is great , ignore the 1 star review

Worst bank I have ever used. Switching ASAP. Our family has had our debit cards shut down 7 times…read morein 6 months and they could not care less. Actually told us to start using cash! Really? No empathy, no attempt to research the problems, said it wax our responsibility to pursue it. The just write it off. They said it's probs lol because they are a smaller bank. We are done. Good luck if you choose this company.

Tacarah and Passion was excellent ..would like them on my team if I had a business ..great…read morecustomer service they greet you with a smile and welcome you like no other check smart I been to

Good overall If you need to cash a check and can't get a bank account. However they charge huge…read morefees and sometimes has crappy customer service

I've had a great experience working with Foguth Financial Group. From day one, their team has been…read moreincredibly helpful and genuinely focused on providing top-notch customer service. What really stands out is how knowledgeable everyone is, not just the advisors, but the entire support staff. They have a Client Concierge team in place, which makes a huge difference. If your advisor is in a meeting with another client, you're never left waiting or feeling stuck. There's always someone available to answer questions and provide clarity. I also really appreciate that they're an independent financial services company. There's no pressure to purchase products or services just to meet quotas. Every meeting feels personalized, and their recommendations are clearly tailored to your specific goals and situation. You can tell they truly have your best interests in mind. Great service, great people, and a team that genuinely cares!

They called me to set up an interview and a couple hours later I received an email saying they were…read morecanceling the interview. I do not appreciate being jerked around like that and would not recommend working with them.

John Loveland is a great financial advisor. He is doing well with our investments, has a great…read morepersonality, and cares about his clients. He is down to earth and realistic. We really feel like we have a great ally in John.