Independent insurance agents are the best. I have had nothing but very positive experiences with Kleinschmidt Insurance. I'll try to convey, in the following interactions with Kleinschmidt, is that I have consistently seen the agency give thoughtful consideration to my interests. I would definitely stay with them if I didn't have to move out of state for a job.
Kris, our agent got us a great deal on our auto insurance. We know because we had done our homework with several other agencies during the process. The price was pretty good and Auto-Owners insurance often pays claims more readily than others. Kris was also very knowledgable and helpful in explaining Michigan's insurance.
When asked about life insurance, Kris then referred us to another independent insurance agent with whom his agency only had a loose connection. essentially saying, "when I get life insurance, this is who I go to." This new agent met with us individually and treated us like we were his only clients. We had to do some digging to find out that Ron is actually pretty high up in the insurance world, selling policies to people and organizations who are worth way more and purchase way more than what we could possibly afford. Yet, this agent treated us as if we were just as important as his multi-million dollar customers. In short, Kris did us a huge favor by recommending a course of action that wasn't necessarily in his best interests, but was great for ours.
Lastly, as we prepared to move out of Michigan, I asked Kris for advice and recommendations on auto insurance. He referred me to a couple of websites and essentially said, "I would love to persuade you to stay with your Michigan insurance, but, really, you are better off with another independent insurance agent in the state to which you are moving." read more