If you want a guarantee for any work done, don't hire Kelly Masonry! We had a retaining wall put in over 5 years ago in our back yard. Looked beautiful, we were very happy - until . . . two years later, it started leaning. We called Kelly Masonry and told them about it and said that they needed to come out and look at the wall since it was guaranteed. They came out after numerous calls from us or texts. When they finally came out, Kelly was shocked that the wall was leaning and he said that he would need to take it partially apart and rebuild it. Problem was he cemented the bricks which apparently normally they don't do and so it would take longer and he would also need to look for replacement bricks in case any of them broke. Okay, we are now almost 3 years later, because when he came my daughter was having a high school graduation party and I was concerned about it falling. He said just don't put too much weight on it. My daughter is NOW half way through her 2nd year of college and Kelly has not been back and the wall is now leaning more, the cracks between the bricks are almost 1" to 2" separated and are beginning to come loose. I have called at least 100 times, spoken to Kelly maybe half of the times and I would get, "Yes, I haven't forgotten you, but some of my guys are out due to the summer vacation; or, I'll be there by the end of July; or the end of August; or, the end of the summer; or end of September . . . or, my toilet is leaking and I have to repair that. Really!!! How professional is that? I am a senior, my husband is retired, and we have little great nieces and nephews that come over along with having family affairs - what am I supposed to do!!!! Cordon off the back yard? Now, Kelly doesn't even answer the phone anymore from all my calls and when I leave a message. What does it take for him to understand this is becoming more and more dangerous and that someone will seriously get hurt. I am STILL waiting and want the job done right! read more