Definitely time for a new doctor. I've been coming here well over 20 years but no more. Here I sit…read morean hour in to my appointment waiting for the glorious doctor to show up. They don't quite care that time is important. We all have things to do. Yup. Time for a change. Yup time for a change. Dr Kelly didn't know my age. After procedure she mentioned how I probably didn't even need it. Guess reading a chart is too much time out of the hour plus I waited

They are not particularly friendly warm or compassionate…read more Bedside manner would rate at 2 out of 10. They are not through, and will make recommendations for your health without asking enough questions. They will assume that you know a lot about women's health. The doctor doesn't read the forms you fill out in the waiting room. Prepare to mention anything important written on those forms during your precious 15 minutes of allotted appointment time. Be ready with a note pad to write down what the doctor rattles off. Appointments are strictly 15 minutes long. If you need to discuss anything, prepare to make separate appointments and pay extra co-pays to do so. Even if you mention a need to discuss a lot with your doctor when you call to make an appointment, you will still only be scheduled for a 15 minute slot.

So I was a patient at the Monroe Office pre pandemic 2018. Went for my first gyno appointment…read morethere. Doctor or nurses did not explain why i needed to provide a urine sample, nor did I discuss with the doctor(neither Dr. Panoff, or Dr. Batista) beforehand on what to expect during the exam or procedure. thought it was odd that i only met the doctor in the exam room. I had both nice doctors- however, they need to explain to their patients on what to expect, especially if it is their first appointment. Also i felt very truamatized by the speculum. My first speculum exam, they used a big speculum and it felt like it was for someone who had children, it hurt. Went to another doctor in the same practice, still hurt, but she did stop. Went to both Dr. Panoff, and Dr. Batista. I did have my first pap smear here, which once the speculum was in wasn't bad, but it still hurt. I don't think they had a pedriac speculum here. They also do not follow the guidelines in which state that if pap is normal, can wait every 3-5 years. Oh and the Monroe office has since closed as of May 2024. If it's your first exam, i don't recommend this place. No Sympotms either, i don't recommend this place, very poor bedside manner also.

Don't got here if your time matters to you. I made an appointment because this office takes my…read moreinsurance. BIG MISTAKE. I waited over an hour to be seen before I got up and walked out. I have children and responsibilities this was a major waste of my time.

A great staff of doctors and technicians. I love the all in one location aspect. A bit disappointed…read morein the staff turnover and lack of replacement at the w nyack location. They do have options at other locations but sometimes I don't feel like going to them.

Serious Concern Regarding Unprofessional, Unsafe Blood Draw, poor technique and poor hygiene on…read more8/20/2026 by Kalinda Smith MA On Thursday, August 20, I visited Dr. Thomas Avella with my son for our annual physicals. My initial encounter with Medical Assistant Bryan was excellent -- he was friendly, professional, and thorough while obtaining our vitals and medical history. However, the blood draw performed afterward by Kalinda Smith, MA, was deeply concerning and did not meet basic standards of hygiene, professionalism, or safe phlebotomy technique. Smith entered the room without introducing herself. When I asked whether she was a nurse or phlebotomist, she stated she was a medical assistant. Immediately afterward, she stepped into the cabinet area and tied her shoelaces. She did not wash her hands before preparing the blood draw equipment and after she tied her shoelaces. As a medical professional myself, I found this extremely unhygienic and unacceptable. During the blood draw, she inserted the needle into my left arm but did not obtain blood. She repeatedly moved and manipulated the needle inside my vein, causing significant pain. When I told her she was hurting me, she argued and insisted I "did not drink enough water," despite the fact that I told her I did. Eventually the blood began flowing normally. Additionally, she left the tourniquet on for the entire duration of the blood draw, which increases the risk of hemolysis and is not appropriate technique. Her communication throughout the encounter was dismissive and unprofessional. When I asked her to confirm whether Dr. Avella had sent my prescription, she responded in an annoyed tone and rushed me to provide a urine sample. I only learned her name from the printed visit summary. After leaving the practice, my arm became swollen, painful, and later developed bruising, which I have documented in photos. In my entire life, I have never experienced swelling or bruising after a blood draw in any hospital or clinic. This was the worst blood‑draw experience I have ever had, caused by Kalinda Smith's poor technique and poor hygiene. She didn't even deserve one star for her unprofessional behavior. Crystal Run has always maintained high standards, which is why this experience was so disappointing. If Smith is not yet proficient in blood draws, patients should not be used as test subjects. She requires additional training in phlebotomy technique, hygiene, and patient communication to ensure safety and maintain the quality of care your practice is known for. For other patients: if you encounter Kalinda Smith, please be careful. Based on my experience, I strongly recommend not letting her draw your blood. I trust Crystal Run will take this matter seriously and address it promptly.

It's rare--very, very rare--for me to rave about one of my physicians. I'm pretty picky and…read moreprobably too sensitive to how my health concerns are handled. That said, my experiences with Dr. Mieszerski have been nothing short of exemplary. She is thorough, smart, experienced, and kind. Asks intelligent questions, and listens to the answers. She thinks outside the box. And, wonder of wonders, she takes the time to fully understand and respond to your concerns. Everyone in her office is responsive, warm, caring. It's the way health care should work.

I love Dr. Mieszerski. I've been going to her for a while now and she is great, but she books…read morequickly so call a few months ahead of your appointment. I have to deduct a star though, because she is one of those doctors who relies purely on BMI charts to determine whether a patient is "healthy." Every time I have an appointment, I will get the "Dana, you are overweight" lecture. According to my BMI, yes, I am overweight. Conversely, my resting pulse is 56, I can run a mile in a little over 7 minutes, and my dimensions are 33-25-34.5*. I really loathe doctors and their blind reliance on BMI charts, it's like giving a baby a hammer and everything becomes a nail. *Maybe I've won the title of World's Fittest and Petite Overweight Person!

Great center. Fast service and great customer service. They take all kinds of insurance and they…read morehave wonderful staff

Don't even bother. I've been going to this practice for almost 18 years, but apparently that…read moredoesn't get me much. I called to schedule my annual visit back in March 2023 and the first available was 8/1/23. Kind of annoying, but I took it. The office called me at 4:30pm the day before my appt to cancel/reschedule. The next available was 9/22/23. Again, I take it because that was the best offer. However, I just received a voicemail today (8/28/23) saying they again need to cancel my appointment and to call to reschedule- oh, and the next available is now December 2023. Ridiculous.

I found out I was pregnant July 2020 during the pandemic. While my husband wasn't allowed to come…read moreto appointments, they did everything to put me at ease. Dr. Teixeira was my original OBGYN but once you get pregnant they encourage you to see everyone cause any of them may be there delivery day. I met 8/10 doctors during my prenatal appointments and they were all wonderful, informative. The office staff was friendly and helpful- and I just knew I would be taken care of. When I was at 41 weeks with no baby we scheduled for induction. I saw many of the friendly face at Phelps I'd met over the last 9 months and Dr Spriyda was there to help me give birth. My whole experience with the practice and giving birth I felt so taken care of, and with any questions or concerns the doctors were responsive. If you are pregnant and looking for a good team of doctors and place to give birth- this is it.

Dr. Doesnt just take your time with u. She goes far beyond to help you what ever you issue…read more is she wants and give her advice. To help you even if it wasn't what your appt was. she will make herself able to you which was very comforting to me. please be patient if late. she and staff will do there best for each one to us

So I came here because I had moved to the area I needed to find a new OB/GYN. Originally I was…read moregoing to go with one doctor but she was booked until next month so I went with a different one here. Although she was very nice my one complaint about her is she reeked of cigarette smoke. One of the question she asked was am I a smoker, it should've been I'm a smoker so I'm going to reek of it. I was honestly going to say something but I really just wanted to get out of there. Other than that though she was really nice and helpful to an extent. The front desk, although was nice to an extent,was very not helpful. I tried to get them to talk with my insurance company because they were trying to bill me when I was not supposed to pay and she's like oh we're not allowed to talk on the cell phones I'm just like it's my insurance company and they would just like to talk to you to make sure that you're not billing the incorrect code she refused to speak to my company and I had to dictate what they were saying over the phone to her. When I ask them for a code to give to my company to enter in for the information all they could say was we're not a hospital we don't have those codes and it took them at least five minutes to give me a code that was not exactly the one that I needed. The place is clean however the professionalism in there needs serious work.

I was seeing Dr Tusheva for pregnancy care, who is a new doctor there. She seems to be nice and…read morecaring enough to explain results of genetic tests to my 72 year old mom who came along for a visit. Even though I was diagnosed with gestational diabetes towards the end of pregnancy and had to see a high risk doctor a few times, the baby was born healthy and doing great! I'm glad I went to this practice, as did my mother years ago!

Do not go to Dr.Maselli!!! His unprofessionalism and bedside…read moremanner is unlike anything I have ever seen in a medical professional. 9 Years ago I had my first Pap smear, I came to dr masellis office with my mother. I was very nervous considering it was my first time at the gynecologist. As Dr Maselli proceeded to do the Pap smear, he says "there's nothing to be scared of here, your boyfriends thing is bigger than this!" ARE YOU KIDDING ME!?!? and this was said to a 16 year old girl and in front of my mother. Totally inappropriate! Early February of this year, I realized I had not gotten my period in over a month. My breasts grew tremendously. I took two at home tests. One was very vague and I couldn't tell. The second one I took was negative. A week later I began bleeding heavily, blood clots and serious abdominal pain. I made an appointment that day with Dr Maselli and told him about the excessive bleeding that I have to wear a diaper. When I got to the exam room, the medical assistant told me to take everything off, put on a smock and have a seat. I had to remind her I was bleeding a lot and she rolled her eyes at me and was like "oh I guess I'll get you a towel for you to sit on". After the Pap smear and exam, Dr Maselli requested a urine sample and then had me sit in the waiting room. The same medical assistant went to check my urine in the bathroom (which is located right beside the waiting area. She then screams "DR MASELLI! I DONT KNOW IF THIS SAYS PREGNANT OR NOT!" Are you actually for real now? Granted I was the only patient in the waiting room, but the three receptionists were still there and two other medical assistants were socializing with the receptionists. I was mortified. Dr Maselli strolls over and says really loud "OH BOY!" He then signals me to follow him into his office and goes "So are you gonna keep it or kill it?" Really that's what you're going to ask me? I just find out in the worst way possible that I'm pregnant and that's what you ask me. F you! He then sends me to get a blood test done that day which confirms I am pregnant. He then calls me the next day and sends me to have more blood work done. At this point the bleeding is profuse and I'm in bed for about a week and a half wearing diapers. I'm trying to get a hold of Dr Maselli and no one is getting back to me whether I'm miscarrying or what. A week later, I found out from my father in law who is a doctor in the hospital nearby the results of my blood work which confirm a miscarriage. Dr Maselli didn't have the decency to call me back. Shame on him. Luckily I found a fabulous OBGYN Dr Emerson, and I am five months pregnant!