We used Black Diamond for the closing on our house this past winter. We had to change dates…read moremultiple times due to personal reasons and they were extremely flexible with us, even over the holidays. Dave made multiple personal trips to our house for meetings instead of making us figure out babysitter/daycare so we could go into the office. If we move again, there is no question that we will use Black Diamond.

My experience with David and his team thus far has beyond exceeded any expectations I had. They are…read moreincredibly responsive, helpful, and genuine!

The customer service at Glacier Bank is unparalleled. AJ, Ryan, and Patti have help make running a…read moresmall business so much easier than I anticipated. They have helped me purchase a commercial building, set up various commercial accounts with access for employees, and are generally just awesome, cool people. Huge fan of the team at Glacier Bank. Thanks for everything.

Not sure if i should be offended or not, seems to move slower than a glacier to get anyone on the…read morephone. All i wanted to do was open a bank account to give my business with the local or regional bank. Oh well there is always Wells Fargo who seem to know me everywhere I go. I will stop by next time it is convenient for me to do so. Can't rate the value as they did not seem to want to take my money.

If you are looking for an outstanding mortgage professional, look no further. Dan Chapman ROCKS!!!…read moreSeveral years ago, Dan was recommended to us by a close friend to refinance our home. He was such a pleasure to work with that we went directly back to him to obtain lending on the purchase of our new home. Dan is extremely knowledgeable and organized. He is patient and always available to answer any questions you may have. He constantly keeps you informed of the loan process, timeframe and schedule. We completely trust Dan's guidance with any lending process in our future and absolutely recommend him to all of our friends and family. Dan~ thank you for helping us achieve the home of our dreams!

If you are looking for a lender who not only can get you a great rate, offer a smooth transaction,…read moreand who will communicate with you every step of the way, then Dan is your guy. As a Realtor, I have referred him to many of my clients and he has never let me down. He's a great loan officer and gets the job done every time.

Tyson is a very dedicated and personable individual. I highly recommend him for both new home…read morebuyers and those going through the real estate carousel again (I have now been both)! He is quick with his responses, thorough in his numbers, and his team was able to help facilitate the transaction efficiently despite setbacks that were outside of his control. If you want someone who actually values your family and has your best interest at heart, go with Tyson.

Tyson is very knowledgeable, he kept us informed during the loan process from start to closing. A…read morereal professional I highly recommend him and his team!

This is a review of Ed Nissen!…read more Over the last year, my family has be dealing with the loss of our father and transferring his house in Whitefish and eventually getting it ready to sale. Since I decided to attempt to purchase my first house, which I had a small fraction of ownership in already, this transaction was both not straight forward and somewhat complex as it was my first house purchase. Ed and his team were amazing at coming up with solutions that would work for all parties, the seller, and the buyer and all involved. I am not from Montana, but it was an excellent experience in dealing with a location that I was not familiar of and somewhere which I will now call home. It is always difficult to get all the way across the line in buying a house and I am so stoked that I found Ed to help me. Thanks so much Ed and team for the fantastic service, and for getting me to where I wanted to be. Kindest Regards, Stuart

Great service, and good rates! Online Banking platform is easy to use and much more streamlined…read morethan other credit unions who put more preference on customization than creating an easy to navigate experience.

I went to the local branch. It was awkward stepping inside as no one greeted us. I went up to a…read moretell her who eventually directed my wife and I to wait and someone would help us with starting an account. The woman who was supposed to help us had to leave and I could hear her talking to another woman about helping us but the other woman didn't want to. We were told to just come back the next morning. We did and finally got set up. The person who got our account started was friendly so I give them a star for that. Lately I have been trying to start teen accounts and it has been very difficult. I tried calling the bank but it goes to one central spot and they were unable to set up an appointment for me to get an account started. Someone was supposed to call me and I did eventually get one phone call. I missed that call because I was in an important staff meeting. I have called that person back no less than three times and haven't heard back. I finally stopped in to the Whitefish branch but was told the person who could help me would call me back. That never happened. I call again and am told I should just do everything online but the online experience isn't very intuitive and I have to upload things when I already have an account started. Why do they need someone like my passport? I am so tempted to find a different bank but I have already started a checking and CD. There definitely needs to be some adjustments in the operations of the bank and how they follow up with customer service.

I had a positive experience getting my car loan. No drama. They did the notary for the purchase.read more

Poor customer service, can't get on-line access to work, too many fancy buildings. Cant just "roll…read moreover" a C.D..