Julia is probably the best real estate agent in the entire valley. She worked with my husband and I…read more- took so many questions; night and day. Was always positive, but did a great job of keeping us grounded and our expectations realistic. She was able to find us our dream property in a quick and timely fashion, and was able to help us negotiate a price we were comfortable paying. She even recommended a wonderful group of people that continued to help us through our home-buying experience. Overall, it was a 10/10 for my husband and I. I wouldn't recommend anyone else in Northwest Montana. Julia is simply the best.

Karina is wonderful! Extremely professional, detail oriented, timely, knowledgeable, responsive,…read morerespectful, ethical, goes above and beyond, made us feel at ease, has a very positive, pleasant attitude but also stays grounded in reality. She's a keeper!

Karina assisted in getting my late parents house prepared and sold quickly and was always available…read morefor questions, concerns and the like. She was a total professional who I would recommend to anyone who needs a quality real estate broker to help sell their home.

I will be updating my review after we complete our business dealings with them. We came here in…read moresearch of a modular home for some property in Trego. I feel right out of the get go that we were walking targets since we are not from here but relocating to this area from another state. There is really not much wiggle room on their prices, but we were promised a bunch of extras on our unit. So once it was all done and over with what has been promised as a throw in have now been added to the price and not thrown in. Hmmm...... Well we are still haggling with them over a unit and we have now ordered a larger unit since we are now putting it on a bigger piece of land. I will revise this review when we finish our transaction with buying our new Montana home. We are excited to get everything done and built, you just have to make sure everything is in writing.

Call people back and do what you say you are gonna do. Turn key my ass!! So far, this is the worst…read moreexperience and this is supposed to be our retirement dream. Buyer beware and get an attorney.

Second rate agency that lacks professionalism. There are many better options in the area that have…read morehigher quality agents.

We needed to sell my elderly mother's house in Whitefish. We contacted Mike at National Parks…read moreRealty. It was the best decision we made. Mike was patient and respectful to my mother and explained things as often as needed. I was visiting from Minneapolis and we were able to meet with Mike - get the house listed and sold all before I had to leave town. Mike took care of everything for us. I will refer anyone looking for a honest great realtor to Mike!!! Thank you again.

I rented from Valley for 2.5 years and they are the ONLY company I would ever rent from in…read moreBigfork. The stories I've heard from friends renting from private landlords are horrifying. Shannon however always has been more than fair to my family as a tenant. She is such a delightful and kind person and yet so professional. She trusted me when I was slandered and I'm glad and thankful she did. This woman is smart! I don't know how else to say it. She knows people. She can tell a good tenant and a bad one and looks beyond the surface. She has mastered the art of dealing with owners and tenants in a job that typically requires favoring owners. She makes both parties feel seen , heard and cared about. If I ever come back to Bigfork Shannon is who I will call!

If I could go lower, I would. The neglect shown by this company's employees (both full time and…read moresub-contracted plumber) cost me over $10,000 in damages in a single year. We recently completed a 1-year agreement to manage our longterm rental near Bigfork...with Valley Maintenance & Property Management in December of 2021. Last week (middle of March 2022), we finally finished fixing the damages caused by a water leak that was allowed to persist under our kitchen sink...even after the tenants reported the leak not once, not twice, but three times to the Shannon at Valley Maintenance. The first two occurrences were back to back in December 2020 and January 2021. Those two "fixes" resulted in $1200 and $1300 plumbing bills, respectively. The last occurrence, Shannon and the Valley team...informed the tenants that they were "washing their pizza pans too aggressively" and that the water under the sink was from them...not a leak. Nothing was accomplished to fix the water pooling under the sink at that time. In July of 2021, during our annual walk-through of the property, the tenant brought the water leak issue to our attention (note: this was more than 6 months after the initial complaint). Upon inspection of the area under the sink, it was obvious that there was still a leak (see pictures) somewhere that was causing significant warping and damage. Unfortunately, it was too late to salvage the entire section of kitchen cabinetry, sink, and faucet. After calling the folks at Valley, and insisting that they get a plumber out to find the leak...We were assured that the leak was finally stopped (due to a corroded pipe beneath the sink)...and then provided another $340 plumbing bill to cover the "fix". We now had been charged nearly $3000 for a $340 fix. After several inspections and insurance adjusters, it was determined that this single leak, that was allowed to persist for 6 months, would not be covered by normal homeowners insurance. When a leak is allowed to persist, the insurance company will label it as "improper maintenance" or neglect (ironic that they use the word "Maintenance" to deny my claim...as it is in the property management company's title). After several back and forth emails with Shannon, we decided to email the owner. When we approached Mr. Keller, the owner of Valley Maintenance via email, to inquire about Valley Maintenance's insurance covering the cost of the damage...we receive a reply that consisted of mostly deflection of fault and a regurgitation of the story told by Shannon. The owner at one point said that he would check with his insurance to see if they would cover it, but never got back to us. We have received zero compensation from Valley Maintenance for the damages to our home under their management. This was a chance for a company to "do the right thing"...but they failed. I have completed all the fixes to the home since the expiration of our contract with Valley, to the tune of approximately $10,000. Icing on the cake...during the last month under their management, I asked Shannon to arrange a fall yard cleanup. She delayed and/or forgot to arrange this service until the last week of our contract. She then told me that it was completed "at no cost to us"...We had before and after pictures taken...the yard was never cleaned up. Just an overall poor performance...I expect more from Montanans. Hopefully, they have put fixes in place to avoid this again. Until then... TAKE YOUR BUSINESS ELSEWHERE!

If you are looking for an outstanding mortgage professional, look no further. Dan Chapman ROCKS!!!…read moreSeveral years ago, Dan was recommended to us by a close friend to refinance our home. He was such a pleasure to work with that we went directly back to him to obtain lending on the purchase of our new home. Dan is extremely knowledgeable and organized. He is patient and always available to answer any questions you may have. He constantly keeps you informed of the loan process, timeframe and schedule. We completely trust Dan's guidance with any lending process in our future and absolutely recommend him to all of our friends and family. Dan~ thank you for helping us achieve the home of our dreams!

If you are looking for a lender who not only can get you a great rate, offer a smooth transaction,…read moreand who will communicate with you every step of the way, then Dan is your guy. As a Realtor, I have referred him to many of my clients and he has never let me down. He's a great loan officer and gets the job done every time.

I can't say enough about how exceptional it was working with Tracy. My husband and I loved how she…read morewas professional as well as personable. She has been our agent through 3 transactions and each time we are only more happy to have had her expertise. Not only is she very knowledgeable of the market, she does an amazing job communicating about every aspect of your selling/ buying journey from the very first initial visit to closing day. While looking for a new home Tracy was very diligent in making sure we were getting not only exactly what we wanted, but something we were comfortable with financially. We never felt pushed into any decisions or like we were just another sale. She truly cares about taking care of her clients in the best and honest way possible. Will definitely use Tracy in the future with any real estate needs. Thank you Tracy for being to best we could have asked for!!

We contacted Tracy to represent us on selling a waterfront property we own. She gave us excellent…read moreadvice, which led us to decide against selling. In a nutshell, her advice was clearly in our best interests and counter to her own. That level of integrity seems so scarce in today's world! In addition, her estimate of market value was almost identical to a later estimate we needed from an independent appraiser for financing purposes. We wouldn't hesitate to reach for her first on any future real estate activity.

I'll have to say is WOW! Was in no way disappointed with our Heart In Home Property Rental. Will…read moredo it again dan

I'm an out of state prospect hope to soon be an active client of Heart In Home Property Management…read more In my efforts to find the right residence and/or income producing property (and finally make a move to this beautiful area), Sonya has been one of the most helpful, understanding and patient contacts and I would not hesitate to recommend her to anyone looking to rent or utilize management services.