Scott was a knowledgeable guide through the selling and buying process. We were months away from…read moreselling when we contacted him and there was no pressure. He advised us on what we did and didn't need to do to get top dollar for our home. He offered to meet contractors at our house while we were at work. When we were looking at homes to buy he noticed potential problems and expensive fixes. He responded to our inquires immediately with property reports and was always ready to go tour with us. We found our new home and we know we can call Scott anytime we need a truck or an extra hand

From the owner: We specialize in providing Real Estate services in Oregon to Veterans and their familiesread more

Never received any information about my huge rental deposit after I moved out. Not one single word…read moreor paper. They have just kept it and ignored my inquiries. Totally unprofessional and against the law. Hmmm

Jim and his staff were dishonest in their dealings with our family, putting us into a situation…read morewhere we were without a home a month before my husband's tour of duty in Iraq was even completed. It was a subordinate of Jim's who misrepresented important facts, but Jim refused to do anything about it, escalating the situation instead of working with us to right the wrongs committed by his associate. In May 2013, my children and I moved from our duty station overseas back home to Oregon, while my husband went to serve an unaccompanied tour in Iraq. We were expecting an August 2014 move-out date. When we arrived in Oregon, we arrived at lease signing and were presented with a lease with an end of May 2014 move-out date. Jim's associate told us it was a standard one year lease that would go month-to-month at the end of that time, leading us to believe that this would cover us until August. Soon after we moved in, neighbors told us the owners of the home planned to return to the home in summer 2014. I contacted Orenco and was told me the landlords were now unsure of their plans. I gave Orenco the benefit of the doubt, that they did not have or know this information upon lease signing. I begged for them to firm up August 2014 with the landlords. Orenco came back with a June 30 move-out via e-mail. In November, we were notified that the owners of the home had a change of plans and wanted their house back in January 2014. We agreed to move at their expense. We asked for everything promised during phone calls to be put in writing (having already gotten burned on this when moving in). Upon asking for all in writing, the owners "decided to not move forward" with the plan. A few hours later I received a call from Orenco, on December 3, telling us that the June 2014 move-out would not be honored because "we didn't sign anything." I told them "e-mail counts!" and they backed off. From that point forward, repairs previously handled immediately, were dragged out. All benefit of the doubt I previously had given to Orenco went out the door. We wrote to Orenco upset, asking them to forward the e-mail to the landlords. During this conversation, the landlords clearly stated that a one-year lease is all they ever authorized and Orenco replied to them "never was August in the cards." At this point, we forwarded an e-mail where we showed that we asked for an August move-out date weeks before lease signing. We felt misled. We were upset, Orenco become defensive and Jim specifically even more so, only responding with what we had signed and not at all addressing the lies told to our family. We had to move from our home before my husband has even completed his tour of duty in Iraq, which was ending in July 2014 and was supposed to be followed by several weeks of home leave with us in Oregon. We moved out June 30, 2014. Orenco sent two people to inspect the property and upon completion signed a move-out inspection stating that the house was in same condition as upon move-in, except family room carpet to which we fully agreed, accepted and had repair quotes ready from the highest rated repair person in the area (via Angie's list). We put a lot of good-faith effort into going above and beyond to make the house move-in ready for the owners, just so we could easily move on from this horrible experience with Orenco and the landlord and get our deposit back. We also paid for professional house and carpet cleaning and Orenco's own repair guy to patch and paint any picture holes or anything else needing it. Orenco agreed, via a signed move-out inspection, that the house was in fantastic shape and our deposit would be returned minus carpet repair for the one spot. Later that day, Orenco called stating a small light pink stain was in the living room. Because we had a red Persian carpet covering that floor until just a couple days before the inspection and it was brought to our attention same day, we agreed. A week later, Orenco tried to back out of the signed move-out inspection, adding in more and more supposed problems, including remains of a bathroom drain leak in the wall which we did not see until pointed out at inspection and Orenco agreed at that time it was not our fault and we would not be held responsible. Apparently, signed documents are only relevant when in their favor. We had to fight to get any of our money back. I have a letter from the cleaner who did the final cleaning stating that a) beyond the two agreed upon carpet stains, there were absolutely NO OTHER stains, b) that the owners returned to the home while the carpet was wet walking around on it with dirty shoes, were asked to stop and refused, and c) a discussion occurred, in front of our cleaner, between landlord and Orenco looking for ways to keep our deposit. I have an e-mail from Orenco's own repair person verifying a shower leak problem existed from previous tenant, and we had to get them to fix slow draining sinks upon move in.

ABSOLUTELY TERRIBLE PROPERTY MANAGEMENT COMPANY. STAY FAR AWAY. I DO NOT RECOMMED. We were tenants…read moreof a property they managed and they have yet to refund us our security deposit that was due July 2021. It is now almost October 2021. We will be taking them to small claims court as they have ignored our calls and emails.

They managed by property in Hillsboro for 4 years and then the owner got sick and closed the…read morebusiness. They never returned the security deposit and swindled all the property owners who they managed.

We have bought two homes with genesis realty and we can't say enough good things about them. Ben…read morewas our realtor both times and he was fantastic. He is extremely knowledgeable and has been in the business for a while. He never tried to "sell us off" or put us in an upside down situation. We purchased recently in this crazy market and Ben provided us with many resources and an abundance of knowledge so that we could make an offer that was most appropriate for us. We recommend Genesis to EVERYONE and will continue to use them with all of our future home purchases!

I'm a recent first time homebuyer and Dirk was our agent…read more Throughout the process I was extremely impressed with Dirk's extensive knowledge and experience in Hillsboro/Beaverton (where we were looking primarily), including a deep understanding of where the city is headed in the future -- crucial knowledge you don't find in every Realtor out there. This helped appease any second thoughts we had about buying our first home. He worked with us to understand what we were looking for and pointing us in the right direction. Dirk is first and foremost a true professional, handling issues that came up along the way quickly and making the whole process as easy and straightforward as it could have been for us. I can't think of a single thing I wish he'd done better; he was THAT good. He was always very responsive, answering all our questions quickly (we had tons!), and following up promptly when needed, all the way until getting our house keys and beyond. In the current sellers' market, Dirk helped us submit a very strong offer the same day we saw a house we loved. I believe his hustle helped us get our offer accepted and well on our way to closing. Choosing him was one of the best decisions we made through this process. We loved working with Dirk and look forward to working with him again in the future.

From the owner: Commercial Investments, Leasing, and Property Management. Land Development Consulting and New…read moreConstruction Sales. Residential Sales and Property Management.

Beverly helped us this past summer with our first-time home purchase. We gave her the somewhat…read moredifficult task of finding a home on one specific street during the hot summer market in Bethany. Even though we had tight price targets, she was able to make it happen. She recommended a couple of key approaches to our offer to overcome our need to finance closing costs, even when a lot of cash buyers were in the market with us. More than anything else, her deftness in helping us with our offers marked her as a pro. As first-time buyers, we were pretty much clueless to the whole home-buying process. She was patient with us and walked us slowly through every step of what can be a very confusing process. We will definitely recommend her to friends and family looking to buy in the area.

Beverly was so great to work with! She went above and beyond to get us our first house and she made…read moresure that we got a great deal and made a smart decision. She always was quick to respond and kept the line of communication clear and helped us understand a world that was completely foreign to us. I would highly recommend Beverly if you are looking for a new home!

LeeAnn helped us purchase our home 20 some years ago as well as sell the prior house. Now she we…read morejust closed on the sale of that house and purchased a brand new home. LeeAnn's help was invaluable on all of these transactions. And if she's still working 20 some years in the future when we are ready to move again we will certainly use her.

LeeAnn Pack listed and sold our first home (in Portland) in under two weeks. She also found a…read morespecific list of homes in the Tigard area where we wanted to relocate. The home she found for us is wonderful and we've been in it 16 years now. She is one of the most personable people I know and boy does she know real estate. If you are looking for a good realtor to really have your back and find what it is that you are specifically looking for, LeeAnn Pack of Pack 1st Properties is the person I recommend.