I went to auto zone cause i needed a tail light bulb. I was pulling broken bulb out i forgot to…read moreturn off the lights and shorted out the fuse. A fine young man came out and find the blown out fuse. Thank god cause i couldn't fine the blowout fuse. I was just passing through as i live in santa cruz ca area.

Misogynists work here. I'd never actually been to an auto zone before today and I won't be…read morereturning. I had been having an issue with my cars rear fender piece popping out, even if I push the piece back in it'll inevitably come out again. This was actually the second auto part store I'd been to today and my treatment was just as bad if not worse than the first store. In the beginning of the interaction, the employee was actually super helpful. He listened to my problem, walked me to the part I needed and then helped pick out the right one. He even offered to check my car to make sure the part would actually work. We got outside and he takes a look at my car, first at the broken side, and then at the normal side then back at the broken side again. He then informed me that the part I thought I needed wouldn't actually fix the problem. This is where the interaction goes downhill. He then says, and I quote, "do you have a boyfriend?" THEN PAUSES for a second before continuing, "or a dad or other male figure who knows how to use a drill?" WHAT THE HELL!!!!! I just kinda stood there in shock because I know how to use a drill. It's 2022 I shouldn't have to say this but I don't need a man to help me fix my car! I am competent on my own!!! He continues to stare at me waiting for an answer so I panic and just say "yeah I know someone who can help" He then goes, "alright yeah have him look at it and he'll fix it for you." WTF!!!!!! So naturally I asked him to elaborate so I could "pass it on" to the imaginary man who is going to repair my car for me. He explains it to me as if I were five. I am not one to pull a "Karen" so I played nice during this whole interaction. After he walked back into the store, with the part I did need but didn't purchase because he said I didn't need it, (spoiler I went and bought it from elsewhere and now my car is fixed) I drove off, pretty damn pissed and decided to never come back to AutoZone again. Not that I need to validate the fact that I can use a drill, but I have worked in construction before. Also the solution he proposed for my car was not viable and would have done more damage than necessary. Thanks auto zone

Great Experience! We were initially headed to Wal Mart for some chains but they were sold out. I…read morecalled O'Reilly and Tasha (or Sasha?) answered. She was so helpful! She helped us put our new windshield wipers on too. Highly recommend this location!

I have bought a battery there and they installed it. They have replaced head lights for me. They…read morehave answered questions on parts . The guys are quick and responsive. Love going there !

Had to find me a rare light bulb for dash controls. After contacting lithia who could special order…read moreit, I decided to check out NAPA first. They took the time to pull all kindsa bulbs to check for sizing. Eventually we found one that was damn near close. Was super stoked to find it worked and I didn't need to special order... Not to mention I Paid 5x less at NAPA!! Great service and help... Thanks to the parts girl who's name I didn't catch.

starter went out on my boat and I had one more day til my dad left to go home and I really wanted…read moreto take my dad out and thanks to the guys at NAPA being awesome over the phone and so friendly when we picked up the part we needed.

I'm stunned. I needed new headlights and wipers. I purchased them and the Manager offered to…read moreinstall them for free. I'm disabled so I couldn't do it for sure. EXCELLENT CUSTOMER SERVICE

the staff here are really easygoing and helpful. never had any issues…read more Always a pleasant experience Also Dave is a great guy, and all the other employees have a good attitude Anytime I need to rent a tool or get some parts I check here first.

Always helpful and great prices Turn over is a little high…read morebut all and all I keep going back.

Awesome!! Always have what I need a willing to help!…read more It's nice because they seem to really know what they are selling!!

I needed a part for my Honda CRV and I called this store they had the part so I went to pick it…read moreup.. their computers were down but the clerk let me take the part without paying. He called me when they were up and running and ran my card which was very kind and helpful. They are very helpful and I was grateful they did this because I had limited time. Great staff and employees thanks!

I thought I needed a new battery, so after running an errand I stopped in Advance Auto Parts. Denny…read morewas absolutely amazing! He checked my battery life and within minutes showed me that I needed a new battery. Once I purchased the battery, Denny installed the battery in the cold with a smile on his face (behind the mask). :) I am thankful that I stopped in at Advance Auto Parts. Stop in and see them if you need anything.

I have a 1976 Bronco that always seems to need some help and some sprucing up. I have had the best…read morepossible experience with Tom's Bronco Parts. Other suppliers of early Bronco parts currently seem to be having problems with inventory (perhaps due to the Covid pandemic)...but everything that I have ordered from TBP has been in stock and available. Every time that I have called to find out about availability or ask questions about an item, the salesperson has always been so knowledgeable and helpful. I had a rear view mirror arrive chipped and the salesperson who helped me sent a replacement right away. For as long as I have my Bronco, I will continue to buy from TBP!

I had a real bad experience with this company today .I spoke to a guy named David ,very rude and…read morenot helpful ,we have spent over 30k$ with these people you would think a little customer service wouldn't be hard to get ,think Again ,on my third Appointment to get my parts delivered tomarrow ,ive never had to put so much time in with a freight company to receivey my parts it's ridicules

5 Stars I can't say…read moreenough good things about Brett and Simon at NAPA Auto Parts. My truck was barely running after limping off Highway 101, and I pulled into the store with only about 15 minutes before closing. Most places would have been watching the clock, but not these guys. They kept the doors open, came outside with a code reader, and helped diagnose the problem. They didn't stop there--they helped troubleshoot the issue, swapped relays with me, looked up the correct replacement parts, and even helped install them to get us back on the road. I had never met Brett or Simon before that day. They treated us like longtime customers and went far above and beyond what anyone would expect from an auto parts store. As a business owner with employees of my own, I know great customer service when I see it. These are exactly the kind of employees every company hopes to have representing their business. Their knowledge, professionalism, willingness to help, and genuine care were outstanding. A huge high five to Brett and Simon! They turned what could have been a miserable evening into an incredible customer service experience. NAPA is fortunate to have them on the team. Thank you both--you've earned customers for life! WEST COAST WHEELIE TRAINING LLC

Always beyond helpful and super friendly- thank you to Scott and everyone who works there!read more

Super helpful & friendly staff!! I am so grateful for their knowledge and help. I was quickly able…read moreto remedy my car problems thanks to them.

I had to order a new visor on drivers side for my 2011 Camry…read more CODY at the Central Point, OR store ordered it and took time to install it for me. it turned out to be harder and more time consuming than you may imagine. CODY, was so kind and patient. He showed me he truly cares about the customer. THANK YOU CODY!

Here's where you are really able to see a companies ethics or honesty. I called about a cylinder…read morehead, asked a few questions and was satisfied with their answers so I went ahead and purchased it. I recieved it in the mail a couple days later and brought it straight to my machinist.....well, all of the intake valves were bent! I wasn't looking forward to this conversation at all, as most auto wreckers don't have the greatest reputation in this area. I couldn't have been more wrong! They took care of the issue quickly and refunded me. I will make a point of doing business with these folks again, everyone makes mistakes, misses things, but the best of them own up to it and take care of the issue without conflict. Great service folks!