The worst roses I've ever seen! I asked for 6 roses with babies breath. I asked the price I was quoted $35 she said it would take 10 minutes. I came back to pay she said $47 I was in shock! I paid the $47 although I wanted to say forget it!!! She put what appears to be eucalyptus and other greenery to cover up the poor condition of the roses! I asked for pink & red they all were red! The roses were almost dead. The were limp, lifeless different sizes I am very disappointed read more

Keller & Stein Florist - No life! - Florists Near Me - Canton, Michigan

i received the exact same selection from 2 different florists (ordered through a national site) and the one from Keller & Stein was huge and matched (or exceeded) the picture and description. It was worth twice what the other florist created and Keller & Stein will be my florist of choice in Canton going forward. read more

There was a problem with my Mother's Day order and Joanne went above and beyond to ensure I received my order in time for my mom at church. I have been a customer with them for over 20 years and it is service and their outstanding shop that keeps me coming back!! read more

My mom and Grandma live nearby and I've often seen this florist when visiting the Sweetwater's coffee in their strip. So when it came time to order my mom and grandma flowers for a socially distanced Mother's Day I looked them up. I was so happy to see the great reviews they had and even more thrilled to see they had easy online ordering. I picked out two bouquets with delivery for my mom and Busia, chose a Saturday delivery, and crossed my fingers that they would look just as lovely in person as they did on their site. Spoiler alert: THEY DID! Saturday afternoon my mom sent be a very excited text thanking me for the flowers and sending me a photo. They looked perfect. "They look nice in the photo" I said to her. "Are they nice in person?" "They're beautiful," she said. "Very fresh." Score! She sent me a very lovely bouquet for my birthday a few weeks ago and I was so happy to return the favor, along with some homemade lemon bars I dropped off on her porch the next day and some other goodies I won't bore you you with. Because you're here to read about flowers! And these flowers were great! I highly recommend them if you need to order for a special occasion or just because. read more

I recently ordered flowers for my moms birthday. I was actually on the phone with her when the flowers were delivered and she got back on and commented on how nice the delivery person was. She loved the arrangement. It's nice to have a florist I can use locally. read more

Keller & Stein Florist - Florists Near Me - Canton, Michigan

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I chose to work with Keller & Stein for my wedding flowers for our wedding that was originally scheduled for May 8th, 2020. I chose them based on all of the wonderful reviews I had read on Yelp. Abbey was such a delight! She was so helpful, sweet, and easy to work with. I wasn't quite sure what I wanted exactly, but I showed her some photo ideas and she shared some really great ideas with me. However, sadly, our wedding had to be postponed due to COVID, but I had no problem with changing the date (which was a huge relief!). Another lovely surprise is that Keller & Stein delivered a beautiful flower arrangement on what was supposed to our wedding day (pictured here). I can't wait to see what they'll do for us whenever we are able to have our wedding! read more

Keller & Stein Florist - Florists Near Me - Canton, Michigan

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I live in Illinois, and my friend's brother recently passed away in Michigan. I couldn't go to the wake because it was family only, so I wanted to send flowers to show my support. I spoke with Whitney and Madison to design bouquets for the deceased's families, and I was blown away by the level of friendliness, eloquence, and excellent customer service from these two lovely ladies. They were able to work within my budget limit, color requests, and even make small adjustments after the bouquets were put together. I highly recommend Keller & Stein for anyone who wants to send flowers to loved ones read more

Keller & Stein Florist - Florists Near Me - Canton, Michigan

I had a beautiful bouquet hand delivered to my wife for our anniversary. It was the most beautiful bouquet I've ever viewed in my entire life. The prices are expensive, in my opinion, but after seeing the quality of the product I can't complain. read more

Did not deliver by noon as they promised, they "delivered" much later after I told them the recipient would not be there the rest of the day. They thought that leaving it on the porch was a delivery. read more

I have used Keller and Stein for years for all of the business stuff that I have sent, and never been disappointed. Recently, I needed to send flowers for my mom's retirement, and they were gorgeous! Unfortunately, I also had to send flowers to a co-worker in the hospital, But those were delivered same day, and beautiful as well. Their prices are higher then say, Thrifty, or other florists. While not outrageous, they are higher. For the higher price, you get customer service that can't be beat. You can call them, tell them the personality of the person you are sending flowers to, and they will make great recommendations. My son was in a play and I wanted to get him flowers, but not "girly" flowers. I just walked in to K&S and within minutes I had a cute little arrangement in his high school colors that he wasn't embarrassed to receive in front of the other kids. One caveat -when they ask you what price range you are looking for, they don't include delivery in that price. If you want to spend $40 total, make sure you specify your amount including delivery. read more

My first stop here was 30 minutes before closing and I needed six flower arrangements. I knew I was pushing the limits with the time constraint but I thought I'd give it a go. I'm so glad I did because I got 6 beautiful arrangements and the woman who helped me did a great job without rushing me out the door! Even Stein the cat took some time to say hello. Apparently, Stein the cat was rescued 13 years ago and has been in the flower shop ever since. read more

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The service here is excellent! We ordered our wedding flowers from here and they turned out perfectly. Plus, my bouquet lasted for well over a week following the wedding. They've recently moved out of their old location on Michigan avenue and are currently situated on Canton Center, near the post office. I hope they do well in their new location! read more

Keller & Stein Florist - Bouquets for our wedding. Perfect! - Florists Near Me - Canton, Michigan

Amazing service! I went in just before they closed the day before Mother's Day! They treated me wonderfully even though they must have been so tired. Everyone had smiles and they greet you as soon as you walk through their doors. I will patronize them, again! read more

Keller & Stein Florist - Lavender roses - Florists Near Me - Canton, Michigan

I'm surprised to see so many 5 star reviews, so maybe my incident is isolated, let's hope, but I am under impressed at the arrangement I received. For the price that was paid, it's almost embarrassing. My arrangement was made wrong, and while I do think FTD owns part of that issue, FTD was the only one to make it right. This florist was contacted by FTD since what was ordered was not what was delivered, and they never responded to fix the problem. FTD then pulled the order from Keller & Stein, and sent it to another florist to deliver what should have been sent in the first place. While this florist is quite a distance from my home, I would think twice about ordering from them again. read more

I loved working with Keller & Stein for my wedding flowers. They sourced all local (within 50 miles of the store), seasonal flowers and somehow had perfect peonies at the beginning of July. They made my flower vision a reality! They will also donate your flowers to a local senior living faculty for you after the wedding, which I took advantage of. read more

Keller & Stein Florist - I was quite pleased with my bouquet.... - Florists Near Me - Canton, Michigan

We have been going here for over 4 years, they did our wedding flowers and have used them for every occasion. This is the best florist around and the will get creative and work with you . read more

Absolutely amazing service and stunning arrangements. I walked in today and placed a short notice order, and they graciously accepted. Staff was so kind to me throughout and made a gorgeous arrangement. Highly recommend :) read more

My sister ordered me flowers for my birthday to be delivered on March 9th before 1pm knowing that I leave for work at 1:15 on March 2nd Keller & Stein delivered dead flowers and not the bouquet that was ordered to my house at 3:30 just a fluke I was off that day. I read the ticket not my sisters mistake on the date Keller & Steins mistake. Called Keller & Stein and asked why the would deliver dead flowers for one and two who can't read. I talked to Nicky she said she would resend live flowers on the correct date during the time stated on the order with an upgrade on the correct bouquet. My sister also called after I did very upset Nicky told her she was going to fixed the problem and that she had already talked to me. It is time for me to leave for work no flowers at 1pm Nicky is full of it. Hopefully when I get home If the flowers were delivered they are still on my porch and alive. DON'T WASTE YOUR MONEY WITH KELLER AND STEIN OR DO IF YOU DON'T WANT THE RIGHT BOUQUET AND YOU WANT DEAD FLOWERS ON THE WRONG DAY. 11 pm got home from work and still no flowers. Guess that's what happens when not delivered on time and no one is home your delivery service sucks!!!!!! read more

Terrible customer service. The worker made me feel like I was inconveniencing her. Will never go back.

I ordered flowers from Keller & Stein today by phone and the customer service was excellent. Chris asked some pertinent questions regarding the occasion and what I had in mind. From there, she made a perfect suggestion. The flowers were beautiful and exquisitely arranged in a lovely vase. They were delivered promptly, exactly when she said. My friends were absolutely thrilled and so am I. Thank you so much. read more

The people at Keller and Stein take great care of me whenever I need to buy flowers for my wife, which is more often than I care to admit. Their potted plants and arrangements always look great. They might cost more than the discount florists, but there is something to be said for customer service and listening to my needs. read more

I wanted to purchase some flowers for my grandpa's funeral service. I just wanted something simple that was pretty, colorful, and a full arrangement. It didn't need to be big but I wanted a array of different flowers. I looked in the books they had and picked a couple of arrangements. But they didn't have enough flowers to make any of the arrangements in the books I picked. So they asked me how much I wanted to spend. I spent $80 including delivery which was about $12. Don't get me wrong they did have limited time to make the arrangement. I came In The day before. So they delivered the flowers to next day and I was very disappointed. There were like 4 roses, 3 snap dragons, and some other flowers. They lilies they put in weren't even open and the arrangement just looked sad. I seriously could have bought flowers on my own from Sam's club or even Kroger for a cheaper price and they would of looked way better. The service was good but very disappointed with the actual arrangement. I was told that the designer would make them beautiful and this was not the case ... read more

Keller & Stein Florist - My sad looking arrangement - Florists Near Me - Canton, Michigan

I use Keller and Stein to send flowers to my mom who lives in Westland, since their old location was pretty much on the boarder and they are the only florist I trust in that area. Even with their move further into the heart of Canton, they are still able to deliver flowers to my moms house! I also have an aunt who lives in Southfield and they deliver there as well. It's amazing knowing that I can get all of my flowers done by one shop in Michigan that I fully trust even when I'm so far away! I look forward to visiting the new shop when I come into town! read more

I happened to be in the area and needed something in a jiffy for a good friend whose father is very sick. The woman helped me find just the right thing in my price range and was very kind. I appreciate the good service and positive interaction. I won't hesitate to return. read more

Friendly service but not worth the hassle. I ordered from this service twice online. The first time they didn't care to read the delivery instructions and delivered the flowers on the wrong day. The second time they did the same, and delivered them again at the wrong time. I tried contacting them to inform them of this issue, and they refused to return emails. Flowers were nice but not worth the price and poor customer service. read more

Awesome customer service! These are truly 5star florists. Excellent price, excellent arrangements, excellent service. I will be ordering from them again. I called three other florists in the area and none were as professional and friendly than Keller and Stein. They made my girlfriends birthday week one to remember. They delivered a boquet everyday with a different theme. I trust them 100%. It makes me want to send them Flowers. It's refreshing to me to do business with such great ppl. Thank you Chris...you rock! read more

We had ordered flowers from the Michigan avenue location for years and were never disappointed. When my husbands dear brother died in 2012, we ordered an arrangement from them and we brought in special lures and some fish to include in the arrangement because he was a fisherman. The flowers were right up front near the casket and were drooping and looked terrible. Everyone commented they looked terrible. I called the shop and they told me to add water. I did and they perked up just a little but most of the flowers still drooped for the rest of the evening. The next day was the funeral and the flowers looked dead. It was so disappointing and embarrassing to have dead flowers for my brother-in-laws funeral. They said they would discount the flowers and add a credit to our credit card. They never did. My husband called several times. We will not be using them ever again! read more

This little shop is amazing. They were very accommodating and made an arrangement with no notice. I took my container into the shop and left with a complete floral arrangement. The ladies were very nice and I could not have had a better experience. read more

Today was the first time I've ever been to this florist, but they acted like I was a long term customer. The employees were very knowledgeable and very friendly. I left with a bouquet of healthy, fresh flowers that my wife loved and they were reasonably priced. I doubt that you could find a better experience elsewhere. read more

For some reason my first review has disappeared, but I do want to make sure future brides see my post. This florist shop messed up my bouquet on the day of my wedding, and the flowers in my arbor as well. I ordered a cascading bouquet, and was given a round, boring bouquet with weird greenery strands circled around it. It was nothing like the pictures I picked out for my bouquet. For the arbor, I said no carnations (I think they're tacky and cheap looking), and as I'm walking down the aisle, I notice there were pink carnations front and center :( my wedding was May 21st, 2016. I asked for the owner to call me, and still a month later, the owner has not called. I was issued a refund, but it wasn't for the full amount, and did not make up for the stress I was caused. Do not trust them with your wedding! read more

I have been a customer of "Steins" since 1971 when they made up the flowers for my wedding. They have never disappointed me. Recently, I called for funeral flowers for my brother in law. I know it was somewhat unusual for a funeral but he was a fisherman and I ask that they make up something for a funeral with that theme. It was amazing! The talk f the funeral... loved it and the fish went with him! Thank you!!!! read more

This is what happened to me. I was planning my wedding in advance by over a year. So I walked in and had a consultant and went through everything I would like. When the estimate came to be a number that was way too high for me, the consultant and I quickly discussed what to take out and she promised to email me a new estimate. A month went by and I had no answer. So I sent a quick email over their site and waited another two weeks. Finally, I called, asking what was going on. Apparently, they never recieved an email from me. The lady was very short with me but after I asked for an estimate for bouquets, she said she will email that info. I did get that email, but I was in shock to see the bridal bouquet of daisies, baby's breath, and other wildflowers came to $180! (Bridesmaids flowers came to $50 each). I used the same email to ask why it was so high. After a couple days, I called again. The lady, again, was short and was not willing to answer my questions because my wedding was "too far in advance." Later that day, they called another phone number to reach me, saying that another bride was getting married on the same date and that order is much larger, therefore, they cannot be of service at my wedding... That was a year in advance. Right. read more