I don't usually write reviews, but this one is long overdue. Dr. Randall has truly transformed my…read morequality of life, and I feel it's important to share my experience. My journey with Dr. Randall began about five years ago, though I'll spare you all the details. I've always been an active person--playing sports growing up and continuing with workout classes, hiking, and other physical activities as an adult. However, in my thirties, I began experiencing severe pain in my left ankle, which greatly impacted my ability to enjoy the activities I love.
On a basic level, Dr. Randall is incredibly smart, kind, patient, and attentive. She never rushes through appointments and genuinely takes the time to listen. But what truly sets her apart is her unparalleled expertise in foot and ankle health, her commitment to staying on top of the latest medical advancements, and, perhaps most importantly, her genuine passion for her work.
From the beginning, Dr. Randall was upfront about my condition and explained that a subtalar joint fusion would likely be the best solution. I was hesitant to move forward with this procedure and opted to try steroid injections first. While these provided temporary relief for a few weeks at a time, the pain inevitably returned.
I've never discussed this with Dr. Randall but I even went on my own "LA tour" to meet with all the other "top ranking" foot and ankle surgeons to get their opinion - including UCLA, USC, and Dr's in Beverly Hills. Some dismissed the idea of a fusion altogether without offering any viable alternatives beyond enduring the pain. Most, however, echoed Dr. Randall's recommendation. But unlike Dr. Randall, they made me feel like just another number in their busy schedules.
In April 2024, I made the decision to move forward with Dr. Randall's recommendation and undergo the fusion procedure. By that point, the pain had become unbearable--I was limping constantly and relying on 8-10 Advil every morning just to get through the day. While I was nervous, the relentless pain left me with little choice but to take the leap.
Looking back, it was the best decision I've ever made. Technically, my range of motion is slightly reduced, but the trade-off has been life-changing. I'm completely pain-free and back to doing the activities I love. I not only feel better physically, but mentally and emotionally as well. Thanks, doc!