Great folks, they helped me on my Land Rover and were amazing to deal with. Just Honest hard…read moreworking people

Outstanding service, accurate estimate of time to completion, perfect work without the hint of a…read morecall-back, and exemplary communication from Cortney in the office. This group cannot be improved upon; we are fortunate to have a shop that can repair exotic and foreign cars without having to travel to get served.

I dropped by one day to arrange for my car to be repaired. The owner made an appointment with me…read morefor the next day to do the repair work and I brought it to them as requested. I left it all day and when I came back, they simply said they didn't get to it after I had done without my car all day. No call no notification.... nothing. It was this disappointing because I had heard so many good things about him.

Been my trusted mechanic for years. Great price and excellent work.always busy so you may have to…read morewait a day are two.

I give this shop my highest recommendation of 4 hooves up. They could write the book on customer…read moreservice. They are friendly, helpful, reasonable, fair and honest.. I brought my truck in for a tire rotation and it turned out to be far more than that. Ouch. When they got the tires off they found that one of my rear axle seals was bad and had leaked grease into the brake and the bearing got pushed out of places. They brought me back into the bay to show me and it was ugly. Fortunately, thought my life I've had guy friends that have taught me about vehicles which makes it hard for a shop to take advantage of me and they didn't even try. I know enough about what the repair entailed and what it would cost and the price quoted was completely reasonable. When I picked it up Mike gave me the bearing and showed me how it had been burned. I also noticed the brakes were mushy which happens and Mike told me to come back. I did and they fixed me up and sent me safely on my way. I'm taking a loooooong trip in July and it could have gone so horribly wrong so many different ways that I can't even imagine. This is why maintenance is paramount to owning a veicle. I will be a loyal customer and will be spreading the word. I know an honest mechanic! They don't do much diesel work so they recommended a place just down the road and I will be reviewing that shop after my visit there. I'm sure they are every bit as good as Taylor's Tires Plus. Stay tuned. Hehehe.

After checking for a bulb at the larger Honda dealer in Mobile (hard to believe that they don't…read morestock all bulbs... the comment was we've never seen one of these burn out... hmmm) we stopped at Miltons Honda on the way back to the camp ground. We found them to be helpful and welcoming. They had the bulb and installed it for us. If we were not just passing through, we would service our Honda at Miltons. The staff were friendly and professional and the shop was clean and well organized. Well done Miltons!

Had my first and last experience with this place. Bought a car that had only been serviced by this…read moreplace and decided to stop by after work and see if anything was due on the vehicle and also to get an alignment. I asked the older gentleman at the desk about the honda and he adimately denys they have ever worked on this vehicle, argues with me about it. Mind you i have a stack of receits in the glove box from this place, finally he gets the vin number and then says yeah we worked on this vehicle. I was thinking great we are finally getting somewhere. So i asked to make an appointment to get the things fixed on the car and he refuses to let me make an appointment, says they dont do that there, which blew my mind. I said ok let me get an alignment while im here, he says theres not enough time left in the day. It was 2 in the afternoon and they werent busy. I said ok can i make an appointment for tomorrow or wednesday to get the alignment and he replys no we dont do that. So...... obviously they dont need business there. Heard they were a good honda shop but maybe they dont work on Hondas anymore. Not sure how they fix cars if they dont take walkins and they dont take appointments. Thanks for nothing Milton Honda!

These people are the best. Competent, considerate , and reasonable…read more Red diagnosed my problem (VVT solenoid) found the part and had me back on my journey within 3 hrs.THANK YOU, R and R! 10/13/2026

R and R Automotive saved My daughter.. she earlier stopped in Express Oil Change and Tire Defuniak…read moreSprings that suppose to have an Certifed Mechanic for an issue with her car and they sold her a battery and did a BS diagnostic test that said Misfire 3. Then tryed selling her an engine.. She left there with the same problem.. Defuniak Springs should be ashamed of that place.. In Mobile AL she had to stop again.. R and R Automotive on Moffat Rd B and one of the kindest and most honest person I've talk to in awhile "Red" he knew what was wrong with it immediately, seems it was a coil because 1 plug was bad. Car is running great.. Red and his Customer service host. Im sorry i didn't get her name. Treated my daughter like family, not only fixed her car for a great price, but she personally drove my daughter to a hotel and picked her up when they were done. We need more kind people in this world like Red and the cashier host.. Can we get a heck yes for Red and R and R Automotive.. #1 Automotive shop and Mechanic of the Year.. Thank you Again Terry Hobbs Bartow Florida

Beware!!! If you value consistency, transparency, and…read moreintegrity when taking your vehicle in for repair (especially an older model Mercedes Benz) please read my experience with Debbie, Steve and Joe at Zimmerman's between 12/23/24 and 01/03/25 before you make the investment of time and/or money I would have preferred to totally bypass having to waste another minute of my time surrounding Zimmerman's Technical Services at 2256 Government Blvd. Mobile, Al, however, I would be remiss if I failed to give this review. If I can save at least one other potential customer from a similar experience it will be worth the additional investment of time. * My 2007 CLK 350 has seemingly overheated upon arrival to Mobile from Atlanta, Ga for the Christmas holiday. I was expecting to have Zimmerman's perform a schedule B Maintenance Service because they performed a schedule A during a previous visit to Mobile. * 12/23/24 Spoke to Debbie regarding scheduling. I was asked what 's the issue with the car. I explained that I initially wanted a Schedule B maintenance but now my car was not holding coolant. I told her I was constantly getting a reading to top-off the coolant, but I had just topped it off and it's still indicating top off coolant and steaming. She asked if the car overheated or if I saw any fluid leaking. I said I couldn't see a leak, but the car had steam coming from the engine. She recommended I have the car towed to the shop b/c I could potentially do more damage if I drive it in. I scheduled a tow with AAA. I later had to cancel and reschedule. * Fast forwarded to Tuesday 12/31/24 when I scheduled another tow with AAA. The driver Madison from AAA delivered the car to the shop. I was told that it would likely be Thursday or Friday before they could do anything. Thursday,01/02/25 I called for an update and spoke to Joe who said an engine replacement was the best option. He said he found an engine with 79k miles, and it will take a week to ship. The cost to replace the motor for that 2007 CLK would be between $5,500 and $5,800 (odd that he looked for an engine without anyone from Zimmerman's updating me on needing an engine and the cost). I said, I can buy another car for that price. He said that would include changing heads and radiator. I told him I wanted to check around and get back to him. I asked him when I needed to let him know which direction I wanted to move, and he said by Monday or Tuesday. He gave me their business hours 9-5 Mon-Fri, No weekends and said they leave for lunch around 11:30 - 1pm, which I had heard from Debbie too. * I immediately reached out to a male friend who has repaired and owned a few Mercedes. He and I conferenced called back to ask if they would allow me to have an engine, we found delivered to them. (I didn't tell them that I found an engine for 1,563.31) to them and ask about their labor rate. We spoke to a man who identified himself as Steve. I have a habit of always asking who I am speaking to. Previously when I had the scheduled A maintenance there, Steve, the owner, is who I interacted with via phone and f2f. I told him I had spoken to Joe earlier who quoted me 5,500.00 -5,800.00 for engine replacement and Steve said yeah, that includes changing out the seals and some other stuff. He said we should call back tomorrow, Friday, 1/3 between 10-11 am to ask Debbie if they could do that. That seemed odd to me too. He rushed me to get off the phone saying he was very busy. I politely reminded him that while I understood he was busy he had my car on his lot so I would need him to give me the courtesy of a conversation. * Fast forwarded to Friday when I get a call from Debbie who says they don't do engine repair and ask me if I could arrange to come get the car today. I am not interested in begging anyone to take my money. I did find it suspect that no one mentioned that they don't do engine repair until Friday Jan 1. Our interaction began December 23 with me being told to tow the car instead of driving to prevent any further potential damage and no mention of them not doing engine repair. I have recently started a small business. I understand the liability issues. I don't understand a lack of transparency and inconsistencies. * When I get to the shop on Friday a, seemingly frail, pale elderly woman identified later as Debbie comes out. When I asked her what happened and why Joe who quoted me a price on a replacement motor didn't tell me they don't engine repair her response was one reserved for the mentally ill, drunk, high or slow. She had the audacity to say, Joe didn't know that they don't do engine replacement. She said my husband is the boss and he says we don't do engine repair. I told her that I spoke to Steve, her husband yesterday, and he said I needed to call back and ask her. Now she double-downs on her deception and says you talked to Joe. I corrected her saying I talked to Joe and Steve yesterday. A complete waste of time!

These are the nicest people around, and are extremely fair. They do amazing work, and are also the…read moreonly ones who would attempt to work on our old Volkswagon. We drive an hour and a half just to go to them!

Have used Lott's for 20 years, to include all fleet and personal vehicles. There is nobody else…read moreeven close to their professionalism, knowledge, and courtesy. Donnie could diagnose mechanical issues over the phone, but more impressive is his understanding of consumers as people, his honesty, and standing behind his and his staff's work. Best there is!

Mr. Lott has put in 2 engines in for me and fixed every car that I own multiple times. He is…read moreresponsible for keeping me and my kids on the road. I cannot say enough good things about him and his repair shop. Fair pricing, quick work, and extreme knowledge about engine repair would just be the start. And this is a REAL repair shop. It's not a bunch of kids who only know how to read a computer print out and replace things until they figure it out. And to top it off, they are very pleasant to talk with there!

They are the best Mercedes-Benz dealership on The entire Gulf Coast. They have an excellent sales…read moreand service department that are always very friendly and helpful.

What a nightmare. They have had our money for almost a month and have not delivered our car as…read morepromised however our car was picked up last week. We literally have 1 car and no end in site.