Outstanding Cleaning Service - Five-Star Experience! Recent New Customer. (4 months) Out of State Vacation Home Owner Rating: I recently had the pleasure of hiring Keepin It Kleen for cleaning service at my 2 vacation homes. 1 in Kingman and 1 in Bullhead City, and I must say that it was an absolutely fantastic experience. From start to finish, the level of professionalism and attention to detail displayed by this company was truly exceptional. First and foremost, the booking process was smooth and hassle-free. The team was prompt in responding to my inquiries and was able to accommodate my preferred date and time without any issues. Their excellent communication and willingness to accommodate my schedule already set them apart from other cleaning services I have used in the past. Keep in mind, I have a sister out there who meets with the cleaning crew each time they are scheduled to clean. On the days of cleaning, the team arrived punctually and ready to work. They were incredibly respectful of my home and belongings, taking great care to ensure no damage occurred during the cleaning process. It was evident that these professionals were highly trained and experienced, as they efficiently tackled each task with precision and expertise. I was particularly impressed with the thoroughness of their cleaning. From dusting everything, to scrubbing surfaces and sanitizing everything as asked. They even paid attention to the smallest details, such as cleaning hard-to-reach areas and tidying up areas I hadn't specifically requested. The cleaning products they used were of top-notch quality and left my home smelling fresh and clean, without any harsh chemical odors. It was evident that they prioritize the health and well-being of their clients, as they used environmentally friendly products that were safe for both my family and pets. The team demonstrated utmost professionalism throughout their visit. They were friendly, polite, and respectful, making me feel comfortable having them in my home and ready for my customers that book for their vacations. To top it all off, the pricing for the service was incredibly reasonable, especially considering the exceptional quality of their work. The value for money was outstanding, and I felt that I received far more than what I paid for. In conclusion, I recommend this cleaning service. Their professionalism, attention to detail, and exceptional cleaning standards truly set them apart. If you are looking for a reliable, trustworthy, and top-notch cleaning service, look no further. I guarantee you won't be disappointed! Thank you once again to the entire team for providing me with such an outstanding cleaning experience. I'm definitely a repeat customer! Scheduled three or more times a month due to usage of vacation homes. read more

They were hired about a year ago. Many items were missing from the home after they left. The loss was approximately $1000.00. When it was reported to them they basically said go pound salt. When they were threatened with a bad review they posted the address of complainant and a picture of her house. This resulted in online threats to the complainant most likely by friends of theirs. We were contacted by another party who also reported item's missing from their home or their elderly parents home. Stay clear of this company whatever form they are. No matter what happens. They will not take responsibility for the actions of their employees. read more

Adela and her crew came over and did a deep clean. They did a great job and they were all very professional and polite. I hired them to come out monthly, I highly recommend read more

Keeping It Kleen is very professional, always answers my calls or gets back quickly (same day) when I have a job for them. I use them for move-out cleanings or between sales as a Realtor. These are some hard working cleaners!! read more

I have used this company over the past few year and again recently. The service has always been what was requested and done in a timely manner. They have always been able to get me squeezed in. They have always done a good job and operates in a professional matter. I would highly recommend this company for your home or even for a large company, as they seem able to handle any mess. read more

Worst Cleaning Company My Husband & I Ever Hired !! Or dealt & worked with Ever We would give zero stars if possible ! Not even one !! & Despite giving them a 2nd chance!! Ive never dealt with such a rude & non professional cleaning company ever before! Like this specific company!! We have had cleaners for r many primary homes & rentals in NY! Las Vegas! & Now Arizona! What's been the worst is the most rude & non professional employee my husband & I dealt with!! Who is one of the part owners named Rachel ! We made r vacation home into an Airbnb & had a cleaning quote given to us by Rachel for three different scenarios!! When we went to schedule she raised the price $150 dollars from the original quote a month ago!! & For even less work than we requested in the original quotes ! She went up from $200 to $350 saying prices went up. There is no way impo they truly could have possibly gone up that much!! In just a month !! When I tried to be a mature adult & discuss this with Rachel she sent two nasty & sarcastic texts back ! She accused my husband & I of Not being able to afford her zero star company ! & like a immature high school child put laughing emojis on my texts!! That was it for my husband & I !! We will Never use this company again !! & ITS NOT THAT WE CAN NOT AFFORD THIS COMPANY!! ITS THAT WE KNOW WHEN A COMPANY IS TRYING TO EXTORT US !! & RIP US OFF WE HAVE ENOUGH MONEY THAT WE COULD BUY THIS UNPROFESSIONAL CO ! & WE HAVE MANY HOMES & RENTALS BECAUSE WE R SMART WITH R MONEY!But WILL NOT LET A COMPANY SO DISHONEST WITH ITS PRICING PRACTICES RIP US OFF !! WE WILL NEVER USE THIS UNPROFESSIONAL & RUDE COMPANY AGAIN! They also Tried to charge us for a deep cleaning back in August after one cleaner spent just one hour in my home ! I'm a retired RN & my mother was a cleaner her whole life ! I'm well aware of what a good disinfecting clean entails! & how much time it takes to truly do a standard clean & a deep clean !! There's no way that a basic clean yet alone a deep clean could be truly done in an hour ! & also especially with one cleaner ! I have a snap shot & copy of the text complaint from August regarding this ! In fact I also have Rachel's rude unprofessional text responses snap shotted & saved !! In R 35 years of working with professional cleaning companies never have we received such rip off quotes ! Changed by a 100 in just a month prices by any other professional cleaning company ! Ever ! Not in NY! Not in Las Vegas & Not in Arizona Ever !!! Until this company & it's one owner we dealt with Rachel! There was a cleaner Claire & 2 others who were both excellent!! However we were under the impression that this company used disinfectant on the basic standard clean every 2 weeks. In Rachel's last text she said you do not get that with a standard clean! She listed the differences & the disinfectant is noted in only deep cleans! I have that saved as a snap shot too !! As a retired registered nurse that truly sickened me !! & my Husband!! When we clean r house daily we wipe down the counters only with disinfectant!! We were paying 100 dollars every other week. With a nice tip every time thinking & believing we were getting a good clean every other week while we stayed there But Per Rachel's own text we were not !! We were getting basically a wipe down etc. !! Without any disinfectant!! That's NOT what we were told when we were hiring them !! Its NOT ok or sanitary at all impo !! In fact It's very important a cleaning company uses a disinfectant on a bi - weekly clean !! R home is just under 1400 square feet. We can absolutely afford this rude & unprofessional company ! But we Refuse to give this company the extorted fee they raised their price to in one month! By over $100 dollars !! We just worked way to hard for r money to pay extorted rates & for deep cleanings that r truly impossible for a company to do in one hour! & By just one cleaning person !! They say You r supposed to get what you pay for. Well impo & belief we certainly do not feel that's what you get with this company ! But you do get nasty sarcastic texts from a part owner who needs a class in how to treat people & act professionally! Like I said at the start of this review- My Husband & I truly would give zero stars not even one if possible!! read more

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They're always making sure you're happy with their work. It's nice to have people you can trust .

We live in California but have a home in Kingman. When we are not in Kingman, our home becomes an AirBNB. We have been with KIK for the last 3.5 years. The owners (who are the ones usually answering the phones) are very amenable. They have always been able to accommodate our needs whether an AirBNB flip or a deep clean to get ready for us to come to town for a while. They offer a lot of services and have been very dependable. Their cleaners are thorough and efficient. When things weren't as we hoped or thought they would be, they are always finding a way to keep us SUPER SATISFIED! read more

I have no complaints. They got the job done and were much more affordable in comparison to others. I would definitely go through them again. read more

I had a great experience with Keepin it kleen!! This was my first time using a cleaning service and they did not disappoint. I was very satisfied with the deep cleaning that I paid for!!! The manager was awesome and the crew she sent out were also amazing!! Will definitely be using them again. Thanks a lot guys!!! read more

Contracted to do a corner to corner deep clean, was told a crew of 4 to 6 actually only saw two. Day 1 was told the vcrew would arrive around 1, then 1:30 I called,, around 2:30 I got a call back; the crew would be able arrive until 3, I asked for it to rescheduled,, was told no issue.About 10 mins later I received a call from the crew stating they were enroute, I told her it had been rescheduled,, The two employees seemed rushed, after day 1 things were not put back to their ,,, location, water all over the counter and floor. Had to just about push them out at 6:30 so we could start dinner The came the following day , once again I only saw 2 employees. The windows never done, when I pushed back a few things was told no adjustment to the invoice. I would never use this company again read more

Awesome Company!!! Rates were affordable, service was prompt and communication on point. Workers care about the customer and do amazing work! read more

Reading through all of their Google reviews makes me really question what happened with the ladies that came to my house and why I had such a different experience.the owner was very nice and non judgmental towards me. At first when I came home I saw all of my stuff in trash bags in the front yard. All of my stuff was left outside for anyone to get into. The vacuum was dumped out on top of all of my stuff in the bags as well. At first I thought Adela and her girls did a great job when I walked in only to find multiple items missing over the next week or so. The fist thing I noticed missing was my WI-FI router, totally random thing to go missing. Before I contacted the owner asking her to ask her ladies where the Wi-Fi box was, I went through all of the bags of my stuff to make sure it wasn't thrown in one of them. After going through all of the bags and realizing the Wi-Fi box was no where to be found I asked her to ask her crew where they may have put it. Adela immediately denied taking it and stated that they couldn't even use it. Mind you, I never accused anyone, just asked where they may have put it. Adela stated that it was plugged in when they left and that they didn't take it. The box was no where to be found and my internet was not connected. After explaining to the owner that it was no longer here, she stated she was going to "wait a few more days to see if it turned up." The owner suggested that maybe the bags got confused and it was thrown away. I considered this idea as a possibility but the cleaning crew continued to deny ever even unplugging the box. After a few days passed I noticed more and more things that were missing. Including my sons mini tablet, his ABC refrigerator magnets that were in the container I bought them in, all of my TV remotes and the basket I kept them in on my table. I offered the owner proof multiple times of me reporting the Wi-Fi box lost or stolen with the internet company and exactly how much it was costing me to replace it (335 dollars) and asked her to replace the box as it was clearly not in my home anymore after they left. I was willing to prove that the internet company was able to show me the last time the internet was being used at my house (which adds up to the time they were at my home) the owner refused the proof and stated that she trusted her team and couldn't do anything to replace my missing items. Last night I went to get my brand new box of pots and pans out of my cabinet to make dinner, only to find that the box had been ripped open and all of the pots and pans and utensils that came with them were all missing and the box was filled with canned food and placed back in the cabinet to look as if it was never touched. The owner contacted Adela and asked her about this and Adela lied AGAIN and stated that the box was already open when they got to my house. I once again offered proof and stated that I even still had the receipt for the pots and pans and that they had never even been opened. The owner continued to defend her crew and refuses my proof of the items I have had to spend hundreds of dollars to replace. I told her that I was unfortunately going to have to file for small claims court as I have proof that I have had to replace these items and the company is still refusing to make right and replace what her crew stole. This is very unfortunate as the owner seems like a very nice woman. Most bosses aren't willing to defend their employees so hard and it's very sad that when there is one, her crew is lying to her and putting her company at risk to be sued. I trusted this company to come into my home and they showed me why I shouldn't have. I paid them 365 dollars for same day clean just for them to basically rob my house. And another 500 something dollars to replace only half of what this cleaning crew took from my house. I feel for the owner, as she is so adamant that her team is telling the truth, when they are not. I was grateful for their services until I noticed all of my missing items. I wouldn't recommend to anyone who doesn't want their stuff stolen. I added pictures of the ripped open box of pots and pans box filled with can food on google review but can't seem to add pictures to my review on yelp. read more

Keepin it Kleen is an amazing home cleaning service. I highly recommend this business. There are not enough kind words I can say about these amazing ladies. They are professional and hard working. The house was sparkling clean when they finished. The kitchen sink had rings around the drain which I tried to remove over the years. I don't know what was used but the rings are gone. We will definitely use their service. again. A million thanks to the outstanding business. read more