Unprofessional hidden fees rude customer service if I could give them a negative star I wouldread more

These folks have been around since 1988 and absolutely Will do an amazing job. Would highly…read morerecommend.

My elderly father called Ambient Edge for a no-cooling issue on 6/29/26. Their own technician's…read moreinvoice states the compressor and capacitor tested fine -- yet we were charged $1,227 for a "bundle" that included replacing that same capacitor, plus a contactor and an unexplained "soft start" module, financed through a third party without clearly explaining the terms to my father. The repair failed within 18 days. On 7/16, they diagnosed the compressor as "shorted to ground" and quoted roughly $23,000 to replace the entire system -- despite it still being under a 10-year manufacturer warranty. My father was left without AC for days in 100°F+ heat. We called an independent, licensed company for a second opinion. They found only a failed contactor -- the same part Ambient Edge had just installed -- replaced it for $460, and documented normal compressor amp draw, a healthy temperature split, and good refrigerant pressures. No compressor replacement was ever needed. The system has run fine ever since. When confronted with this, along with inconsistencies in their own diagnostic readings, Ambient Edge refused a refund and stood by their original diagnosis. Get a second opinion before agreeing to major repairs here, especially on anything warranty-related.

I originally posted a review here on Yelp July 9th after Ambient refuses to return money for…read moreservices not performed. Manager Steve L. responded Aug 4th advising to contact their offices. Why bother, I had reviews on both Facebook and Google and received the same message, contact us. Well I did, and still nothing happened. Seems the company only wants to appear to be concerned, but its all for show.

Rapid response to my call. They arrived early and gave me an honest appraisal of my AC health. I…read morehave called on them in the past and received the same quick, knowledgeable and courteous service. I highly recommend these guys.

This is a follow up. 10/16/2025 Turned the heat on and the…read moresmoke detectors went off. Not cool. Also, no follow up about the vent cleaning. Taylor was supposed to let me know. 10/29/2025 Still waiting...nothing from them. Not a word. They get your money, don't follow through and disappear. Obviously they can't be trusted.

Once again Ryan arrives on time and quickly brings his tools and equipment. His diagnosis shows…read morethe thermostat is not talking to my heater. He quickly changes my Honeywell device and has my home warm and cozy. At first, My home warranty issued Nichols mechanical LLC. They hadn't called by 1030am, so I called them and they didn't answer. This is why I always request Ryan, with All Right AC. Even if I have to wait a day or so, it's worth it. Honest work, explains everything thoroughly and is friendly and professional . The only AC and heating I have used for the past 3-years.

This place is execellent never any problems. They service our air conditioner and change the filter…read moreevery three mouths. All the tech are great.

Easy online estimate and booking with great communication. When I mentioned I am only visiting for…read morea week, they prioritized my appointment to make sure it could be completed in time. Our technician Justin U. was very professional, knowledgeable, courteous, and friendly. He never once tried to upsell us and left the laundry room spotless. He also took the time to go on the roof, unscrew the vent cover and make sure the vent was all clear from the top too. I 100% recommend them!

My husband and I 100% recommend this business!!! Sarah is professional, friendly and efficient…read more Doug and Phil are professional, efficient, hard working and reliable. (Friendly, too) The owner, Jason, personally visited our complicated and difficult job On several occasions. He fixed more than he was obligated to. THIS IS AN EXTREMELY HONEST BUSINESS THAT CARES ABOUT THEIR CUSTOMERS!! Thank you.

On a holiday weekend, our hot water heater decided to stop working. After calling the answering…read moreservice, I received a call back from the technician and he walked us through our options, including prices, and was able to come over, replace the hot water heater and get us back in business. We were so glad to see that you can get this taken care of immediately instead of having to wait for days, since it was a holiday weekend.

I contacted them about a leak in my condo air conditioning. The first person I contacted agreed…read more After a few hours, someone from the company told me the company only repaired whatever they sold/ installed. Terrible. Mixed messages, bad information.

I went on Yelp at 7pm at night to find a small independent Air Conditioner person'! And within 20…read moreminutes I received a call from Tom the owner' We had a conversation like we had known each other 2 years not 2 minute' The Quote Tom gave me was fair and honest'! Tom is always going to be my Go to Air-Con Man' I would recommend Tom to anyone. Waiting for Tom will be one of the Best Decisions you could ever make'! Period '!!

Had a hard time figuring out installation of a thermostat, fought it for 3 days and finally gave up…read moreand used the project button on here. Hometown heating responded and gave a fair price for install. Within an hour he had the system functioning properly. Well worth the money to hire a professional! Same day service also! Thanks again!!

I called at 1500 today and they had a technician in the area. He finished up and came right over…read more Ryan, the tech, arrived. He was professional and went to check on things. He said he didn't find much but recommended the starter to be replaced which showed a lot of abuse. He didn't push me and said you probably would be ok but it's recommended some time in the future. I asked if he could do it, he said yes and it was very reasonable. Thanks for the quick response and great service. I definitely recommend! Thanks

All American replaced our 4 ton 20 year old A/C unit. Their team showed up on time, replaced the…read moreunit in a couple of hours. They were clean, professional and polite. They were also the most affordable! I will use them going forward!

Arizona July 116 degrees :After a week from accepting the job assignment from our warranty company…read moreA/c Pros made several clerical errors , poor and less than honest communication A/c Pros backed out of the air conditioning repair leaving the family without A/C in 116 + degrees for a week ,,, and now a week later have to start over at ground zero to find a new service provider . Very disappointing . bordering on cruel . If anyone else is available to repair your A/C then don't choose this business . CP

This company was assigned to me through my home warranty and I have called at 9:00 when they open…read moreand no one picked up the phone I left a voicemail I've sent an email still no response and I was just on the phone for 45 minutes still no one answered and no response don't know how this business is still open when they don't answer their phone

DO NOT USE.........retired "couple" without ability to move machines to do the job!!! Will charge…read morefor service call to do zero! Shake down for $$$ after NOT completing the work

Showed up only to say....I am alone and cannot move the machine to do the work! My helper couldn't…read morecome. Still sent bill. Total joke!