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    Keepbooking

    5.0 (5 reviews)
    Closed 9:00 am - 4:00 pm

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    ARC Financial & Tax Services - QuickBooks Award for Sally

    ARC Financial & Tax Services

    (9 reviews)

    Although I received good service last year, when I used this service for the first time,…read moreunfortunately I can not say the same for this year. Contacted this office late March, spoke to the owner Sally. I explained to her that I had used her service and she seemed to remember me. She told me how busy the office was, which I replied that I was well aware of how late I was contacting the office. We agreed on my dropping off my paperwork. I know she has a drop box. She said that would be fine. I dropped the paperwork off on a Saturday morning, the office was closed during a time they were supposed to be open. I called the office at least 5 times, at different times to make sure someone had received my paperwork. I was told by her staff person Sandra, when I was finally able to speak with a live person that she did not know if Sally had the paper work or not? So I asked that Sally please return my call. A week later NO CALL back. I called again, Sally answered the phone with attitude, big attitude, upset with me for calling so much. I explained to her that I was simply calling to find out if anyone had my paperwork? She was rude, and not professional. It is not my fault as a customer that she says yes to everyone and stresses herself to make the April 15 tax deadline! Will never use this service again. Not to mention I was charged even more money than last year simply because she is bothered with me. Never again!

    Very professional and friendly service as well as conveniently located. Sally Freyre is extremely…read moreknowledgeable in her field and was able to ease concerns and guide me appropriately on a way forward. I will definitely return next year.

    Keepbooking - bookkeepers - Updated May 2026

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