We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

I was re/searching property management companies for my first-ever rental property. I wanted…read moresomething local but also an agency that had longevity and, of course, good reputation/reviews. I recognized early that given the sheer impossibility of satisfying all tenants, or owners, no property mgmt company is going to have higher than a 4-star average. And then I came across R.A. with a solid 4+ star average. As I read through dozens and dozens of reviews (here and other platforms), there were a couple of managers themselves who stood out. One was Laina (who turns out to be a supervisor) and the other was Irene. My first inquiries (whether to retain them, what I need to know to be a good LL, and what to watch out for) were directed to Laina as I was preliminarily curious about their management style, prerequisites, and costs. I was especially concerned about the tenant vetting and application process. Laina was extraordinary - always easy to reach and never rushed me in my relentlessly probing questions. I was impressed by the guarantees and the no-commitment promise that RA stands by as well (that's confidence!). Once I had finally settled on RA to manage the house I had purchased I was fortunate to be assigned to Irene. She is meticulous, punctual, responsive, demanding, patient, persistent, and somehow still manages to accomplish all that with good nature. I wouldn't want anyone possessing less than every one of those standards to be responsible for supervising my home. She is also accessible by direct texting and email and has always responded within hours if not minutes. When I thought my house was ready to be listed Irene stopped by to lend her critical eye. I kid you not, she found 15-18 things that needed fixing, cleaning, removing, painting, or installing. And fair warning, many of those issues are deal-breakers for RA (refusing to publish my rental until they were fixed). However, their high operational standards translate into presentability. It took me, plus a hired handyman, almost 2 weeks working every evening and wknd to get the entire list finished... and it made a world of difference. It's remarkable what "you can live with" vs what is appropriately marketable. R.A. was running a summer retainer special of $599 that included all of the above and also professional photos for the listing - on par with the industry. The $99 flat fee/month for management was another selling point. There are a couple of companies that will manage for slightly less (e.g., $75/mo) and a couple that charge a flat 10% per month no matter how high the rental price is (which is ab$urd). RA's costs include two random inspections/year, the dreaded eviction scenario, and it places them between you and the tenant as the primary contact for all things - from complaints, to rent, to repairs. Once you've hired RA, you'll get a monthly newsletter and occasional articles about being a "landlord" and about market conditions in your metro area. They are loaded with helpful tidbits and illuminating graphics. Note: rent is typically due from the tenants on the first of the month but the transfer to your bank account will occur on the 10th or 11th of the month so digure how to float your mrtg payments accordingly. There is a bricks/mortar location just north of Campbell/Ft. Lowell and that was also important to me - to lend legitimacy to the company. It is modest, with basically a front desk and small office but it's staffed by a receptionist M-F from whom you can get sample documents and preliminary questions answered too. At the end of the day, property management is 30% fees/costs and 70% skilled diplomacy -- between owner/Mgmt and between tenant/Mgmt. You need to have those relationships working smoothly, precisely because of the inherent friction points that they so easily generate. In Laina and Irene RA's mgmt team does a tremendous job navigating each.

Juan Miller was very kind very professional and he left my kitchen very beautiful and clean. Thank…read moreyou for your time and treating me and my dogs very nice. He can do work at my place anytime. Thank you. Felisa Martin Pratt and family.

Property 7323 N 82nd Ave…read more Angela who is the property manager at 7323 N 82nd Ave hasn't maintained this property properly while property was vacant for 4 months we paid prorate to move in 1/23 to not move into the property until 1/30 due to me and my friend who was only coming to look at the appliances on 1/26 from other roommates concerns to us hearing the refrigerator waterline leaking and my friend turning the water off and her saying "OH ITS YOUR FAULT was the reason Angela and Fort Lowell wouldn't give a refund. If my friend wouldn't have shut off the water it would've spread through the whole house do to refrigerator waterline leak. Washer was not hooked up it was dirty The tarps over the pool wasn't hooked up like promised we had dead roaches in the refrigerator water filter and ice maker which wasn't working due to the waterline refrigerator had boards as shelves When we was told all appliances was brand new during our walk through. When I asked her and said I thought it was all new she said she thought it was and she never tested the washer to see if it worked cause it's not her job half of the lights wasn't working we had old irrigation system cords sticking out the ground everywhere the dishwasher still not fixed and the lights over the island in the kitchen isn't working still the on going pool disaster and because we the tenants is reliable we have to get our own pool service to "MAINTAIN" the pool and two out of the three companies that actually sent pictures and told what was wrong with the pool etc and recommended fixing etc she denied anything and everything because of her pool provider who by the way don't even come to this specific property because he said "it's 45 min away and only come to do big jobs" is saying the pool don't need it Angela and Fort Lowell are refusing to repair which is making it harder for the pool services we hired to do there job and Angela blaming the last pool service of malpractice and calling him a liar and blaming his company for destroying the filter he denied us service because he didn't wanna deal with her to us having yet another pool service saying the same thing and now the pool is green didn't even know the pool had lights until the last pool service provider turned them on made a maintenance order to have them fix to her deleting it saying the Homeowner refused until the pool is in working order yes, I do agree with the first pool service we had they just wanted money they looked at nothing and gave a estimate. The previous pool company however sent pictures and noted what they did that day been receiving pictures whole time from the previous and recent company. Angela even said oh they just trying to get money due to previous company concerns but every time she sent her pool company he fixed something every time but us the tenants never received any pictures of anything he said he knocked on the door once which was the first time ever when coming onto the property since we signed the lease even asked if he can please knock instead of walking onto the property still don't knock and while Angela pool company sent one picture to my knowledge of the filter which Angela stated it was taken in April which look nothing like the previous pool company pictures from March leading up to them denying us service and me the tenant actually seeing what it looked like in March but because her pool company says otherwise we are left with a green pool. If you are the homeowner of this property please reach out to us this company is horrible she just left this property as is for four months maintenance man even said to us the first time he came to do some repairs he told her it wouldn't be ready in the time frame that was given but she didn't care. IF ANYONE CAN HELP ALSO PLEASE REACH OUT SHE IS BLAMING COMPANIES FOR HER NEGLIGENCE. I have pictures texts and emails of everything.

Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years…read more From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had!

AMAZING! I loved the little time we rented with genesis. Unfortunately they did sell off to Blue…read moreFox Property management . all I can say that was the worst decision ever. I had the worst worst time with blue fox and everyday wished you never sold to them. Or possibly someone else. Moral of the review. Great company. As a tenant and human bein. DO NOT ever sell off to blue fox again!! (for future reference) again LOVE Genesis!!!

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

The best property management I personally have experience! I have been with them for over 5 years…read moreand have nothing bad to say! Office personnel is so sweet and professional

Update: James ended up getting ahold of us and he was understanding and helpful in letting us leave…read morethis place. Thank you James for taking the time to hear us out and coming to an agreement. I hope changes truly happen around this place. But from the looks of it it would have to be James to step up and do i

As a vendor for Tucson Foothill management and realty I have had the pleasure of working with one…read moreof the best property managers in the business.Dianna Cruz is a hard working well organized manager who works hard to give priority and efficiency to her clients and tenants. Dianna pushes everyone around her to strive for excellence therefore the staff at this establishment share these values and work together to deliver the best quality property management and realty experience possible. Thank you ladies of TFMR TUCSON

Tucson Foothills has been very professional, personable, and competent during my experience with…read morethem. I would highly recommend using them as they know the Tucson community, have decent rates, and work well with both landlords and tenants. What I liked about them the best was, in contrast to many other corporate property management companies, that Tucson Foothills ensures not only quality service for a reasonable price but a local, small-business ethos since they have been in business there for forty years. I'm grateful for their help and would be happy to recommend or do business with them again in the future.

These guys are just amazing!..Whether you are buying a home or renting, call them!...Simply a…read morewonderful company to work with either way!...You won't be disappointed!...Highly recommended!

This company is what everyone thinks of with bad realty companies. Would not trust this business…read more They don't know how to handle business properly nor communicate they will go days without responding. Bad for Tucson renters

This is the absolute worst property management company I have ever rented from and I plan to…read morecontact the owner of the property I rent to advise him how bad they are! Do not rent here if you like your home maintained and certainly don't hire them as managers for your property. Things will fall apart which most people who own rentals want to be sure maintenance is taken care of because it's a huge investment. From trying to get into the payment portal to pay rent and not having anyone return my calls to a huge piece of corrugated metal I reported was going to fly off in the wind, potentially killing someone, I had to fix it myself because they never came out even after 4 calls and a maintenance report entered online. Do not rent from them, seriously!

We were only in town for four days to find a home. We are about to make a cross country move. I…read morecontacted principal property management on our last day in Tucson. We called first thing in the morning as our flight departed at 5pm. Cutting it close-I know! I saw their listing on craigslist for a stunning home in the Sierra Morado subdivision. I found the price to be perfect! And trust me I have been scouring craigslist, redirentals, yelp, many, many sites for months. I was SOLD when I saw the front loading washer and dryers! (I digress, I just really love the home). But, seriously, Principal property management took amazing photos of the home, which helped sell me immediately. Also, they use many sites to advertise the homes they manage, to ensure your home will be leased promptly. Since I was cutting it close and fearful I might be flying home without a place to live I was so relieved when David called us promptly back to set an appointment that day. I was also relieved because I was shocked at the lack of response from so many other leasing agents in town. David got us in at 11am. He was educated on the home, very professional, even had a tablet to show us further information. If there was something he was unsure of, he phoned the office to make sure he was giving us accurate information. He knew we were in a time crunch so he was prepared and brought us both a paper application to fill out. Principal Property management has a great web page! You can apply online, put in your maintenance request online, and view homes. Very nice! When he was showing us around the property he took pictures of any concerns we had, so he could fix any problems that we saw. He was very patient with us, allowing us to look around for as long as we wanted. And since we were pretty excited about our new place, we really wanted to look! He also, encouraged us to look around the community as there are nice features like the community pool, parks, trails..... He also is great at communicating! We both have had numerous phone calls, emails, texts, from David keeping us informed. Very reassuring. If you are looking for a place or looking to rent your home, I would trust and highly recommend principal property management!

After 20 years, changed management companies. So pleased in finding Don. As soon as documents…read moresigned, he took on the job as it was his home. Don is professional, looks at each detail, has great quality contractors that work for him at a fair price. The work completed adds appreciation and value to the home. Don works hard to show your home so it is leased to great tenants. Thank you! Advertising- Marketing is so important when you are attempting to lease your home. Don's team uses quality technology to market your home for todays generation. He is a hard worker to ready the home to show. Thank you! Love their team, tech savvy and statements are automatic delivered electronically without human intervention. Your account is documented for tax purposes and you can obtain your documents quick on your account.

My guy Jesus Johnson since 2015 has been the best property manager in my opinion it's not even…read moreclose. Before I found him and his team I had 2 other reputable companies and I terminated both early it cost me $ sure at 1st but over 10 years his unquenchable, Thirst for knowledge, keeps him razor sharp his vast experience and leadership, his actions will impress you his character will tell you what a great decision I made with Jesus Johnson and his team of superstars