I had been shopping around for a North Face jacket on line and finally decided to go to this shop…read moreto try one on. The staff was very helpful and communicative. And the election of North Face gear is the best on town!

To- 'The Prairie Summit Shop' of Winnipeg…read more I sit here this evening, feeling very frustrated at the customer service I received today. In an industry where the customer is always right, you failed me. For a company who "...is entrusted by the North Face to represent the North Face products in the best possible manner" you have failed yourself and the North Face company. While purchasing a North Face jacket for my daughter (three years in a row), I believed I was buying her "only the best technical product in the industry". I believed I was spending the extra money for a jacket which would serve her well and keep her warm on our cold, wintery days. Boy, was I wrong! While speaking to the store manager today, I was truly taken back by his unwillingness to please a loyal customer. For a situation which he could of easily dealt with himself, he chose to send me away and told me to call head office myself! He even provided me with the phone number! (Apparently too busy to handle the problem himself!) Here is the story. This past weekend my daughter wore her North Face winter jacket for the first time. She was so excited to finally be able to play outside after our first snowfall! A few hours later, when it was time to come in, she was complaining about her chin and how her chin was hurting. I got her to look up and on closer inspection I was horrified to see a bunch of scratches from something in the collar of the jacket. One of the scratches actually drew blood. This was no joking matter. I wasn't able to get ahold of 'The Prairie Summit Shop' until Tuesday morning when the store opened. I explained my case to the store manager, Shawn. I could already tell he was skeptical, however I took pictures of her chin to prove my point. Shawn informed me I would have to bring the jacket in to the store so he could "examine" it. The jacket was clearly defective, as no piece of clothing should hurt anyone let alone a four year old child! So off I went, to take the jacket in to be "examined". While at 'The Prairie Summit Shop' on Grant Avenue, Shawn was not able to find exactly which part of the jacket scratched my daughter's chin. He told me, in this case, I had to deal directly with North Face, blatantly telling me I was full of poo. Now I am really annoyed as my daughter has no winter jacket at all! Maybe I should call up Shawn and let him explain to my daughter why she can't go outside and play in the snow for another 7-10 days while her replacement jacket from The North Face head office is being mailed to her. Maybe then, Shawn would apologize for his laziness and unwillingness to deal with the issue at bay. Thanks Prairie Summit of Winnipeg for making the job of being a mom that much harder. For a company who "is entrusted by the North Face to represent the North Face products in the best possible manner" you should be ashamed of yourself! Frustrated loyal parent of two- Kelsey P.S. - Next time I am told to shop local, I am going to bring up this story and how my local shop screwed me over! I am then going to go on to explain how the online sector of the North Face company came through and stood behind their defective product. If I choose to buy a North Face product again it MOST CERTAINLY won't be from 'The Prairie Summit Shop.'

This place is ridiculously good! The clothes are fashionable, functional, and durable. Although a…read morecouple of my pals have been complaining lately about the quality of the yoga pants (wear out too quickly), I don't buy yoga pants at all... problem solved! Staff here has always been nice and helpful even though it gets super busy on the weekends. Naturally, try to hit this place on the weekdays if you can. Okay, being the cheapo that I am, I usually only check out the sale items which are usually around 20-30% off regular price (I have never gotten anything here that wasn't on sale out of principle.). I've really gotten some great deals here including some cute terry shorts/skirts for $10 last year! It's my latest acquisition that makes me even more excited about this location. I purchased this amazing wrap sweater (Universal Wrap) made from a super soft blend of cashmere, rayon, and bamboo. You can wear it in at least 9 different ways (the sales lady showed me 6 but I figured out a few more ways myself through the internet). I love it because you can wear this around town or as a part of a business casual setting. When I was browsing the same rack, there was one that was mislabeled for a lower price point. When I pointed it out, the sales person gave the lower price! So, I walked out of the store with two wrap sweaters for $49 each instead of the original price of $118 (the supposed sale price was $69/each). That's ridiculous for a place like this!

I love this place! But I hate how busy it gets especially on the weekends so I always try to go on…read moreweeknights when it's more calm. The staff are great there especially the ones that are in charge of the changing room. They are very knowledgeable about the products and have a great attitude. There's a lot more sale section racks in this store but I can never find anything in a good color or style because smaller sizes (6 and under) run out faster or its just bad colors left. Like who wants to wear white lululemon yoga pants? They have great workout bras in a range of fun colors and I love all their tanks for the gym. Love the thick scuba hoodies that are great to wear when it gets chilly out. And of course the great reverse groove pants that hug in all the right places - great for the gym, lounging around or just running errands around town. Workout gear tends to be pricey because the fabric is geared towards wicking sweat away, stretch and all those things. But I justify my purchases because they're not only great for working out in but they translate well into casual street wear. Most long pants and hoodies will be about $98, crops run around $86. Tanks are about $39-$52. And of course all pant hemmings are free of charge. Oh and the men's section takes up maybe 25% of the store, or less. But they have great items like the hoodies and the long pants (of course it's looser fitting than the women's). What I don't get about this place is why there are so many 12 year old girls shopping there? I guess these kids have a lot more in allowance money than I ever did! LOL.

The Scoreboard is a store that features sports-related merchandise. This one primarily features…read moreWinnipeg Jets and the Winnipeg Blue Bombers items. This store is at Winnipeg Richardson International Airport near gate 8. On a side note, I remember overhearing a conversation years ago between a woman and a man at a Bombers game. The woman kept pronouncing bom-bers (both letter b's), which sounded weird to me. Winnipeg has Pembina Highway. That letter b is also silent, so maybe it's a Winnipeg thing to confuse people. Anyway, although the sign at the back had collegiate as a word, I did not see any merchandise pertaining to the Manitoba Bison (University of Manitoba). Perhaps it's merchandise isn't as marketable as the professional ones. It also didn't feature any Manitoba Moose (American Hockey League) merchandise. It has a greater following than the Bison, but maybe it's merchandise doesn't do well at an airport for last-minute gifts. There was nobody in this store. I'm also including staff. The variety of hoodies, flags, lanyards, and more for the Jets and Bombers were great. It also had a decent plushies section. The downside was that there weren't any sales items. I guess that's always the case at airports. You do pay more at them. I realized that The Scoreboard is a franchise. When I touched down at Toronto Pearson, I saw The Scoreboard in Terminal 1 that features Toronto sports merchandise. I own Jets merchandise. I oddly don't have any Bombers items. Maybe I'll cave the next time I'm at this airport and have the urge to support this team by getting a cap or something. (76)

I also had 2 bad experiences in this store. The person who appeared to be the manager put so much…read morepressure on to make the sale and told me all sorts of false information about upcoming sales, and selling out of winter products (in November!) to make the sale. I came in another day and found out that it wasn't true and they were just trying to pressure me into the sale. As a result, I don't believe anything they say anymore because it's just lies. He was definitely very condescending (like Nichole also experienced) and seemed to be profiling customers based on what brands they were wearing.

Great place for casual outdoor clothing! This place has a very large collection of outerwear from…read moreNorth Face, Columbia, Patagonia, Mountain Hard Wear etc. There's definitely more sizes, colours and items to choose from compared to other outerwear places. And they claim that they won't be undersold by anyone in Canada! It's located on Corydon, west of Kenaston (Route 90) in a strip mall in Tuxedo.

I love this brand of clothing. Very hard to find outside Winnipeg area. Bought my outfit in Dryden…read moreyears ago and still enjoy it and would buy more if I could...online or closerto home.

Although the staff was polite and nice to deal with, we were not impressed with the owner. Needed…read moreski equipment for the weekend, and was told by staff that since we already had boots for my daughter, we would be charged less than what the full package would cost. However, when getting fitted for skis, the owner confirmed that despite already having boots, we would still need to pay to rent a pair. What is most frustrating is that we bought the boots because they didn't have my daughter's size...and then found out afterwards that we still had to pay to rent a pair.

Small shop on Pembina (near Grant) but really friendly service. I was looking for cycling shoes and…read morethey did their best to dig around the store but couldn't find any in my size since it was the end of season. Too bad as they had some awesome sale prices!

WARNING!! Do not do business with this...and I use this term loosely..."company". I purchased…read moremerchandise over the web, and when I returned it by mail I was initially given confirmation of its receipt and processing, only to later be told they never got it. Now they won't return my phone calls or emails and I'm out the product, the cost and shipping!!! WORST CUSTOMER SERVICE EVER!