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Keen Medical Group

2.6 (49 reviews)
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6 years ago

I ejoyed Dr S Wilson alot and he spent time with me on my concerns. I felt the staff was nice and respectful and listened to me.

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8 years ago

Highly educated practitioners that offer excellent care. Recommend to anyone that wants a great provider that cares about your health.

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Review Highlights - Keen Medical Group

Dr Wilson is phenomenal, he really listened to my concerns and comes up with a plan on how to get answers and solutions.

Mentioned in 15 reviews

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Sharma Akhil MD

Sharma Akhil MD

2.6(52 reviews)
1.4 mi

Absolutely disappointed with the lack of professionalism and customer care…read more I had a $10.24 balance that I was never billed for no calls, no statements, nothing. I showed up for my appointment today (which I had scheduled and was on time for), but I happened to forget my purse in a rush. Instead of working with me, they refused to see me over a copay, even though the balance was minimal and I've never missed a payment before. They insisted on speaking with Dawn from the billing department, who first claimed I hadn't paid my last copay. I then provided proof from my FSA, and only after that did they change their story and claim I owed $10.24 due to a 20% responsibility under my PPO plan. Completely unprofessional and clearly not concerned about patient care. I will be finding a new provider. The way this was handled was not only inconvenient, but pathetic. This is not how you treat patients.

We had the DARKEST experience at RADIANT pediatrics…read more... This is by far the worst excuse for a medical facility and pediatric practice that we've ever visited. Dr. Sharma's staff was beyond rude and exhibited discriminatory behavior towards my sister/family as patients whom they were supposed to be helping. We brought my 12-year-old sister to his team for a general check-up. She has severe autism and we called her in advance as a courtesy to them as doctor's offices can sometimes make her a bit anxious. From the moment we walked in experienced rude stares and overt passive aggression from front desk staff, nurses, and doctors. When we voiced our dismay, the team was dismissive, acted shocked, and gaslit us into believing that we were making up our experience. My sister is mixed race (Black and Mexican) and without asking, they marked her as only 'Black' on her chart which we believe is the reason why they treated her and us inferior... if you care about your child, avoid his team at all costs & thank me later.

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Sharma Akhil MD
Sharma Akhil MD
Sharma Akhil MD

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Alliance Desert Physicians

Alliance Desert Physicians

1.0(3 reviews)
1.4 mi

I joined this group because my mom used them before she passed. It's been 3 years and I've only…read moreseen Dr. Sharma on my first visit. The staff seem to be inconsistent. The referral process is confusing and poorly managed. I find that the only way to get answers is to walk in and ask. They don't return phone calls. I'm now looking for another medical group!

Well I'm going to be brutally honest. Doctors in the high desert have a reputation for giving out…read morepoor care which forces you to drive 40+minutes down the hill for any type of decent care. 2. Referrals are an absolute joke....the "referrals" are basically denials this Alliance Desert Physicians whom will deny your medical equipment requests, surgeries etc. if you call wanting information regarding any denials they automatically refer you back to your insurance company for anything appeals, complaints, grievances and anything else although they are ones that have their name in the letter. I was denied a surgery by a doctor who has never seen me WTF?! This doctor doesn't know my medical conditions or history but she was quick to deny it? Sadly it should a half stars and I'm being generous from my recent experience the reviews are justified! Sometimes people write these reviews because of some bad experiences and some wrote them because they are just angry in this case it's not an issue of anger it's frustration and the lack of empathy and accountability from Alliance Desert Physicians. They are horrible!!!

Charmaine Earle, MD

Charmaine Earle, MD

2.0(52 reviews)
2.0 mi

I, have been a patient with Dr Earle for 11 years. Yes the office has grown and they have a lot…read moremore patients from the day I, became a patient. I, understand why Dr Earle, Virginia PA, and Jenoa PA have grown in patient size the one on one and bedside manner is like no other providers office in the high dessert. I, get my RX on time referrals sent out and calls to remind me my labs have not been done. Example: Suffered from Migraines for 25 years went to a Neurologist in Apple Valley careless service !! Virginia PA put me on a daily maintenance medication and for about 9 months now I, get a migraine maybe 2 times a month now (VS) 1-2 a week for 25 years !!!! Thank You Shiloh Medical Staff

First time in office from my husband's appointment. We were told we could go over test results from…read moreprevious provider if we provided them. Which we did. He sat in the waiting room for an hour and a half waiting for his name to be called. He goes up to the front desk and is told that he was checked in at 7:47 but there was some type of "glitch" in the system that didn't show he was in the waiting room. So many patients were called ahead of him. I'm so glad I met him there to drop off test results. Something told me to reconfirm that his test results would be reviewed, and she cuts me off saying oh no no one will help him with that today. As I'm explaining what we were told over the phone, the older blonde woman at the front cuts me off and starts talking over me, when I politely let her explain whatever B's she needed to tell me. I call her out on it and let her know that I won't accept any disrespect as I did not disrespect her. I wait a minute to speak to the manager Vanessa, but my husband needed to get back to work. I asked if she could call me or if I could call her and am told yes. I call the office as I walk to my car only for the call to be redirected to their call center. I walk back in the office and let them know that no one was answering. The blonde woman says that the calls are being redirected so it couldn't call to her directly. I feel like she just told me whatever to get me out of office. I waited for the manager Vanessa to come out and we went into her office and spoke and I explained everything to her. I did appreciate her professionalism and her understanding of our frustration. She told me she would look into everything but I ultimately decided that I would just go back to my previous doctor. I was really excited to be a patient of Dr. Earle as she is an African American and there are far few in the high desert. But after the misinformation provided by the call center, negligence of my husband's appointment and time and in the rudeness from the woman working the front desk, I ultimately decided that this is not the place for us nor would I recommend the office to anyone who hasn't been here before. Front desk lady did apologize after the fact that it doesn't matter now. Yelp

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Charmaine Earle, MD
Charmaine Earle, MD
Charmaine Earle, MD - Happy patients of Dr. Earle

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Happy patients of Dr. Earle

Arash Milani MD Victorville CA - Primary Care Victorville CA - Me Happily waiting

Arash Milani MD Victorville CA - Primary Care Victorville CA

2.5(38 reviews)
1.9 mi

I wanted to take a moment to express my sincere gratitude for the incredible care you continue to…read moreprovide to our parents, long time patients of Dr Milani. We see they way you and your staff quickly respond messages, the time you take to call them, and the genuine concern you show for their physical, emotional, and mental well‑being. They deeply appreciate your kindness and attention. They feel that you truly care for them as people--not just as patients--and that means more than you know. In fact, they trust and value you in ways that go far beyond a typical doctor-patient relationship. Your level of compassion and commitment is extraordinary, especially in a field as demanding and often underappreciated as primary care. Please know that your efforts make a real difference in their lives and in ours. Thank you for everything you do every day!

The best to hope for here is mid-level incompetence, the staff is highly unorganized and all…read moretogether lost. Little accountability from them or the Doctor when issues are mentioned. Even having them put in an order for bloodwork or scheduling an appointment can be a hassle, for awhile I was receiving texts emails and reminders for someone else's appointments, that took months of the staff to figure out. I have lost wages and time trying to make it work with this Dr. and staff, if there was a negative star rating I would give it.

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Arash Milani MD Victorville CA - Primary Care Victorville CA
Arash Milani MD Victorville CA - Primary Care Victorville CA - Dr. Johnny Choi MD

Dr. Johnny Choi MD

Arash Milani MD Victorville CA - Primary Care Victorville CA

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Keen Medical Group - familydr - Updated May 2026

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