I called a week ago to make sure my 19 year old college student daughter would be in safe hands when parking her car at this location, as this was her first experience. I explained this to Rhonda when I called.
When my daughter went in to park, she said the ticket
Machine was broken and the arm was up. So she drove in and parked. BOY Oh boy. Did she ever learn a lesson from that!!!
Last week, I was told the charge was $8/day, which would make it $56. My daughter has a two hour drive to Macon City (it is 11pm by the way...flight was late) and although probably unorganized and bit too eager to get out of the parking lot in a hurry, was charged $120.
She called me crying...not just for this...but for more. But she also told me that Rhonda seemed very upset with my daughter for not having the ticket ready and available...lol. But there was not a ticket. (Like I said this is her first experience at this.). My daughter felt pressured to give a credit card and get out of line.
I did call back and after beginning to explain the situation and now her bank might be in the negative for the overcharge (we are talking college student here), Rhonda began interrupting me over the phone. I had to get louder and articulate my message She said she "had a lot of other things going on". But the thing is...she is the one that could have made this experience good for my daughter, but she failed! She was aggressive and anxious and failed to see that she herself needed to take the extra time with my young daughter. She went on to say that she herself had the ticket. Either this is super disorganized or a scam.
She has told me to give her the cc # and she will put the overs back on to my daughters card. I hope she sticks to her promise. I have since given her the cc# and she has told me my daughters bank would be credited $56.
She apologized for the inconvenience. But honestly. I think it is a scam.
I will be looking for the credit!!! read more