Took my vehicle in a couple weeks ago to see if they'd be able to repair a tire that's been…read moreleaking. Picked it up at the end of the day and they stated it could not be repaired as I had a nail on the shoulder of the tread. Ok, I understand, thanks for looking at it. I was also informed that my battery tested low. Uhhh, I didn't ask for them to check my battery, but ok. I get on the highway to go home and as soon as I get up to cruise speed my hood starts to lift! Whatever clown they're employing did not properly close the hood. I'll leave it to your imagination how that could possibly have turned out. Immediate four way hazards on, pull over off the highway, hope I don't get shwacked by traffic behind me, get out and close hood. I just now got back from Jim Whaley's where they took the tire with no hesitation and had it repaired in about 30 minutes. I will not return.

There is a reason they can take you right away. After an $1100 A/C repair my wife's car ran hot and…read morethe engine light came on. After towing it back, a "regional manager" told my wife she needed a new engine. Towed it to a competitor who did a full diagnosis and determined the engine was fine. 7k miles later it's still fine. Could it be they forgot to plug in the radiator fan after the A/C repair? Beware. We have the documentation.

We decided to have an oil change for our rv. We called Loves's and TA. None could handle. One…read morerecommended Tim and Son. I was a bit apprehensive, but excellent experience. Within 45 minutes we were back on the road. Ed was the mechanic. Highly recommend!!

I was driving from Florida to Louisiana and my TPMS came on all of a sudden. I had stopped to put…read moreair in my tires but the system came on again 20 minutes later. I googled tire shops and the only two shops that came up were Wal Mart and Tim & Son. I decided on this place and I'm so glad I did. A little way off the interstate but I was in and out with a patch in less than 30 minutes!

My order did not ship when promised. When it arrived, it did not fit as it was supposed to. Matthew…read moreWalton's response was "We've never had any previous fitment problems", (like that really helped me with my issue). All he could offer for suggestions were "Send it back for a refund" or "Grind it yourself to make it fit". After paying someone local to weld it properly and grind on it substantially, it still didn't fit. I had to grind considerably more off myself to even get it to "sort of" fit. All of my emails and phone calls went unreturned / unanswered. Owner was completely unresponsive. I would discourage anyone from doing business with him.

I placed an order on Oct. 8, 2022, and am still waiting to receive it. I received an email stating…read moreit had been shipped, but Fed Ex shows they never picked up the package. It only shows as a label created. I have been emailing and calling them for the past three weeks and am still waiting to hear back. I call, and it goes to voicemail. Not sure what is going on, but this is not good customer service and is frustrating. Is anyone else having issues getting ahold of someone or receiving their orders? But please be aware. This has not been a good experience for me. If the company is no longer processing orders or if there is a delay, they should post it on their website or something. Three weeks without a reply is upsetting! I was looking forward to my order.

The guys at Jim Whaley truly rescued us today. We were 2 hours in to our 6 hour trip pulling our…read more42' RV. We had a tire problem with our GMC 3500. The guys got right on it and it wasn't even 30 minutes before we were on the road again. I HIGHLY recommend this business. They were our angels today! Thank you so much!

Highly recommend Jim Whaley Tires on 231 in Troy! They have gone above and beyond to help us. We…read morehave purchased 4 tires and had all three of our vehicles serviced. Always friendly and timely!

New tires for my work truck. Price was reasonable. Worked me in quickly and did a good job. Polite…read moreservice. I will do business again.

Met with friendly help and they got my truck front end alignment done without a long wait time,…read morewill go there again when the truck needs service.

I have been using Express Oil Change on the Montgomery HWY for years on my cars. But after what…read morethey did to me two weeks ago.I will never use them again. All these quick oil change places try to up sell you on other products. The first thing that went wrong they had two different guys give me two different prices.Every time I go there they have different people working there. The second thing they did wrong was not putting the recommended amount of oil in my car.My engine light came on.I pulled over the car was 1 1/2 quarters low.No my car does not burn oil or have any leaks. It gets better. The third thing they did was give me a price of 24.99 each for two air filters. Then I asked them to check the incabin air filter. It needed changing.I told the guy to change it.Without him giving me a price.He changed it and charged me 50.00 for a 10.00 filter. This is what happens when you trust the wrong people. Never again will I use them for anything.

They are the very best!! Quality awesome work & wonderful…read morecustomer service. Harry is awesome!! Thank you guys for being so great!! You are so appreciated!! If you need an oil change to tires, breaks, ac Or any repair bring it here. You will be glad you did.

The oil change was ok - it's hard to mess that up. What was very disappointing, however, was the…read moreestimate for miscellaneous work my car supposedly needed, totaling over $600. One item they tried to sell me was a replacement engine belt. They tried all the fear tactics one would expect to be used on an older female driver. Nevertheless, I bought a belt elsewhere and contacted a mechanic that I trust. He set out to change the "frayed belt that was about to break" only to find that said belt was in perfect condition and didn't need to be changed. EXPRESS OIL CHANGE WAS TRYING TO SCAM ME!!! So drive past this establishment and give your business to one that is more professional and trustworthy.

Dalton at the Enterprise location is incredible. I stopped for an oil change and he ended up…read morehelping me with a wheel arch. Honestly this day and age you don't find many people willing to go the extra mile and he truly did.