IF I COULD GIVE THESE CON ARTISTS NEGATIVE STARS OR ZERO STARS, I WOULD...! THEY DO NOT DESERVE EVEN 1 STAR...! Came to pick up our new Cadillac XTS this past Saturday and RIPPED the rear bumper completely off. Then told me I would have to call my Insurance Company and pay my deductible... that they we're not responsible for such damage! WRONG... CNA/ROADSIDE AMERICA states that they would be held liable...! Then the idiots took it to the designated place and stated they would not take it, then drug it all the way to Ozark, WITHOUT AUTHORITY FROM ME OR ROADSIDE AMERICA, and put our car in their impound lot... Demanding another $125 before they would release it to another towing company... "I'll tell you one thing, that car ain't leaving this lot till I get my $125 dollars," said the owner... Very ugly and disrespectful..! CNA/Roadside America contacted them and demanded they get my car to Solomon's Cadillac in Dothan, AL immediately with no extra charges... THEY DID...! AVOID THIS WRECKING COMPANY AT ALL COSTS... they are a real wrecking company and wrecked our car...!!!! And they will high Jack your car and hold it hostage...! #conartists read more