Kevin did a fantastic job and I'm the worst and I forgot to bring cash to tip him!!…read more Got my FILTHY car looking brand new again, thank you Kevin!!

This is a great car wash. I would love to come here and get my car detailed they do a great job…read more The cost of detail doesn't cost that much and your car is sparkling clean and smells terrific. The guys that work there are really nice. I think I'm here for about 30 years and it's well worth my time and the drive to get a clean sparkling car that smell smells terrific

Wonderful place! They detailed my best friend's car while her husband was deployed and it was the…read morecleanest the car has EVER been!!! We will be using their services all the time

I just needed a couple of panels replaced on the driver's seat of my Outlback. These folks gave me…read morea quote of $300 and did it in 2.5 hours while I waited. Excellent workmanship. They matched the color perfectly. I could not tell the new panels from the old.

What an amazing wash place! I purposely wanted to leave this review for"Frank."…read more This was my very 1st time here so I didn't know what to expect, and there was Frank who came up to me with a big smile. He even offered to remove sap spots on my car. If it weren't for Frank's help, I would have been there at least an hour extra trying to get the saps out. If I were a CEO of a company, you would have been promoted to a top level Frank. Thank you for going above and beyond. BBCW provides free towels too which I have never seen elsewhere. Price was good and hardly there was no wait in spite of being busy Friday afternoon because employees work diligently to get things going. I was so impressed with you BBCW. Manager/Supervisor, please relay this note to Frank. He deserves a recognition.

Visited the Brown Bear Car Wash in Federal Way and had a decent experience overall. The right pay…read morelane is very tight and the scratches on the surrounding panels make that pretty clear, so be cautious if you drive a larger vehicle. Compared to other car washes I've been to, this location felt a bit slower in processing the line, which could use some improvement. That said, the free vacuum area was super handy, especially for clearing out some trash I'd been putting off. I do wish the summer hours were extended a bit; it gets dark late, and it'd be nice to swing by after dinner. Overall, not bad just a few tweaks could make it much better. JY review

The only reason im giving 5 stars is for the employee Melissa. Shes so accommodating and good…read moreflowing small talk You dont find that at alot of gas stations/convenience stores in this area. Now the store itself on the other hand is always out of highly sought after products. ANNNNOYYYING!

A little shady. This is one of the places that offer a car wash. And I've had issues at Arco before…read morewhere I would be very careful to choose. No, don't want the car wash. And then mysteriously still manages to take me to the screen to continue a purchase for the car wash. This place is trying to scam for money.

I had the BEST experience at Jim's Auto Detail in Federal Way! I have a 10-year-old SUV that I…read morehadn't driven in five years. I had loaned it to a friend, who used the sunroof, and unfortunately, a clogged drain caused water to leak into the vehicle. Over the years, mold, mildew, and a terrible odor built up inside. I took the SUV to a repair shop and was given an estimate of over $10,000 to fix it. I was ready to throw my hands up and buy a new car when a friend recommended Jim's Auto Detail. I decided to give them a try, and I'm SO glad I did! I took the time to fix the clogged drain myself, which turned out to be a relatively inexpensive fix, and then Jim's worked their magic. In less than 48 hours, my SUV looked brand new! There was no mold, no mildew, and absolutely no lingering odor. It was sparkling clean--honestly, no one would ever know that this vehicle had been sitting in that condition for five years. The employees were honest, professional, and incredibly helpful, and their prices were EXCELLENT. Thanks to Jim's, I didn't need to buy a new car, and I couldn't be happier with the results. I will definitely be a customer for life and highly recommend Jim's Auto Detail to anyone who wants quality work, fair pricing, and people you can trust!

Today, I went to Jim's Detail Shop to get a machine polish for my car…read more I was told that the polish would remove the water spots on both the paint and the glass. The service cost me $200. However, after the polishing was done, I noticed that the water spots were still clearly visible. I'm not sure if they even properly polished the car, as the entire process took only about an hour for the whole vehicle. I'm very disappointed, and I feel like I did not get the service I paid for.

Self service car wash today! It's nearby the house and I…read morehaven't wash the car since a month ago. The whole process is touchless and it's completely automatic car wash. With different prices with different soap and other stuffs. It's under construction on the site so the vacuum is out of service.

I hardly ever get a car wash, so the menu was confusing to me and I couldn't find what I desired. I…read morewas trying to back out and the nicest attendant came over and helped me through the selection process. She even took my antenna off for me and told me that since my van was so dirty, if I felt that it didn't get clean enough, I could come back around and she would let me go through the wash again. I'm very satisfied with my experience.

Nice, new, touchlesss car wash. The only flaw is that because it us touchless it doesn't really…read more"scrub" your car. You can only spray so much off, some you have to put a little elbow grease behind and this wash doesnt do that. Overall, if your car isn't that bad this does a pretty good job. Because it is touchless it does take a little longer than a standard brownbear car wash, so don't go if you're short on time. Price is the standard across all brown bears.

A bird went poo on my car. It was gross so I needed a car wash. I went to the one off Auburn Way,…read morenorth of auto row. This car wash was under construction for the longest time but now it's open. I didn't want to use self-service so I tried the touchless car wash. Fancy. One thing I learned is that if you're in line and there's a car in front of you getting washed keep your windows up because you'll get backwash mist. Pffft, pffft, pffft. Blech! Go through the payment process after they leave the tunnel. I got the Beary Clean. Once in the tunnel it was like an EDM concert with all the colorful lights flashing. Water pressure was pretty good. Blow dry was weak. Their front lot had enough space to park and do a walk around inspection + detail as needed so that was nice. They didn't have fresh yellow towels so bring your own or buy some blue ones at the vending machine. They also sell the Brown Bear air fresheners. They're so cute. I know my fellow locals on the road when I see the yellow bear on their rear view mirrors :)

My car got broken into and I had some residual glass on my passenger's side. I also have lots of…read moredog fur from my dog who sheds like crazy. Overall my car was due for a deep clean and I was pleasantly surprised by how clean it was when I picked it up. It took approximately 2 hours on a weekend to do my interior. Keep in mind that your car will be on as they use your car to help steam the inside. They completely cleaned my interior and even put new floor mats to keep my carpet from getting dirty. The only part that was a little stressful for me was finding them as they are located in the hotel parking lot but that isn't enough to dock a star from this review.

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

Bought several items and two bags of beef jerky that said two for $10. The cashier rag them up for…read more$17 and when I asked why he said the promo was over, although they still had the promo up. I asked for a refund and the cashier said no refunds. Never going back no wonder this placehad two stars before my review. Bunch of thieves. Don't give your money to this place ever!

There was piss all over the bathroom and I told them and when she looked she pretended there…read morewasn't. I told her I wasn't gonna pull my jeans down and sit in piss, then she's like "it's gonna take 10 minutes". There was a second bathroom but only for employees. Usually when that happens they are supposed to let you use the other one. Also why is it listed as all gender when the mens sign is still next to it? Also they pretended to speak barely any English on top of everything.

I have gone to this car wash several times at 31458 Pacific Highway S. Federal Way…read more The most efficient and excellent job has been done by a man called: KB. I always ask for him. He is not there on Sundays. Once when he was not there, but on vacation, it was recommended that I ask for Joseph. He did a wonderful job as well.

I went to the elephant car wash because a friend of mine recommended it. I saw her car and it was…read moredone beautifully. I was very impressed. So, I decided to take my car and when I got my car, it looked really nice and I didn't have time to check everything because I was getting ready to go to an appointment. So after my appointment, I checked my car and everything was nice and I was happy until I looked in the back; this is what I saw... the back of the car was dusty has not been cleaned at all! Will I go back to elephant car wash ? No, I don't think so. $41.00