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Firestone Complete Auto Care

2.7 (82 reviews)
Closed 9:00 am - 5:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Lincoln was professional and courteous when I came in for help with my check engine light. I would definitely recommend this business.

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4 years ago

They broke the knob on my car and would not admit to it . I will never bring my cars back to them .

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Chuck was Awesome and took care of me and waited for the tow truck to bring my car in even though they were closed.

Mentioned in 5 reviews

Read more highlights

Discount Tire

Discount Tire

(152 reviews)

Austin at Discount Tire in Federal Way turned a stressful tire situation into a smooth experience…read more I had an unexpected tire pressure warning come up while driving and was trying to get it handled quickly so I could still make an appointment in Woodinville. I called several tire shops, and Austin was easily the most patient, helpful, and genuine person I spoke with. He looked online for the best price, called around to check availability, waited on hold, and stayed calm and professional the entire time. When I arrived, he was already outside waiting and got me in quickly. No pressure. No runaround. Just excellent service from someone who clearly cares. Because of Austin, I'll be choosing Discount Tire moving forward!!!

Unfortunately, had to change my review for this location. My wife's tire (purchased at Discount)…read moregot a screw in it and went flat. I put in a temp plug and sent her down to get it patched. The young man at the counter told her they couldn't/wouldn't repair it since "these plugs chemically destroy the rubber". I had never heard of such a thing and have followed this same procedure at least 3 times over the years for different tires at Discount without issue. I checked with both the Tire Industry Association (TIA) and the U.S. Tire Manufacturers Association (USTMA) and found this to be a totally bogus and naïve claim. (Can't believe everything you see on TikTok young man). Fortunately, there was a Les Schwab a block away who gladly patched the tire for her. They told her that modern rubber was extremely resilient and the temp plug would have no effect whatsoever. After purchasing 13 sets of tires from Discount over the years, looks like Schwab may be our new go to.

Costco Wholesale - Entrance view

Costco Wholesale

(153 reviews)

$$

Whoever designed egress/ingress to the fueling station was definitely not an engineer, or someone…read morewho possesses even the slightest understanding of traffic flow. Left turns are a no-no! There must've been a hundred cars or more attempting to move in & out on Monday, April 6, 2026. The biggest problem are customers making left turns, all of which should be eliminated. At the traffic light intersection on Enchanted Park Hwy. cars making left turns towards the gas pumps cause a horrendous back-up as there's less than 100' or so from the traffic light. There should be cones/barriers & signage prohibiting left turns. Additionally, vehicles exiting the gas pumps should be prohibited from making left turns there as it creates a hazardous condition. As cars exit the main parking lot, while heading north, drivers attempt to make left hand turns to enter the traffic lane of vehicles already in line, causing additional headaches and frustration. Barriers/cones/curbing & signage should be installed to prevent left turns there. Many customers have already figured out it's safer & creates less congestion to take the lane of traffic off Enchanted Lake Hwy. (adjacent to Olive Garden Restaurant) which offers right hand turns into the lane proceeding to the gas pumps. Left hand turns are the bane of traffic flow. I'm not an engineer, but having retired from Law Enforcement after 30-years. My knowledge & experiences with traffic control would help the shopping experience at COSTCO Federal Way.

Very good ice cream , caramel churro sundae ! Only 3$ So…read moretasty, very recommended to try

Pep Boys

Pep Boys

(77 reviews)

We decided to come here to get our oil changed last minute. Although they did it pretty quick, it…read moredidn't solve our issues. We came in letting them know our engine light was on... my non-educated self said, "can I change my oil? My engine light is on" and he said it won't fix it. They changed my oil anyways and said they'll try it just in case it'll fix it. It didn't... and they told me to go to a dealership to get it fixed---I wish I knew that and didn't waste my time and money here knowing I could've just done all that with my engine issue at the dealership. --the guy was friendly though and probably a sales tactic but I wish they were a lot more clear with that. It was $104 for an oil change, people said that is pricey for that.

**UPDATE** KIA replaced the engine. I wanted to get this…read morereview out there because not everyone will have the money to replace their engine when these guys screw it up. Original review Avoid this place like the plague. I brought my car in a few months ago and got an oil change. A while later I noticed my car leaking oil so I took it back and they had forgotten to put a washer on the drain plug. So, ok mistakes can happen. Not too big of a big deal. Few months later we take mine and my boyfriend's car in for oil changes on a Saturday. The service was quick and easy. Everything seemed fine. We took both cars home and my boyfriend's car sat until Monday. While he's driving down the freeway he notices a ticking sound coming from the engine, the ticking soon becomes a loud knocking sound by this time he has already pulled off the road and shut it off. The car is at the dealership repair shop and we are waiting to find out what exactly happened. This car isn't a piece of crap. It was bought brand new from Kia dealer. It's a 2021 Kia Soul. Nothing was wrong with the vehicle before bringing it there. They had even checked off that the car was in good working order before working on it. I am kicking myself for giving this shop a second chance.

Firestone Complete Auto Care - tires - Updated May 2026

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