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KDF Screen Printing & Embroidery

1.0 (1 review)
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Services - KDF Screen Printing & Embroidery

Clothing printing

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11 years ago

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The Kreative Print Shop - Free shipping on orders over $150

The Kreative Print Shop

(4 reviews)

$$

Pigtown/Washington Village

Thank you so much for the communication, professionalism and care you put into my experience. The…read moreshirts came out beautifully, and I will recommend The Kreative Print Shop to any and everyone.

I began doing business with the owner of Hazell Art back in late 2016 when I approached him to do a…read morerun of 100 tshirts with 4 different designs of my own creation so that I could launch my business. There were major delays but an order-quote was finally approved by me on February 2, 2017. I paid for the service in full. After more delays, I made an appointment to see the confirmed completed order of shirts. When I arrived, I was told by his assistant that there were only 2 designs completed, in which she showed me one each of the designs and one design was clearly botched. I left, tried to call the owner twice with no response. I decided at that point to consult a lawyer where I paid him to send a legal correspondance to Mr. Hazell. On April 5, 2017 I spoke with Mr. Hazell as to why my order was not fulfilled and I was given, in my opinion, unsatisfactory information. After ending the call with him, the lawyer contacted me and said that Mr. Hazell had called to confirm delivery of my order to his office. I contacted the law offices again on May 5, 2017 where the secretary contacted the owner to get further information as to why I hadn't gotten my shirts yet. He responded and she contacted me later on that day. His reason as to why it took an additional month was because the shirts returned as undeliverable.... The owner finally managed to bring my shirts to the law office the following week where I picked them up. I took them home and discovered errors such as color and some design issues. A major error in one of my shirt designs was it obvious that someone stretched the design to try fit the length of the shirt. My issue is: if you see that the design will not match how the proof is meant to look, why not either call or send an email to me and say that there is a noticeable problem. I have the original design and I can make an adjustment to fit the final product. But no, I didn't get that but instead what looks like a rush job to throw something together. I come from an illustration/design background and it is common to fix designs to fit product dimensions, but that takes necessary communication. I believe that the owner has serious problems with communication which are a detriment in running any type of business. If there are time contraints or design problems which are interfering with providing a service, communicate that. Not doing so destroys trust. And if a client can't trust you, why would they want to do business with you. My lawyer advised me not to pursue further business with the owner because if it took this long get my products, it would probably take twice as long to get either a refund or any errors corrected. So basically I have to write this experience off as a partial loss. In closing, I would suggest that anyone be very wary in dealing with this business.

KDF Screen Printing & Embroidery - screen_printing_tshirt_printing - Updated May 2026

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