Love the vibe, staff and facility. The gazebo massage was so relaxing and beautiful experience…read more Nothing better than having a massage surrounded by nature.

We did the couples ultimate spa day package for my partners 40th bday. Lovely experience!!read more

I have experience with high end spas and this is a medical spa with a great aesthetic. Front desk…read morewas beautifully decorated and the receptionist was sweet . My injector was so professional. They are transparent about pricing which is so important in a day where everyone is interested in medical cosmetics. The bathroom has the coolest electric toilet ! It opens and closes automatically, has a light and the seat was warm .. I was afraid to use the bells and whistles but if you're brave try it .

Visited today for Botox and fillers. My aesthetician was running late, but the staff were so…read morefriendly and even offered me a gift bag for waiting. It was a nice touch for them to do that. The spa was very clean and welcoming and parking on the street was easy. I worked with Kristine and she was easy to talk to and very helpful. Prices were much better than the plastic surgery office I visited for these services before. Will definitely be back :)

I am a huge fan of Ryan ! I have been seeing Ryan consistently over 3 years now! He is the best…read morewith the firm to deep pressure. Nice guy and all round a great massage therapist to have! Sad to hear today I got a call that he longer works here.

Staff was nice. Massage therapists were okay. I made appointments for myself and a +1. Check in…read morewent smoothly. We checked in about 5 mins early for appointment at 1pm. Check in and undressing took about 15 mins. Massage therapists asked about specific areas of concern then began. The actual massage lasted about 30 minutes. After the massage therapists had left the room & we were dressed, the time read 1:48pm...... Went to the front desk to pay and was pitched a membership package. We declined. Walked out of the office at 1:58..... our appointment was supposed to be an hour long, starting at 1pm..... we will be exploring other options for our next massage. Overall cute experience while it lasted.

What an incredible service! I booked a mermaid deluxe with dermaplane facial. Written instructions…read morewere provided well before my service. A check in was performed after. There were snacks and water available after my facial, I was relaxed and hungry by that time! All these little details make Lauren stand out as an esthetician. My service was completely customized to my needs and she's very thorough when addressing concerns and making suggestions on which products, masks and cleansers to use during the service. I NEVER buy products at a first appointment and I absolutely had to have the lip mask she used. Lauren was communicative about what she was doing and using in an informative way. Most estheticians are speaking in an up sell way, and you will not have that awkward experience here. Go to relax and treat yourself, you deserve it and your skin will thank you!

Literally the best facial I have ever received in my entire life. I've spent times at MedSpas, and…read moresome "chain" locations and this was nothing like them. It was a personalized experience, Lauren was so sweet and so kind - but yet she is so knowledgeable at the same time that I feel like I can trust her with my skin x10 over. Place was so cute and beautiful. Products smelled and felt amazing. She sent me home with some personalized items to try. I cannot thank her enough for her time. I'll be back and I 10/10 recommend to anyone!

I went here because the nail place I prefer was fully booked. I got the messiest gel manicure I've…read moreever seen and it took 2 hours. The polish was so sloppily put on that it was flooding my cuticles. When I asked If they could touch up all my nails they just kept filing and filing my cuticles to get the polish off, only for my cuticles to still be covered in polish. I also have a piece of fuzz on every one of my nails that was just covered with polish. I can confidently say that I would have done a better job on my nails had I done them myself at home. I'm disappointed to have wasted my time and money on this place and will never be returning. If you want a quality nail set, I would steal clear of Cozy Nails!

Wonderful . Very clean place and very professional. The pedicure with the calf massage is so…read morerelaxing.

I booked a Brazilian and vajacial with Alexus and she was extremely comforting the entire time …read more When you book an appointment they let you decide which choice of music you prefer and they also offer water and snacks during your visit . They do require deposits . I really appreciate Alexus because she was very understanding and comforting although it was my first AND I'm pregnant lol already have my follow up booked !!

Selfcare Sunday's are always amazing! Antinese always takes great care of me and is very…read moreknowledgeable and only recommends what I need for my skin. Remember Ladies to put on your sunscreen LoL

I sat down for a manicure. I left because the pad where my hands would go was dirty from previous…read morecustomer/s. I asked if they had a towel and he said no but he could clean it. He proceeded to "clean" it with a dry rag. No cleanser. I said I'm sorry but I'm going somewhere else. It is misleading because it's in a boutique area of town. It is true that it is now called Thumbs up. This experience left me questioning the cleanliness of equipment used. I would rather walk around with ugly nails than have them done in a dirty place. I'm from out of town so it's hard to know where to go. Ratings are misleading.

Been getting my nails done here since she opened. The best!! Will always accommodate you and great…read morework done. I love a clean nail and they do exactly what I like. Pedicures are unmatched. Ask for Karen or Teresa. Pro tip. Make an appointment you will thank me!! They are super busy so it cuts down on wait time !! Will never go elsewhere!!

I just had my first facial in years and Ashley took great care of me. I felt comfortable and…read morerelaxed. She took care of the problem areas extraction as needed. I am visiting the area but would be a regular if I were local. Glad I found this spot for my little self care facial!!!

The most amazing medspa in Jacksonville. Doctor Schallen is very professional and all the other…read morestaff is super friendly. Doctor Shallen walked our procedure through step by step and answered any questions I had. 10/10 recommend!!!

This was my first Russian pedicure and I am a convert. Margo was skilled and made my winter weary…read morefeet look ready for some sandal weather. The salon is clean and beautifully decorated. I love the small atmosphere and quiet calm. There is music and a television but neither are intrusive. I will be booking my manicure next. if you are looking for a different nail experience; this is the place.

I was with 4 other people, and one of them was cut 3 or 4 times pretty badly between her finger…read morenails and her toe nails. The one who cut her did not apologize but said she cut her because she was asleep. That was not true. The lady who cut my friend's toes started talking loudly in Russian, like she was mad, but she was not the one who was cut, so we were not understanding her yelling. They only gave her a 10% discount, which was not enough for all the pain, burning, and discomfort my friend was forced to suffer. And a discount had to be asked for. Yet, some lady who did not like her nail color was offered the world!!! smh We were told it is expected to get cut. Really? 4 times? No one explained the possiblity of being injured!! That's not okay at all. We gave them good business, and the treatment received after my friend sustained several cuts was well below subpar!! smh Then I reached out to the owner and shared the photos with him. I received complete silence! Not a good look as a business owner. I'm very angry and disappointed that my friend was mishandled after being cut so many times by these professionals...... So, this is an update: The owner, Aibek called me after seeing the reviews I posted. He never asked how my friend was doing even after I told him that she still experienced bleeding on her cuts a couple of days after receiving services here. He asked what he could do, and then offered 2 free manicures. I didn't know, but he only offered something because he is trying to save his reputation, not because he cares about the clients. This was so selfish to ask me to remove my reviews because it all happened and people need to know, which is the purpose of leaving a review. Aibek is only about saving his reputation, not treating every customer like they matter. Real messed up! This happened 7 days ago, so he was not concerned.