This review is about reservations and customer service. I had to cancel 2 reservations so this…read morereview is about up to the ride experience. But, given the reservation and customer service I would have very little doubt that the 5-star rating might be earned for ride service, too. I will reserve in future and suggest to others to try using 1st Shuttle Service. Reservations were easy and professional. No hassles! The customer service related to reservations is outstanding! Heather was wonderful to work with.

Fantastic service. Reliable, clear communication throughout the entire process. David and Tom…read morewe're both professional and personable. Our flights were changed, bags lost, but they were still there right when we landed. Smoothest part of our entire trip.

I needed to make a last-minute trip to Kansas City and my husband didn't want to worry about me…read moreusing Uber or Lyft or some other service to get to my destination as I had a 9 pm arrival. My husband found this service, was able to easily schedule a pick up and Julie was right outside the exit from the terminal with a very visible sign that was easy to locate. She assisted with all the luggage; had the car cool with very chilly water inside and was a pleasant conversationalist on the forty minute ride to my destination. Thank you so much for your service. We will definitely keep this in mind for future trips to KC.

My first time in MO and I give Ben's Service a 5 star rating, 10 for sure. On time and very…read moreprofessional I will contact them again if in the Kansas City area.

We have used 5 Guys Transportation twice now for transportation to and from the airport. We have…read morealways been happy with the service. The drivers arrive early, have a clean van, and are always very pleasant to chat with. They help us load and unload our luggage. The company is very communicative. This definitely beats parking in the airport lot and riding the airport shuttle over, especially for a 5:30 am flight!

Timely. Good service. They are on top of changes in your flight schedule. These guys are…read moregood--there are some others who will leave you hanging. These guys are highly recommended

I recently traveled to KS for a work conference and almost 50 of us were shuttled to our hotel…read more30-40 minutes away. Dean, the driver, was GREAT! So jolly and he was like a tour guide - pointing out things as we passed. Executive limousines provided party buses to a banquet dinner for us. The driver I had was nice, assisted everyone off the bus, and the bus was very clean. We also had Dean again on our way back to the airport. Again, SO friendly.

We booked a two way trip and we were at the airport for 9 hours before they canceled our flight. We…read morebooked another flight but we were stuck in San Francisco for additional 2 days which meant we wouldn't be landing in KC 12:03 AM on Christmas. I'd called Executive and they refused to pick us up. Yes. We were aware it was Christmas but it we had a -30° wind chill and light jackets. What were we supposed to do? Walk home? If we had someone to pick us up, we wouldn't need to find a service. They gave me the name of someone who never called me back. When I talked to the guy at Executive limo, he told me he'd not charge me. I assumed he was doing the right thing since they refused to pick us up so they'd comp the ride to the airport. Oh no!!! He was telling me he wouldn't charge me for the ride home WE DIDN'T GET!! Why would anyone, with a lick of sense tell us, after they let us stranded, they wouldn't charge us for a ride they refused to provide?? He said this like he was doing us this huge favor. It was unbelievable! When it comes to airline reservations, we need a limo service we can count on. The last thing we can afford, especially when something happens that's completely out of our control, is to have a limo service that leaves us stranded and we can't depend on. If there was anything good that came from this experience, it was finding 1st Shuttle limo service at the last minute, a service who assured us we'd have a ride. We'd got a text with the drivers picture and he was there after midnight on Christmas, waiting for us. He was wonderful! We got our bags and he drove us home. 1stShuttle is the best service to get to/from the airport or other place or event. This isn't a shuttle that picks various people up on the way to the airport. It is a limo service but it can accommodate a family because of its size They had water bottles for us and they're considerably less expensive than Executive. If it's more important that one's ride to the airport is in a Lincoln, go ahead, roll the dice and take your chance with Executive. If you're okay with a spacious minivan with leather seats, room for luggage, the knowledge that they will be there for you 24/7, 365 days/year and you'll be paying significantly less, I highly recommend 1st Shuttle. We've let a lot of people know that this was the only limo service we can depend on. Call or text 816-868-0202 be assured that they'll be there. I wish I'd known about them earlier. Since we go to the airport on a regular basis and the person who always took us to the airport has moved, we now have a limo service we can trust and will use from now on.

Carlos is wonderful, not only did he pick my 84 yr old dad up and get him to the airport on time he…read morepicked him on the return flight in a snow storm. Drive him home which is an hour away and got him safely in the house. He will forever be our go to driver for now on!!

Carlos and his team has been my "ride" to the airport for the last 8 years, when I get home from a…read morelong trip no matter what time of day or night, their caring friendly faces are ALWAYS there for me. If you need to work with a transportation company who is 100% reliable, locally owned and always with a smile, make sure to call Carlos!

We have used Roundabout multiple times in the past three years. They are on time, helpful,…read morefriendly, and their vehicles are comfortable and roomy, and their drivers are skilled and drive safely. We think they are the best! We're so thankful to have found such a reputable company. Highly recommend!!

We recently used Roundabout for Transportation to and from the airport. There were 6 of us with…read moretons and tons of suitcases. They did a tremendous job in every aspect coming and going from the airport! I very strongly recommend them to anybody who needs help with transportation!

Always reliable and on time. It doesn't matter if it's 5 am or midnight, Abe's Transportation is a…read morecompany you can Depend on. I don't worry anymore about hauling suitcases and children parking at the airport, they provide a stress free airport transfer. Thank you!

Our driver was prompt, courteous, and helpful. We arrived at the airport with no issues. Thank you!read more

This is new but worthy entry into the airport transportation business. Oscar was great to work…read morewith; the set-up for our ride was easy, and price beat the competition by $10+. Arrival on-time; spotless Cadillac, with courtesy, safety and good conversation all in the package. We are sharing this contact with other regular travelers! Highly recommend.

From the owner: Specializing in transportation since 2014. We offer a care-free comfortable and luxurious drive in…read morethe Kansas City metro area. A professional chauffeur will provide a quality on-time service in a clean car. You can choose from the vehicles in our fleet for individuals or groups.

If I could give more stars I would. Kevin was wonderful. He was kind, accommodating, and a joy to…read morespeak with. I enjoyed the entire experience and it was the highlight of my whole trip. I highly recommend using his service.

From the owner: Very dependable and always on time and safe driving read more