My husband and I sold our family home and decided it was time to downsize. We searched and finally found a location we felt would suit our needs. The only problem was our town home was stuck in the 80's. We interviewed 5 contractors and found that KBF was our first choice . However, to get our home out of the 80's and to where we wanted it to be, KBF didn't match our budget.
We decided we would hire another "company" to do the tear out, dry wall, and the tile of the guest and 2nd bath. Reserving the kitchen and master bath to KBF. Several weeks into the job, the "other company"took our money, packed up their tools and went home. Leaving us with a large majority of the job unfinished. Unfortunately, what they had completed needed re-doing.
I will spare you the downside of this experience and share how beyond pleased we are with KBF and their staff. We ended up spending more money having to do many jobs over again. The work KBF did was done right the first time. KBF staff was always friendly, never grew tired of my sometimes daily phone calls, always had an answer for me, and truly cared about my home as much as my husband and I did.
They helped us with our selections of cabinets, fixtures, stone, glass, etc.
When my husband and I would visit to see the progress, if there were tradesmen working they would stop what they were doing, introduce themselves and then explain what they were doing and why. Many times they asked, "is this to your satisfaction?". (There are just some things money can't buy.)
There probably won't be a "next time" for us but if there was...., it will be KBF all the way. They are worth every penny. Thank you especially to Keith. You and your staff exceeded our expectations. read more