I have just had the most pleasant experience dealing with a service vendor, Countertop & Cabinet…read moreConcierge, that I have had in some time. From the initial conversation with the owner to the interaction with the installers, this vendor and her staff did everything possible to make me feel that my business was important to them. They were professional, thorough, pleasant and every good adjective that you want to experience when spending your money. Oh, and even made sensible cost cutting suggestions. If you're in need of remodeling, appliance installation, cabinet conversions, please give this company a look. You will not be disappointed.

Karen and her team made our dreams come true with this kitchen. Her expert knowledge of materials,…read moreproducts, and design coupled with the expertise and craftsmanship of the installers truly redefined our space that we're so proud to call ours. Thank you Karen and Omar for this beautiful kitchen, it truly is perfect

After being scammed by a contractor we were very skeptical to choose a company. Junior put us at…read moreease and gave us amazing ideas on the design. He really thinks outside the box. He has a full in house crew so we didn't have to deal with subcontractors. I love how meticulous and detailed his crew was; I'm in love with my kitchen. I rate them 20 out of 10 because Junior was great with communication through out the whole project.

Did an amazing job on our new kitchen! It's good quality stuff for a great price! I would recommend…read morethem to anyone who's looking for a new kitchen or bath.

We entered into a Home Remodeling Construction Agreement with Details Construction Group on March…read more2, 2024. What was supposed to be the remodel of our dream home has turned into a nightmare. We experienced persistent delays and a lack of communication. Subcontractors were routinely left unsupervised, and no schedule or daily logs were maintained in BuilderTrend--the project management platform. Details Construction Group began demolition, rendering our home uninhabitable. After months of excuses and minimal progress, we discovered that portions of the work--including structural, plumbing, HVAC, and electrical--had been performed without the required permits, in direct violation of our contract and Florida law. In order to move forward, we retained a licensed third-party inspector to assess the condition of the home in preparation for after-the-fact permitting. The inspection revealed numerous code violations and safety hazards, including, but not limited to, incomplete electrical work, improperly installed plumbing, and structural modifications completed without engineering or inspection. Despite paying over $160,000, the project remains unfinished, unpermitted, and uninhabitable. The contractor has failed to provide an itemized accounting of draws, receipts, or subcontractor invoices despite multiple written requests. We have since formally terminated the contract and served a legal notice under Florida Statute 558. As of this posting, we have received no formal response. We're sharing this review to help other homeowners make informed decisions. This experience has been both financially and emotionally exhausting. We strongly recommend conducting extensive due diligence--including checking the BBB, DBPR, and your local County Clerk of Courts websites--before hiring a contractor. *Images posted reflect the current state of the home as left by Details Construction Group.

Our experience with Details has been a complete and utter nightmare. We hired them to knock out a…read morewindow and install a sliding patio door. They require a $10,000 deposit to even consider projects. That was the first red flag that a huge mistake on our part. I've also learned now that per Florida Statute 489.126: A contractor who receives, as initial payment, money totaling more than 10 percent of the contract price for repair, restoration, improvement, or construction to residential real property must: (a) Apply for permits necessary to do work within 30 days after the date payment is made, except where the work does not require a permit under the applicable codes and ordinances, and (b) Start the work within 90 days after the date all necessary permits for work, if any, are issued. None of the above occurred and the work, according to Details was $12,000 of which the $10,000 deposit is well over the 10%. Per the same Florida Statute: Any person who violates any provision of this section is guilty of theft and shall be prosecuted and punished under s. 812.014. Keep all of this in mind when hiring a new contractor. Now back to the "work" Details performed: They failed to install our door according to Florida Building Code (FBC) requirements, as confirmed by an independent engineer we had to hire at our own expense. The installation was poorly done, leaving exposed concrete and flashing, which was completely unacceptable. After abandoning the job halfway through, they sent us a ridiculous extortion email demanding an additional $3,000 in a change order to "ensure a smooth continuation of the project." Shockingly, this change order was supposedly to bring the work up to code, something that should have been done from the start without extra charges. It's clear they were trying to cover their tracks and take advantage of the situation. The contractor also repeatedly cancelled meetings, failed to show up when promised, and even resorted to cussing at us in our own home--in front of our toddler. To make matters worse, they left live electrical wiring dangling at eye level, posing a serious danger to our little girl. The lack of professionalism, integrity, and competence is staggering. I found a negative Glassdoor review from one of their former employees shortly after they abandoned our project, but it has since mysteriously disappeared. I screenshot it before the suspicious deletion and it is attached for all to see. I'm also attaching photos of the interior and exterior job that Details felt was "complete" enough to extort a change order against, as well as the live electric that they left in our living room. Like other clients of theirs, we have had to hire an attorney to help us with this disaster. If you conduct a court records search for Details you will find 5 cases in the past 4 years. Here's a link (https://myeclerk.myorangeclerk.com/Cases/search) and I've also attached a screenshot. But wait, there's more! I was curious as to what kind of people we were dealing with and looked up the Project Manager (who never showed up on site to assess the project) on Facebook and found a public post of his alluding to bumping up charges to cover for a new hire's potential mistakes... There's so much more to this debacle, but please just do yourself a favor and avoid this company at all costs. They will leave you with unfinished work, lies, and headaches in addition to attorney's fees and the task of finding and hiring a new trustworthy contractor.

Had carpet installed in home I was selling. The woman who assisted me with choosing the right…read morecarpet was excellent. The installers did a great job. I plan to go back to Polo for flooring for my current home.

Completed bathroom, kitchen and flooring and the process and customer service was exceptional! Very…read morehappy with the outcome. The price was very reasonable. Thank you especially for the outstanding and hard working team!

Both installers were very friendly and hard workers!…read more They trimmed under the fireplace hearth and removed the baseboards to give entire living room a quality finish. We couldn't be happier!!!

We used Floor Crafters to install laminate flooring in the carpeted areas of our brand new home…read more They did an excellent job of tying in the existing laminate and making it look like it had always been that way! They did all 4 bedrooms and closets in a day! Highly recommend.

We had our kitchen remodeled by American Kitchens and it exceeded our expectations. Tom and John…read moreVravis were great and kept us updated all through the project. John Vravis was the Project Coordinator for our remodel and he was great and was very accommodating and made the remodel go very smooth. Both myself and my wife are very pleased with the results. We would definitely recommend this company for kitchen remodeling.

We bought a house in 2017 and knew we were going to have to eventually remodel the master bathroom…read more We got a few bids from the usual suspects. Then I heard an American Kitchens radio ad, and figured I'd call them for a bid too. Chip came out and met with us and took some measurements.

Wish we had come here before Home Depot as it's a minute from my home. Store is always so clean…read moreand staff is like family welcoming and helpful. We got exactly what we needed. Store is a Great addition to our neighborhood!

I will open this review by saying, I wish I'd done better due diligence on Ace, had I done so, I…read morenever would have hired them, so partially my fault for having a bad experience. I'm giving Ace Home Remodeling two stars instead of one because although the job was late and over budget in the end, I have an acceptable finished product. I'm giving this rating for three reasons. 1. Upon signing my contract with Ace we were directed to make a check out to Crash Crew LLC "for permits". When my permits were issued, I learned that a person I'd never met held the notice of commencement on my project, not Ace Home Remodeling. 2. On at least two occasions, the owner of Ace Remodeling informed us that her project manager was not cut out for remodeling work and was used to doing new construction. Everything I've been taught in business is to not bad mouth my employees to their clients. Needless to say, we were very unhappy with the project manager (failed to communicate to us, trades would show up at all hours of the day and evening unannounced, numerous errors made, low quality, etc) and so we asked that he be removed from our project. While this was initially agreed to towards the end, the owner brought him to our home on a Sunday morning, (we'd explicitly stated the project manager was not welcome at our job site) and were told - my business, my rules - IN OUR OWN HOME. Beyond unprofessional to me. 3. Work quality and re-work. Numerous measurement errors, causing the electrical and plumbing to have to be moved two and three times. Drywall seams meeting with no stud behind causing drywall cracking, walls built out of square and plumb. Shower pan failed inspection twice due to slope issues. Spot repairs to floor leveling causing uneven floors. No dimensioned drawings, and even then, when we together made site drawings, there were still multiple questions raised about the same topic. As I said, while many of these issues eventually got resolved, the amount of involvement from us as home owners was unacceptable. Because of the permitting issue above, we had to get an attorney involved to draw up a lien release (which Ace initially refused to sign) so that we could then file a Notice of Termination of the Notice of Commencement in order to protect our deed from someone who we had never met, nor had a contract with. It's really a shame because some of the tradespeople who worked on our job performed very good work.

Slow service, outsourcing to third party teams and sloppy work -- we gave up…read more CSL Construction was recommended to us by a water damage crew after a pipe burst in our home. While the water damage crew (a seperate company) did a great job, CSL has been a headache for the past 3+ months. A project, initially slated to be 2-4 weeks took over 3 months. Workers regularly showed up at 10:30 am to leave by 2pm. So I believe this project could have been finished in that time frame, if people actually showed up. The first image I use to show the date of July 17th, already well into their construction as you can see drywall put back up. Today, September 14, the project was "ended," not necessarily finished, but we gave up with CSL's standards. Along with having third party companies do their work (CSL denies this, but the employees themselves gave me their business cards and told them to call "the real workers" for our next project), we only spoke to our project manager when we had serious issues, when we were told he would show up every 2-3 days. NOT ALL NEGATIVE -- I will say, the hardwood flooring installation was done really well. We requested the floor colors and plank length to be mixed around to make it appear random and they did a really good job at that. * It makes me believe that we were given a team that is focused on floors but can "also kind of" do baseboard. * I will also state that our rebuilt bench is really well done. But, I have to note that Project Manager Hunter himself said that the team of two working on it didn't work under CSL and were hired out. I am disappointed in poor communication, sloppy finishing work and the slow speed. I gave a 2 star, instead of 1, because of the nice looking floor and bench installation. And 1 star (to me) would mean they didn't get the project to a livable level.

There work is terrible and low class. The don't complete job or warranty work. I a disabled vet…read moreand senior citizen. I reposting them to BBB and state attorney general