SLOW , SLOW!!! Drive thru pharmacy line six cars deep and inside the line was just as long. The…read morepharmacist was doing his best but very backed up. The store was in disarray, large stains on the carpet and a bucket of water from a ceiling leak. I only go here when I absolutely must!

This is the pharmacy where my wife and I get our prescriptions filled. In all fairness, I hardly…read moreever get anything from the rest of the store. I walk in, go straight to the back for my medicine, and am out the door within 5 minutes. I typically go during the day as my schedule permits so that I avoid longer lines after 4pm. Everyone in the pharmacy is super nice. Smile after smile. I've never had them lose a prescription, or have issues with insurance. No problems ever. I've used other pharmacies in the past that have organization problems and that is very frustrating. Perhaps others have had bad experiences here. I have not. What I have noticed is that the register in the front of the store usually has a long line. Even in the middle of the day when things should be slower it seems like folks are waiting a while to check out. That's just life I guess. The store itself is always well stocked and clean. Staff is always courteous and welcoming.

I was lied to for several weeks regarding an urgent UTI antibiotic I needed compounded. The staff…read morewould tell me they could compound the medication then make me out to be wrong to my physician office. They played the middle between patient and physician for weeks without regard for my health, life, or safety. This pharmacy should be in trouble with regulatory authorities it was such a breach of professional care standards.

No good service, she claimed not to have my medicine in stock, when she did, and I went without my…read moremedicine for 4 to 5 days without my medicine.

Always a line, inside and outside. Ridiculous, they should either hire more employees or just shut…read morethe pharmacy down. I've been here 4 times, and every time I'm waiting no less than 45 minutes inside and the drive thru. I won't be using this location again

Not the pharmacy you want to visit if you value timely and professional service. This was my second…read moretime visiting this pharmacy and bitty times I waited over 30 minutes to be addressed at all. Then, I waited 40 more minutes to be told they did not have the prescription. Ridiculousness.

The staff are always friendly at this location. Today I was highly disappointed that a customer was…read moreallowed the enter the store without a mask and be served. He stood behind me in line to checkout. To my knowledge he was never addressed about not wearing a mask. COVID-19 is real. The cases are on the rise. This CVS is not offering COVID-19 vaccinations as of the date this post was made. I need this CVS location and all CVS locations to please take this global pandemic serious and enforce a policy forvall customers to wear masks (face coverings) to protect customers and make our shopping experience comfortable. I would rate lower, but my shopping experience is typically good so I'm going to consider this a poor oversight on behalf of this CVS store.

Now, I normally only go in here when I need to. And I mean when I NEED TO! The cashiers are sooooo…read morecaring and they definitely will go out there way to help you. I normally go to get my medicine from that location and little things that I need if I don't feel like going to Kroger, that is little farther away. However, the store is a very much run down and since I have been in this area, they have gotten robbed at least twice. So needless to say, the time I spend in there is very limited.

There's nothing like a good Publix run. However, this wasn't one of my better experiences…read more The Good: The store was vibrant and clean. Every shelf was stocked and as always, the good scents were coming from the bakery. There were ample sales going on so this was def a walk every aisle type of trip. LoL. Upon arriving at the checkout, the cashier and bagger were super friendly. The cashier greeted us and rang up our items. She thanked us for visiting and ended the transaction with a big smile. The bagger took time to bag the groceries with care and ensure nothing was squashed. He was very pleasant as well and ended our time with a pleasant "have a great day!" Clean store. Stocked shelves. And, great cashier and bagger service = An absolute WIN! Area of Opportunity: Before getting in the car we realized a few of the items didn't ring up what the sale price presented them as. Not a problem, we headed inside and went to customer service. Upon arriving at customer service, there was one lady ahead of us, however, there was no one behind the service desk... a few moments later, one of the staffers at the front advised the rep would be back shortly. 4 minutes later, another person came behind us, now bringing the line to 3 people. The Customer Service Manager peeked out from behind the door and the front staffer advised her that the rep would be back shortly as she went to the restroom. At this moment, opposed to taking ownership of the line, the CS Manager says ok and goes back to the back. Being a paying customer I was disturbed by this for a few reasons, 1) the lack of service provided by a person in a leadership role, 2) the fact that there is no coverage for an employee to go to the bathroom, 3) the fact that upon finding out that there was no one at the desk there was no acknowledgement of us who were in line. Wow! Though I am taken aback by this experience, I understand that it is not a representation of the entire store. However, this a direct reflection of a training opportunity that needs to be executed by Senior Management.

Long lines and only 2 registers open. Shelves always sparse! Store not as clean as a grocery store…read moreshould be. Management very seldom visible. Closest Publix for My neighborhood, therefore, I must go here when I need something.