What a fun experience! My husband and I bought our 2 year anniversary matching Citizen "Carson"…read morestyle watches at Roberts. Mia waited on us and shares the same anniversary date! She was very helpful with choosing the style watch, the engraving on the back of the watches, and also having my husbands old watch repaired. We will be back! Oh! and I won the drawing for a gift card! You should go there!

I collect Invicta watches I have been taking my watches to Roberts Jewelers for years to have them…read moreto replace my batteries.. The last time I had them to replace my battery in my watch they broke the watch band. They told me they would try to get me a replacement band for my watch. They called me back and stated that they couldn't find a replacement band and that if I found a band that they would reimburse me in full for the charges. The Invicta company is charging $141.00 to replace the band. I carried the paid invoice to them and they reimburse me the $141.00 for the charges. Before I left the store the lady told me that they No Longer will service Invicta watches. I am a African American Citizen.

Excellent customer service. We have purchased several pieces from Little's Jewelers. We are…read morealways are satisfied with the value and selection.

Awesome place!! I took a large biker style ring there to be re-sized, i thought it may be hard to…read moredo but its perfect and Steve did a fantastic job! Great place with helpful and friendly staff.

My husband purchased a Lindy Star necklace and a Pearl ring. Both beautiful. The Pearl fell out of…read moremy ring. No problem. John fixed it. Very fast and wonderful customer service.

I have been a pandora customer for years, but today is the last day I will ever purchase anything…read morefrom the pandora/reeds store in the Old Hickory Mall in Jackson, TN. The sales rep was extremely impolite and unprofessional. He raised his voice at me. They said they would not exchange my ring for one size smaller because the pandora store inside reeds doesn't count as the "real pandora"

Old Hickory Mall in Jackson has some excellent stores. One of the best is Zales. This store has a…read morelarge inventory of jewelry - from watches to casual jewelry to the finest in diamond and gem stone settings. Stronda assisted me with my purchase. She is a pleasure to work with and very knowledgeable. I felt no pressure to buy and was given many opportunities to ask questions and look at my options. The inventory is great - many choices. I bought a beautiful watch with a sales discount and Joel sized it for me perfectly. What a great experience shopping here was for me. Excellent inventory, high quality, and fantastic service from very personable and professional people. Highly recommended!

I cried. Literally... cried when I left the store what will be my final visit to Grass Monkey after…read moreyesterday's visit. It has been a year since I last visited. Currently residing in Washington, DC, I do not visit home very often, but when I do I would zip right over to Grass Monkey to pick me up a brand new purse or browse their reasonably priced fashion jewelry. All of which are no more. Limited jewelry, limited purses... and now overpriced crap clothing. How do you go from selling awesome one of a kind purses to seeing a Made in China mass produced shirt for $40? How did that transition occur and why did I have to find out like this. Let me point out that if the quality of the merchandise wasn't terrible, I wouldn't be so upset here. It's not good anymore though. This change is for the worst and I am not returning.

Oh Grass Monkey. Like any good Southern woman, I'm obsessed with jewelry! This place is not the…read moreplace to get your jewelry! Everything is way overpriced. If if was actually quality I could understand. But everything I've gotten from here broke. I never go here anymore and never see people in there. I honestly don't know how they stay open?