We came here and were so happy to find free air hoses at each bay and a clean store and restroom. Thank you, Chevron!

At the Santa Maria Kautz Chevron @ 805 Betteravia Rd. Santa Maria CA 93454, the employees are very rude, especially the old lady there. Also they put a plastic wrapper in my cheeseburger read more

Kautz Chevron Service - Avoid this place - Gas Stations Near Me - Grover Beach, California

William and Adrian are awesome ! Appreciate their superior customer service ! My favorite morning stop.

William gave us excellent customer service I will be coming back for sure !! THank you Again Sara! read more

This station has its moments of plus and minus.. I recently read a complaint of skimmer goi d on one of the pumps and so I downloaded the app to pay for my gas and It needs to be shared because I've saved more at the pump because of it! The mini market inside has plenty of drink and snack options and more.. a huge selection of touristy merch, including sweaters beach toys and ice buckets for those non-locals. I like this location because it convenient to me but also is usually cheaper at the pump than those closer to the freeway.. note not always though. I had an issue here in the past with pumps not shutting off and got gas on me and my car!! All that was offered was a free car wash, no dry cleaning service and I was dressed going somewhere nice. That sucked had to go home and was late for my event! They have since changed the pumps so hopefully it doesn't repeat! Many times pumps are "blinking" not working. Tip: holiday weekends everyone is here!! read more

Kautz Chevron Service - Gas Stations Near Me - Grover Beach, California

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I was getting so tired of the grumpy elderly man everyday , thank you Sara for always having a smile on your face and engaging with the customers . The atmosphere is definitely more positive now. read more

William at the counter is awesome! He is personable, alway has a smile and is the first to greet us. Has an outstanding customer service attitude. read more

I have shopped and ordered DoorDash from this company many times, and never had any issues. Their employees have always been jovial, good natured, easily accommodating when I've shopped in their store, and I considered myself to be a good customer. I've always had a positive and friendly experience here. My experience however, after ordering DoorDash delivery from them last time has left a bad stain. They packaged my items and sent it missing half of my order. Not wishing to fault the illiterate driver and his three illiterate, non English speaking passengers, who only said "I can do nothing," orders placed through DoorDash are read and bagged up by employees of the store. Dashers just pick up the bag. Sadly, no one bothered to read my order. I was never offered a refund, or offered the item that *I paid them for,* after a manager had insured me I could pick it up. The manager said on the phone, "we've got a new employee, you can come pick the other items up." Yet, this other employee who would not budge has just now left me on hold. Good job, you lost the customer. I hope your manager sees this. I showed you my receipt and you sit there uselessly. "Oh yeah, I've had problems with DoorDash too" just hits different coming from the person whose job it is to bag the order and refused to fix the problem. You did everything you could to fix the problem in the laziest and least accountable way possible. Have some principles. It's not that hard to read the ticket. read more

Great wine selection came as a nice surprise! Better prices than the grocery store! Clean bathrooms and a friendly staff. Also great place to pick up some Emergency sweatshirts and pismo swag! read more

Kautz Chevron Service - Sweatshirt - Gas Stations Near Me - Grover Beach, California

I filled up my gas tank here one time and the machines were really lagging. I also decided to go in and order a coffee and the place was disorganized and a mess. The cashier at the time was not very knowledgeable - he must not have received the proper training he needed. Really disappointed, overall, with my experience. My assumption is that it is a problem with the ownership. I hear they lie a lot and are dishonest people. I recommend any gas station but this one! read more

Your car wash is like a slot machine... Every time you go you take a chance on whether it is going to work well or not. Of course you don't know until after you've already paid or should I say overpaid. Probably half the time it works well, the other half you should be charging less than $1.00. I can't believe a large company like this allows this level of service. read more

Don't use the car wash. You literally are just giving money away. It doesn't wash your car even with the high pressure water coming out it doesn't do anything. read more

Kautz Chevron Service - Literally just left the car wash - Gas Stations Near Me - Grover Beach, California

This gas station does have a variety of items and souvenirs, but I felt very uncomfortable when I overheard the cashiers making fun of customers. Also, I'm not sure if the employees know what they're doing because the lines take forever just to get 1 person checked out. Overall everything seems to be disorganized, filthy fountain soda section, I saw hairs stuck in the slurpee section and the whole thing just looked disgusting. store isles are not organized and products are left on the floor and I wouldn't even dare to try the hot food that's prepared in the store. read more

Cleanest Bathroom ever been in, no water pressure to rinse hands..sucks! Huge lot with plenty of pumps(6)islands spread out with lots of room. Free air at each pump with compressor to keep up. Air, fire wood, propane, flag poles/flags, great wine selection, and friendly employees . You will find what you need here! DO NOT WASTE $$ ON CAR WASH!! Complete joke!!! read more

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Car wash is completely worthless: no bugs removed, dirt remains on sides all around on car. And that was after two passes! A complete waste of money and time. Pathetic. read more

This station continues to be inconsistent in their mask policy. Some staff wear inefficient shields while others refuse to cover their noses. Worst of all, they allow customers to enter and do business without masks. This is entirely the fault of management for not having effective COVID-19 policy. The staff is otherwise friendly, courteous and professional. read more

False advertising issue because the price at the pump was .02 cents higher then the sign out front, which advertised a cash price of $3.75(9/10) but after paying cash, pump price was set at $3.77(9/10). I notified the workers inside but they argued they were right. I was ready to give a one star, but the third Clerk was super honest because I thought I gave him $22, but accidentally gave him more money and he called me back, so giving the same as last time, three stars. read more

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Cleanest gas station I've been to in a long tim. They had a great selection, friendly staff and the cleaneat bathrooms I have ever seen at a gas station. Plus free air for our tires after an awesome day at the beach! read more

Such a great family owned business who takes pride in a well stocked store and the cleanest bathrooms on Grand Ave!

Please do not waste your money taking your car to wash in this location it's cheap and bad. My car had ashes from the fires and it did not look like it had been washed at all after a full service. When I asked costumer service for help they were useless read more

We visit this gas station every time we leave the pismo dunes! We can air up because every pump has air hoses and diesel! Restroom are clean and they have pismo gear. read more

Buyers beware! Worst car wash ever!!! What you see is what you get...a crap job! When I returned to the store to alert the attendant and request a refund her reply was, "how old is the dust?"!!! Really lady...if you go in to a car wash your car should come out decently clean, especially if you pay for the best wash the sell. I don't expect detailed results, but my truck looks the same as before I entered the darn thing! Oh and NO refunds allowed...they offered for me to go through again...lol. Ya cuz I'm sure that's gonna make a difference! **picture of the side of my black ford added read more

Kautz Chevron Service - Gas Stations Near Me - Grover Beach, California

This place is huge, has a lot to offer. Especially horrible customer service! I've been here many times for gas and propane and they are just so rude. So, if you need a place with lots of choices and high gas prices with a rude attitude and no smiles, this place is right up your alley. Otherwise, there are many other places nearby that will have what you need with a lot less crappy attitudes. read more

My friends, one place on Yelp I never thought I would review is a gas station but every now and again, ones defaulted expectations of a place are so shattered, so mangled, so unrecognizable to the point where dental records are consulted to confirm that YES, this is a 'gas station.' After shock subsides, the only remaining rational would be to burst into a sea of confusion and disbelief immediately followed by a pressurized urge to tell somebody, anybody, that there are still some corners of the globe, even after being buried under a corporate chain who actually...care. I'm a traveling musician who has played in upwards of 200 shows a year. There are few people on the planet who know the sad song of a gas station at 3am more than our breed of human. Oh the stories of fill stations, mini marts and unsavory bathroom trips we could tell. From the largest Chevron in the world just southwest of Vegas to an old full service hole in the ground somewhere on the border between California and Oregon. And oh LA, you rude, rude place, how I love-hate all your stoic, employees, just a few hair-trigger moments away from a psychotic episode. --After all, our drummer received death threats from attendants in a Thousand Oaks station one afternoon, poor bastard only had to go to the restroom in a hurry but was instead made to witness the last fuse gasp of one such madman. In the burbs it's a different tune but no less reasonable-- always young kids mimicking a Kevin Smith movie they've scarcely heard of as it was conceived around the same time they were. I too mirrored that movie not long after its release as a clerk a horrible gas station in western PA at one earlier point of my life. From that vantage I've taken in my share and I can see how the aforementioned madness can possess even the soundest of men more accustomed to predictable labor. Yes, I've met more breeds of interesting people at fill stations then any other commonplace I can recall and from both sides of the glass no less. Either way you look, in the lingering early AM, these places are the circus freak show of the 21st century. My friends, as music makers and road warriors, while we plot our trips against our hazy recollections of the better pit-stops we've had on the mirror trip before, not a one has ever merited a review until this one. Why then, gods of gas stations do you have to put the Mecca of them all so close to where I live? Let's play a game of 'never have I ever _______ in a gas station until here' (and I know what your thinking, yes I have and no not here). 1) Have been genuinely greeted when entering. 2) Had an attendant leave the counter to ask me if I was finding what I needed and if I needed any help while I was deciding what to get to eat. 3) Found the place to be cleaner in and more organized than most high end grocery stores. 4) Found the attendants to be so obsessive compulsive to the level that if they did have down time, they were sweeping, cleaning or attending to customer needs. 5) Seen a cleaner more organized restroom --with a dual flush toilet no less. 6) Seen an attendant actually care about their job more. Sometimes I go here for no reason at all and buy something just so I can be reminded that some places still give a damn well after the fallen days of wheel activated bells and hatted uniforms. In a nanosecond driven culture, we're elated when our fast food cook managed to remember 'no mayonnaise' on two consecutive occasions at the drive-thru, I suppose the same goes for a gas station that made me feel like a valued customer a few times as to prove the formality was no accident. I hope someone reads this. I hope someone notices. I hope someone takes note that in a world where everyone is after the cheapest fractions of gas prices and damn the fool who takes my change, a little respect fills the soul faster than any fraction of a cent can ever match. Thank you Kautz Chevron of Grover Beach, you win the title of best gas station I've ever been to and BELIEVE ME I've been to a lot. read more

Went in this evening to pay for gas and although the man taking my money was quite courteous, as another employee walked in for their shift and was told their co-worker would be late, the other woman cashier stated "I don't f'ing know why she's going to be late? I didn't f'ing know she was even working?!'.....and on and on with the explicatives. I mean, I am a paying customer, right in front of the register, while this woman shouted out every foul word in the dictionary!! Where has customer service gone? Let alone a decent amount of repertoire??? I have seriously NEVER experienced anything like this in my life! This woman cashier needs a serious talking to.....wish I would have gotten her name!!! read more

I just left this gas station a moment ago extremely dissatisfied and with that horrible feeling where I know I'm being ripped off and there's nothing I can do about it. They have a huge brightly illuminated sign with their gas prices listed, like almost every other gas station. When I dipped my card and selected the regular grade of gasoline I was charged ten cents more than the sign advertised. I got my receipt and went indoors and spoke with an associate named Jason, and before I could finish asking my question he cut me off and informed me that there is another sign (much smaller, not illuminated, and actually blocked by the larger sign) and on that sign it has the correct prices listed. He offered no help, and assured that it was perfectly legal to advertise that way. Clearly, I'm not the first person to question their practices, but I wish someone would have warned me before I dipped my card. Being charged 10 cents more per gallon is annoying, but the worst part is that they are aware of the confusion this is causing and have no problem ripping people off. read more

Gets 1 star because it is clean, it does have nice employees, and that is the least number of stars I can give. Here's why: Last week I took an older car in to get washed, and after spraying the car with soap, the wash abruptly ended. I drove around to the front, they gave me another wash code, and then it worked. When I later looked at the car, it didn't really get everything clean. So today, I have a brand new car with a thin layer of dust on it. I consider going through this wash again thinking it should be fine since it doesn't need much to get clean. I enter the wash and it sprays my car with soap, then tells me to back up. I back up, it tells me to drive forward. Stop. Sprays with soap again. "Back up." On and on like this. I drive around to the front thinking, "come on, this happened TWICE?!" 2 for 2, yes. I get another wash code and drive around, only it's not working for anyone, yet they haven't shut it down. They re-set it, but then tell me the sensors are shot, but we try again with the employees watching. It just sprays a little water and soap and stops. So they give me a refund, but I am now left with a brand new car with soap sprayed all over it. To the business: If the car wash doesn't work, SHUT IT DOWN and don't let people go through it anymore!!! And if you spray someone's car with soap, either wash it off or pay someone else to wash it off, but don't leave your customers worse off than when they went in. A refund just isn't enough, because now we are forced to get the car cleaned or risk damaged paint. read more

The worst customer service every time I go in there it's like they are all taking a class to be assholes but hey the bathroom is clean.

I always find this location odd when it comes to customer service. When I'm in my work clothes (dress shirt, tie, slacks, dress shoes) I always seem to encounter a cashier who is less than willing to help me out. If I come in here with shorts, flip flops, and a tank top, the same cashier will be nice with me. I guess they have a "No shoes, no shirt, no professional attire, no service" policy that I'm not aware of. All that changed when I got a Chevron card so now I don't even have to go inside anymore. So remember, if your job requires you to dress business like, don't get gas here unless you're willing to pay with plastic. read more

Well....it's a gas station. Some of the nice features are: 1. Decent store 2. Propane 3. Big pull through spaces which is great for RVs and big trailers 4. Free air at every gas pump 5. Car wash (though I tried to take my lifted dodge mega cab through and the truck was to big) so I don't recommend big trucks use the car wash. It's not a truck wash. ;) read more

Pumps never work always have to go in store to get receipts for gas and car wash never got big back. They Received new gas pump but they still did not work right. read more

After an awesome day of 4 wheeling on Pismo Beach, a thorough wash down of your vehicle is a must, unless you want it to turn into a rust bucket. I was very pleasantly surprised to find this Chevron gas station with the car wash, including the undercarriage wash, for less than $10. It's a small robotic carwash, so it won't be as good as the hand wash places. So, you might consider doing it twice. In the past, we've used the stinky self-service place down the street, but we typically spend about $10 there too. Also, they have free pressurized air at each fill station, a nice bonus. read more

Suzanne is the best! I just moved to the area and go into Chevron often. Tonight I was blown away by the service I was given by Suzanne! I asked if they make popcorn every weekend (junk food cravings tonight). She said no that they usually do that during the week. I was bummed but understood...it is a pain in the butt to clean a popcorn machine! A minute later she said...I'm going to make it just for you ! She is sooo sweet! It made my day, that's for sure. I don't see customer service like this much anymore. Kudos, Suzanne! read more

This place kicks ass. Before the rebuild, it was a shit hole and a total waste of space. Now, you got what basically amounts to a convenient store, pumps that are easily accessible, and best of all, the only touchless car wash in town! On top of that, it's the best for lowered cars as you will not scrape anywhere, and just as good for trucks as it's wide and tall! read more

Kautz Chevron Service - Gas Stations Near Me - Grover Beach, California

The best gas station on the Central Coast with a convenience store and car wash. Rebuilt new from the ground up a few years ago. Best service in the area. I gave them 4 stars instead of 5 because other local gas stations are usually a little cheaper per gallon. read more

The carwash is horrible and on the weekends it's a mad house with all the people from the valley and the toy haulers they block Grand Ave with. That being said I go to this station Monday thru Friday to get my coffee before work and I almost always fill up here when I need gas. It is always clean and the staff are possibly the nicest gas station employees you will find. read more

I'm updating my review, because this place has perhaps the cheapest high end (Chevron/Shell) gas in the Five Cities. The employees have been OK. Just do not go on a holiday weekend when all the valley people fill up the gas station lot with trailers and fifth wheels! read more

Good gas prices, quality fuel, easy to access pumps, clean restroom, friendly staff and a great selection in the store.

Price on the big sign said $4.09/gallon cash price for regular, but the pump charged me $4.29/gallon. This is after I asked the attendant which was the right price and she assured me that $4.09 was correct. Don't recommend this station. Ripoff tactics. read more

I too never thought I would write a review of a gas station, but I drive a large amount for work, my work territory is Van Nuys to Paso Robles. When I am up north I always stop at this station, to get gas, get hydration and snacks and use the immaculate bathroom. They are always super friendly and well stocked. read more