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    Kaushik Chandra DDS

    4.0 (1 review)

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    8 years ago

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    Premier Endodontics of Long Island - Other contact locations

    Premier Endodontics of Long Island

    4.5(8 reviews)
    3.6 mi

    I saw Dr. Ko and thought she was amazing! I was nervous that I would be in pain and that was not…read morethe case at all. I had virtually no wait time and I appreciated the kind office staff as they were very informative in calling ahead of time to let me know the costs with my insurance coverage. Highly recommend!!

    My recent experience at this dental office was deeply disappointing, unprofessional, and, quite…read morefrankly, concerning. Midway through my procedure, while I was already in the chair and unable to object, I was suddenly told there would be an additional $400 charge because the dentist "found another post." This was particularly frustrating and suspicious because I had already paid $200 for a 3D scan -- a scan that, by its advanced nature, is supposed to show these exact details before the procedure begins. It felt like I was being upcharged for something that should have been detected and disclosed in advance. When I calmly pointed out that this felt like a scam and was ethically questionable, I was met with immediate hostility from the office manager, Linda. Instead of engaging in a professional dialogue, she became defensive, removed the $400 charge, and then had the audacity to tell me, "You should just be thanking us that we took it off," as though I owed them gratitude for not being overcharged for something I never agreed to in the first place. Later, when I attempted to call and speak to her respectfully, she cut me off and snapped, "Don't call me love," in an unnecessarily aggressive and disrespectful tone. Her overall behavior was unprofessional and dismissive -- especially considering I was trying to resolve a legitimate concern about transparency and billing. What stood out even more was her attitude when I said I would be writing a review about my experience. She brushed it off and essentially said, "Go right ahead," making it clear she had no interest in accountability or improving patient care. On top of all this, I had the same procedure done a year and a half ago at a different dental office and only paid $300 with insurance. The discrepancy in price, coupled with the surprise charges and aggressive attitude, raises serious red flags about this office's billing practices and ethical standards. To be completely honest, I couldn't help but feel that Linda was especially dismissive because I'm a Black patient who dared to speak up and question what was happening. I didn't come in yelling or disrespectful -- I came in informed and concerned, and I was treated with contempt for it. Patients deserve honest communication, ethical billing, and to be treated with respect -- regardless of their race or background. I will not be returning, and I hope others take note before trusting this office with their care.

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    Premier Endodontics of Long Island
    Premier Endodontics of Long Island
    Premier Endodontics of Long Island

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    National Dental Hicksville

    National Dental Hicksville

    3.7(9 reviews)
    2.0 mi

    Because they're either under new management or had a name change, this location was formally known…read moreas an American Dental branch. This is the location I had recent "services" done. This review can be found under the American Dental entry for the same address. //Per their front desk staff, their oral surgeon is not board certified and cannot do much more beyond a simple extraction. The American Dental Plan also does not cover panel x-rays completely, just "regular" x-rays. I was seen twice and still have not been alleviated of my issue. I am trying to be understanding but I just feel like a cash cow at this point. First visit: Paid $199 for the American Dental Plan and one x-ray of the problem tooth was taken. Was quickly told I'd need to schedule a consult with an oral surgeon who would take a more in depth x-ray. Was then told the oral surgeon is not board certified and could only do a simple extraction if it's what's needed. Second visit: Well the more in-depth x-ray was a panel xray which was done right at the same location by the same staff. Was told it's an impacted wisdom tooth then was billed $155 for the 30 second oral surgeon consult and panel x-ray. Was then referred to an external oral surgeon with literally no affiliation to this location nor a participant of the American Dental plan. I've so far paid $354 and the problem still persist. I get that there is a process to all this. But from an outsider's POV, this is ridiculous.

    Went for a check up and cleaning and I was pleased. I was seen by dental hygienist Riya and Dr…read more Hyun and they were awesome! Didn't feel rushed out.

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    National Dental Hicksville
    National Dental Hicksville
    National Dental Hicksville

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    Kaushik Chandra DDS - oralsurgeons - Updated May 2026

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