Thank You Dr Senofsky, I got the bit of a run around from…read morefrom my GP and an emergency room before I came to you. No one seemed to think my problem was any big deal. You took one look and told me I was having surgery the next day. You were the only one who seemed to care and realize my situation was very serious. You were kind, explained everything to me, and the next day you took care of my problem. You did a great job and I'm all fixed now. Good to know the You treat people with respect and concern. That's not the case with many people in this field these days. Thank You again.

Dr Senofsky made me feel very comfortable with him and the decision to choose a lumpectomy. He mad…read moreme and my young adult sons feel confident that the cancer would be gone. My pain was minimal and my scar looks amazing at only 21 days out. I would highly recommend Dr Senofsky. He's very caring and you can tell every patient is important to him. And getting them the best outcome and best future is his top priority.

How time flies! I realize that my husband and I have been patients of Dr. Shaye's for almost 15…read moreyears. Happy to report that we're still here to talk about it. Also happy that the practice is thriving. They recently went through a major remodel / expansion of their office space here in West Hills. Now they have more exam rooms to provide for patient care, plus a larger waiting room. The nurses and front office staff members are universally kind and caring in our experience. Arranging appointments is easy to do. They have a patient portal for accessing medical records / testing results. Dr. Shaye provides medical expertise in a manner that makes us feel confident in his advice. Our last check up went very well and I had a spring in my step when leaving the office. Between Dr. Shaye, Dolly, and the scheduler, we were well cared for in a timely fashion, even late in the day. I barely felt the blood draw and had zero bruising. Wow! The words "care and caring" keep coming up in this review because they are absolutely the right way to describe the experience of being seen at this medical practice.

Physician is top notch, but his office has proven too difficult to be effective, for me. It takes…read moredays to get any response from the office. I find that medical records are incorrectly completed. Staff is not available for questions, appointments, or other necessary office functions. Dr. Lashkari is everything I seek in a treating physician, but his office makes patronizing his practice difficult. I cannot recommend Wellness Oncology.

Dr. Ghanem is a delight to work with. He is professional, extremely knowledgeable and provides…read morehonest guidance. His office staff, Ruby and Eddie, are helpful beyond words. I recommend Dr. Ghanem without reservation. Be well!

Dr. Bassam Ghanem is a LITERAL LIFE SAVER. Stage IIIc Breast Cancer was no match for this cancer…read morewarrior. He kicked cancer's butt. Always checking in on every chemo treatment and every surgery (which most doctors do not). If you want someone who will tell it to you straight. If you want someone who is kind. If you want someone who is competent. If you want a cancer warrior, go see Dr. Ghanem.

Dr Brooks is incredibly caring and proactive about health. She was meticulous about treating me…read moreprior to my surgery, during the procedure and now after my WLE. Where other physicians may have said, "OK, you look good see you in a year"," Dr. Brooks has been proactively and thankfully thorough about closing the loop on any disease spread by verifying and validated use of technology and proven diagnostic tools. I am incredibly thankful that I was referred to Dr Brooks and she also possesses a sense of urgency regarding your feelings, care and continued health under her watchful eye. I would recommend Dr Brooks to anyone looking for an oncologist who genuinely cares about her patients and their families. THANK YOU Dr Brooks!!

My mom was very pleased with her cancer surgery with Doctor Brooks! The doctor knows her stuff and…read moredid a low pain set of two surgeries. She went out of her way to call my mom on a weekend to let her know the margins weren't clear on first surgery and that she'd schedule her quickly for follow up the following week. She's not overly chatty or friendly with bedside manner but in my experience few surgeons who are good are. We were very grateful for her care last year. Also of note is the surgery center where she operated was full of super kind nurses who took wonderful care of my mom. Highly recommend all around.

A TRUE PARTNER IN YOUR CANCER BATTLE - I realize most people won't look for a physician referral on…read moreyelp, but in the event you are reading this, here's what you need to know. Dr. Masterson is the best of the best. When you are with him, you are his only patient. He cares deeply about your health, but also about the psycho-social impact of your cancer journey on your life. He does an excellent job of customizing your treatment to your needs. For example, I wanted to consult a leading specialist in my type of cancer at USC Norris Cancer Center. He was completely open to that and worked cooperatively with that specialist from start to finish. I was able to do chemo in his office, close to home, which made an unbelievable difference to my quality of life. I was a patient with a high level of need for control and Dr. Masterson always took that into account in how he treated me. Always ready to answer my questions (even the hard ones). Always ready to hear what my priorities and goals were. Always interested in my thoughts, feelings, fears. Always professional, never emotionally distant. Will you have to wait to see him? Yes you will. As I said before, when you are with him you are his only patient. His staff does a good job of working with you on the day of your appointment to assess where he is in his schedule. If you give them a call before you leave they can help minimize your wait time. Dr. Masterson is a humble, compassionate, supernaturally gifted practitioner. I had end stage cancer when I met him. I have had "no evidence of disease" since 2006. He and my husband were my partners in every step of that journey. Together, they held me up and kept me going. I doubt I would be here today without them.

Oh, Dr. Masterson, you took care of me at a very vulnerable time in my life and I am forever…read moregrateful. It was actually 10 years ago, and the lessons you taught me about my slightly invasive melanoma are still ones I live by today: get it checked out, don't sit at home and worry. It's about doing whatever you need to do to get back to your life! That goes for any medical worry, not just melanoma. It's also about finding doctors who care and listen, and know their stuff. In my experience, the more compassionate and open a doctor is, the more they actually know. Dr. Masterson and Dr. Kaufman, who referred me to him, are the most compassionate, caring doctors I've ever met. I'm not sure how it is now, but 10 years ago, the office would call you with updates on the day of your appointment as to the actual timing of your appointment. Because Dr. Masterson takes his time with each patient, and books people in the same day if they are worried about something, his schedule is usually a few hours off. Relax, be flexible and know that when he sees you, you will have his full attention for as long as you need it. He is amazing!

I am a cancer survivor, and a family member is currently being treated at COH in Simi Valley. Given…read moremy experience as a survivor, I am extremely pleased with how things are done at COH, from the nurses to doctors to staff, at this facility. Dr. Sabrina A. Matosz is the medical oncologist currently treating my family member at City of Hope for ovarian cancer. She is a really great doctor. She takes a lot of time to go over all treatment information tailored to your health (which is imperative since my family member has a lot of health issues in addition to the cancer, requiring a tailored chemo plan). She is very kind, clear, thorough, and also takes a lot of time to answer your questions! She never makes us feel rushed and spends a lot of time with you, and she takes extra steps if you need additional assistance (like ordering at-home care since my family member needed additional medical monitoring). The online COH medical portal also makes everything super accessible and easy, from seeing test results, to viewing appointments, downloading blood work referrals for Quest, to messaging Dr. Matosz if you have questions, and more. The nurses and staff at COH are also very knowledgable and friendly. They even do a "chemo teaching" session for patients taught by a nurse with the purpose of thoroughly going over all-things chemo to prepare the patient. It was incredibly helpful for my family member, and for those of us caring for her. I got my cancer treatment through UCLA (and I love UCLA) and I did not get any kind of chemo teaching session, so this is a really great service that COH offers. Lastly, there is a welcoming and warm feeling at COH in Simi Valley! Our family is so glad we are with City of Hope and got assigned to Dr. Matosz! My family member is receiving such great care!

I have only been a patient here for a very short time. But the lack of care is now prompting me to…read moreseek another cancer care provider. My messages go unanswered, both by phone and through my patient portal. Having cancer is hard enough, and now being unseen and unheard in a nationally recognized provider setting, is unacceptable.

Westlake Village isn't entirely close, but on a crunch to get a checkup, this was the most…read moreaccessible at the time. (Part of the allure may have been UCLA in the name - oops...) The staff that helped me (Dana and Tanvi) were amazing, as were the rest of the office staff, even the security person at the entrance providing directions. Every part of the room was clean - spotless. Though the "hospital smell" frightens me, the staff made me feel at ease the entire time. Had I lived closer, I would've made this location my go-to spot!

Disorganized Made an appointment and walk ins were taken…read morebefore me Long wait long wait Staff friendly

Doctor Himsl performed the surgery on me this week using a laser to break up a large kidney stone…read more His explanations are clear, concise and informed by years of experience. Obviously nothing one wants to repeat, but if in need of compassionate treatment I can recommend him highly.

Extremely long waiting time. Staff overbooks visits - we waited for 5 hours to see the doctor for…read morea 10 minute visit. Dr. has to cut time short to tend to the long line of people waiting to see him! Stay away!!

For the last five years, I've been able to receive excellent care. The Porter Ranch team really…read moreknows how to give a: My UCLA feeling. Through being polite, considerate & empathetic. The staff has answered numerous questions to various things over the years. Wonder what is the purpose of screening "bilirubin", "scheduling referrals" or just plain, location to "the restroom". They'll steer you in the right direction. Very patient focused.; which has helped alleviate a dearth of concerns. I was born @ the U of M medical center, "Go Blue!" I hadn't realized the significance of healthcare. Until I learned, that I was a record holder for #bicentennialbabies birthweight, in our county (it was really low)! To the MyUcla team, whether in this location, T.O., Calabasas, SCV, or even Bob Hopes former home (Toluca Lake). If your in need of care, stop by. Down the road if their are any new issues, I can ask & figure out what may come about, as a team. Thank you guys.

I used to love this place, then UCLA got rid of all walk in labs in the San Fernando valley except…read moreWoodland Hills, which is far from me. Making it absolutely pointless to go here, as I still have to drive to Woodland Hills to get labs done.. they also closed the lab in Burbank and Santa Clarita. So lame. I need to find somewhere else to go

I truly love and appreciate the care and love this oncology infusion center provides. Front desk is…read moreamazing and very helpful. Dr. Javadi is amazing and Lida the amazing Woman with a lot of knowledge, that makes this place run smooth and Eunice the amazing oncology infusion RN! Thank you guy for everything!! My grandmother is dealing with stage 4 colon cancer. City of hope told us that she has 2 -3 months to live with no hope. So we decided to bring her to HOPE HEALTH CENTER. With 5 chemo infusion treatments her cancer markers have almost reached remission! I am very happy with this place and blessed that they could give my grandmother a lot more time!! Highly recommend!!

I had an extremely upsetting and unprofessional experience with a front desk staff member named…read moreLydia. From the moment I interacted with her, she was rude, dismissive, and completely lacking in basic professionalism. When I asked a simple question, she actually called it "stupid" to my face -- something I never imagined hearing in a medical setting. At the time, I was under an incredible amount of stress, as my grandfather was battling cancer and in a very fragile condition. Unfortunately, due to what I believe was careless negligence on the part of the office -- including not properly reviewing his records -- his condition became severely worse. This is inexcusable, especially for a medical office where patient care should be the top priority. To make matters worse, after this critical situation arose, my repeated calls and voicemails went unanswered. There was no urgency, no follow-up, and no compassion shown. Lydia's attitude and the office's overall lack of responsibility made an already heartbreaking situation even more traumatic. I hope the management seriously evaluates how they handle both patient records and staff behavior, because no family should have to go through what we did. I will say that there was an elder Asian lady who was a nurse that made the experience with her kindness a bit better for us. She was very caring with her patients.